It is my first time renting a storage area at Extra Space IMM due to my upcoming house renovation and was attended by Annie. Had a lot of items to store and wasn’t sure if all can fit into one and only large space (95 sqft type) they have left.

Thankfully for Annie, she gave the advice to contact the mover Javier from E-Move for his expertise to check whether it’s possible. Great news from Javier that I can fit all in! The process of renting is very swift and helpful to my needs!

Annie brought us to the facility to visualize the space better for the many items I have and clear direction guidance to the facility. Really appreciate the genuine service and patience by Annie, pretty informative too! Especially Javier from E-Move for being quick to my needs!

I had a call on Friday 4/3 from Extra Space to inform me that the sprinkler unit near my storage room was activated. I was urged to come and inspect my items & to take photos for insurance purposes.

I came back on Saturday 5/3 & immediately went to see the manager who immediately took me to my unit. Thankfully every item was safe and intact. I was thankful.

What I note with Extra Space was the whole building was equipped with a sprinkler system & which put my mind at ease. Secondly, the place was insured. Things that I worry about are all taken care of.

The management was excellent, calling me immediately after the mishap and guiding me on what to do when I visit my unit.

I’ve been with them for about 9-10 years now and I’ve been very satisfied.

Needed a small space urgently to place some surplus items from a recent move. After comparing several options, Extra Space Asia presented the most value for money. The experience was also made easier by the clear and prompt correspondence provided by their customer service team. (Ryan to be exact).

Thank you ESA Woodlands.

It has maintained its standard of service over the years. The staff is always cheerful, friendly, helpful, and professional. The environment in the store is kept clean all the time. We’ve used the store for more than a decade and it is time to say goodbye.

Thanks to Evangeline, Adam, and the team in IMM.

The people! Fantastic customer focus and service meeting your every need. Deborah was so patient, understanding, and accommodating with the single aim of meeting my needs despite challenging circumstances.

Facilities are also convenient and new and prices are very competitive. Thank you Extra Space team at Boon Keng and a big thank you to Deborah!!

Doris, Jaydon, And Derek from Toa Payoh Team have helped us very well during our tenancy at Extra Space Toa Payoh.

They are one of the most helpful and experienced customer services I have met to date. And our business was able to grow smoothly thanks to their understanding.

I would highly recommend all budding business owners and storers to use Extra Space Toa Payoh!

Thanks to Evangeline for all the help.. from quotation (several times) to taking the time to show me different units and explaining clearly the price difference. Your explanation was detailed and helpful for us to decide to go with your team.

Thanks to Dominic for the assist finalizing all the papers works. Not forgetting to share with me the air-conditioned and wine chiller units. Will definitely go for it when I got good wines.