• Home
  • About Self Storage
    • Executive Storage
    • Personal Storage
    • Business Storage
    • Wine Storage
  • Getting it Stored
    • Yes – Your Extra Space
    • Our Facilities
    • Size Estimator
    • Box Shop
    • e-Move
    • e-Station
    • Storage Tips
    • Self-Storage Insurance
    • Self-Storage FAQ
  • Promotions
  • Valet Storage
  • Blog
  • Contact Us
  • Login Yes
  • Get a Quote
  • Home
  • About Self Storage
    • Executive Storage
    • Personal Storage
    • Business Storage
    • Wine Storage
  • Getting it Stored
    • Yes – Your Extra Space
    • Our Facilities
    • Size Estimator
    • Box Shop
    • e-Move
    • e-Station
    • Storage Tips
    • Self-Storage Insurance
    • Self-Storage FAQ
  • Promotions
  • Valet Storage
  • Blog
  • Contact Us
  • Login Yes
  • Get a Quote
Get a Quote Login Yes

Contact Us

  • Ang Mo Kio
  • Boon Keng
  • Eunos Link
  • Hillview
  • IMM Building
  • Kallang Way (MacPherson)
  • Marymount (Bishan)
  • Toa Payoh
  • Toh Guan (Jurong East)
  • West Coast (Toh Tuck)
  • Woodlands

Extra Space Asia Boon Keng

Extra Space Asia IMM Building

Extra Space Asia Eunos Link

Extra Space Asia Marymount (Bishan)

Extra Space Asia Kallang Way (MacPherson)

Extra Space Asia Toh Guan (Jurong East)

Extra Space Asia West Coast (Toh Tuck)

Extra Space Asia Woodlands

Extra Space Asia Ang Mo Kio

Extra Space Asia Toa Payoh

Extra Space Asia Hillview

Extra Space Boon Keng
Extra Space IMM
Extra Space Eunos Link
Extra Space Marymount
Extra Space Kallang Way
Extra Space Toh Guan
Extra Space Westcoast.jpg
Extra Space Asia Woodlands
Extra Space Ang Mo
Extra Space Toa Payoh
Extra Space Hillview
Extra Space Pte Ltd
301 Boon Keng Road Singapore 339779
Email: boonkeng@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
SBS 21, 26, 31
SMRT 853, 961, 985
Nearest MRT Station:
Boon Keng, Bendemeer & Kallang MRT
Extra Space Jurong Pte Ltd
2 Jurong East St 21 #02-71, IMM Building Singapore 609601
Email: imm@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
SBS 52
TTS 333
Nearest MRT Station:
Jurong East MRT
Extra Space Eunos Link Pte Ltd
7 Kaki Bukit Road 2 Singapore 417840
Email: eunoslink@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
SBS 25, 45, 51, 55, 87, 93, 94
SMRT 854
Nearest MRT Station:
Eunos MRT
Extra Space Marymount Pte Ltd
9 Sin Ming Industrial Est, Sector B Singapore 575654
Email: marymount@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
SBS 54, 74
SMRT 852, 851
Nearest MRT Station:
Marymount & Bishan MRT
Extra Space Kallang Way Pte Ltd
12 Kallang Sector Singapore 349281
Email: kallangway@extraspaceasia.com
Corporate Hotline:
6771 3100
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
SBS 23, 125
SMRT 966
Nearest MRT Station:
Boon Keng MRT and Geylang Bahru MRT
Extra Space Toh Guan Pte Ltd
30 Toh Guan Road, #04-00 Singapore 608840
Email: tohguan@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
SBS 52
TTS 333 (for 333, cross the overhead bridge to Toh Guan Road )
Nearest MRT Station:
Jurong East MRT
Extra Space West Coast Pte Ltd
2 Toh Tuck Link, #01-03 Singapore 596225
Email: westcoast@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
SMRT 106 (from Clementi MRT)
TTS 41, 183 (from Jurong East MRT)
Nearest MRT Station:
Clementi MRT and Jurong East MRT
Extra Space Woodlands Pte Ltd
11 Woodlands Close, #03-47 Singapore 737853
Email: woodlands@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
SMRT 587, 962
Nearest MRT Station:
Admiralty & Woodlands MRT
Extra Space AMK Pte Ltd
14 Ang Mo Kio Industrial Park 2 Singapore 569503
Email: amk@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
SBS 268, 25, 55, 73, 74, 76, 132, 165
Nearest MRT Station:
Ang Mo Kio MRT
Extra Space Toa Payoh Pte Ltd
11 Lor 3 Toa Payoh, Jackson Square Block D Singapore 319579
Email: toapayoh@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
28, 56, 73, 88, 105, 153, 155, 157, 159, 163, 235, NR1
Nearest MRT Station:
Toa Payoh and Braddell MRT
Extra Space Hillview Pte Ltd
63 Hillview Ave #04-17 Singapore 669569
Email: hillview@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
info@extraspaceasia.com
Office Operating Hours:

Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.

Storage Access:

24 hours x 7 days

Bus service:
176, 177, 653, 963, 970
Nearest MRT Station:
Hillview MRT
Google Rating
4.8
Based on 186 reviews
Extra Space Boon Keng (Self-Storage)
Extra Space Boon Keng (Self-Storage)
4.8
Sertac Yeltekin
Sertac Yeltekin
02:26 13 Sep 23
Very professional service. The process is smooth and the pricing is competitive. Janelle is excellent in explaining the service
Cara Leow
Cara Leow
05:24 05 Sep 23
I was attended by ms Janelle Guo who is friendly and professional. Showed me different types of unit to suit my needs. The storage space is clean and neat with aircon, I will recommend.
Lee Simon
Lee Simon
08:44 24 Aug 23
Attended by Wei Xiang at the Boon Keng building. Professional and know his products very well. Recommended to come look for him should you need any storage assistance
ong hsin yi
ong hsin yi
06:10 22 Jun 23
This place is so accessible and the units are all clean and well managed. Everything from the space to the administration to the service was seamless and well-organised. Special mention of Ms Nuradriana Sanosi’s (Anna) excellent service. We had such a pleasant experience.
Stephanie Fei fei
Stephanie Fei fei
07:33 20 Jun 23
After arriving Singapore our hotel was small and decided to keep some extra clothing. And gladly we found the address trough web and we was very happy to be assisting by Anna she was very helpful she should us the stronger and give us very good advice that’s was very helpful and her smile was like makes you feel home. The place is very very clean and it’s has cooling systems all the warehousesAs a new visitor in Singapore I will 100% advice the place it’s great service 🤗
Sze Han Ong
Sze Han Ong
03:05 10 Jun 23
Great service from Janelle all the way through, extremely attentive and knowledgeable. Premises are huge and very well maintained. Rates are competitive too.
Kevin Dragon
Kevin Dragon
08:52 01 Jun 23
Janelle was patient and most helpful with my relocation queries. I intended to give up my unit at Boon Keng opting for a smaller unit elsewhere closer to home, but she showed me a climate control unit that could suit my needs, which i eventually confirmed. This option allowed a seamless transfer of my things and less inconvenience. Thanks to her, i have decided to remain at Boon Keng's Extra Space facility.
siti cksiti
siti cksiti
06:03 30 May 23
With Ms Jenelle Guo everything went smooth , her service was super excellent. Friendly and kind . Clear explanation.. Great person ❤️❤️
Mars
Mars
05:47 08 May 23
We had a really good experience in extra space, thanks so much for Janelle and Anna help, Nice and patient! Much appreciated ! Highly recommend!
Manfred Lim
Manfred Lim
06:37 21 Apr 23
The staff here are always polite and eager to help - from early enquiries all the way to getting the service set up for my needs. The facilities are clean and well kept, and easy to access and utilize. I went with them after recommendations from friends and family, and here I am doing the same to whoever’s reading. Give them a shot!
Tlm
Tlm
01:41 21 Apr 23
Janelle Guo provided servicewhich is absolutely on point, guiding me through the rental procedures, showing me the available lockers and rooms and providing consultation which is most valuable to a first time user.
Lynne Yap
Lynne Yap
07:45 18 Apr 23
It was a very efficient experience in looking for storage space at Extra Space Boon Keng. From the enquiry to all the queries being addressed. The WhatsApp business account was great and Janelle was most helpful and responsive. Thank you!
Abigail Tan
Abigail Tan
08:05 30 Dec 22
it was our first time getting a storage space. i contacted a few websites but found ExtraSpace to be the most user friendly of all. i got quotes instantly so it was very easy to have a rough idea of the cost.the service staff Agnes followed up with a phone call the next day and then i found the whole service experience so smooth.Mann also helped us as we saw & confirmed the unit before signing. overall had a good experience.
Hazirah Zainal
Hazirah Zainal
09:46 07 Oct 22
My husband and I had a pleasant and smooth experience and we were served by Ms Low Wee Teng who gave us a detailed tour and is very calm and welcoming. Thank you for the great service throughout!
Gerald Koh
Gerald Koh
09:51 31 Aug 22
Anna was extremely helpful and pro active in her service. Very satisfied customer.Thank you
Julian Ng
Julian Ng
07:26 26 Aug 22
Cso Mike teo is very friendly and helpful. Explain very clearly on all the t&c etc. Find mike when u drop by
GK 07502
GK 07502
08:56 18 Aug 22
Anna and Mike were very nice and helpful in my selection of unit and render me the excellent service. Thanks very much!
Mengfatt Ho
Mengfatt Ho
03:47 18 Jun 22
I have been storing at this facility since 2008. The staff here are extremely helpful and kind. In particular, Mr. Chen Wei Xiang. He has been very patient with all my queries and very helpful in finding a unit for me. Overall, I have a very good experience at this facility.
Terence Goh
Terence Goh
05:42 08 Jun 22
Fantastic customer service rendered by the staffs from Boon Keng. They are knowledgeable in their products and are able to answer to all my concern. Clean facilities and many choice sizes of storage area. Near to town city and free parking. Highly recommended
simplyFAI FAI
simplyFAI FAI
02:03 10 May 22
I visited Extra Space twice before committing to rent a storage, both occasions was served patiently & politely by Ms Deborah, who showed me few units, really appreciated that! Great service!😃
Aileen Lee
Aileen Lee
08:46 13 Apr 22
We have just moved in today. The mover team has been very efficient and helpful. The service team at the storage is very responsive and friendly too. The location is strategic and conveniently located near public transport and amnesties. Overall, we are happy to store with Extra Space.
Mr Cevik
Mr Cevik
08:28 31 Mar 22
Extra Space was introduced by my friends who does wine trading. Convenient to access. I needed urgent storage for my beverage and I got professional help from Agnes, she handled everything very smoothly, all i did was to sign and move, thank you for your help. Rental is as well reasonably priced. Highly recommended!
Yeok Teck Quak
Yeok Teck Quak
06:23 21 Mar 22
They have a convenient place with ample lots for car. Like that they have different sizes to suit my needs as I balance space and cost.
Tan Yong Jie
Tan Yong Jie
13:51 18 Mar 22
I am writing this to compliment Agnes Cheah for such a wonderful and warm service. Agnes was very friendly and helpful towards my inquiries!Well done Agnes! Keep up the good work! :)
A. Valenie
A. Valenie
09:55 16 Mar 22
Location: close proximity to MRT BendemeerCenter: Clean, decently maintained and airyStaff: Deborah was wonderful. She was customer friendly and proactive in finding a solution to our payment issue. Explained the fine print with patience and transparency.The staff overall are quite prompt on WA and email inquiries.Minor Con: I somehow felt that the Manager at Boon Keng needs to be more appreciative towards all customers walking in and not be selective in his approach, who to attend.
Cecil Yeo
Cecil Yeo
09:58 15 Mar 22
I decided to move to another unit and the help rendered was seamless. Service was impeccable and prompt. Storage is convenient
Andrew Goh
Andrew Goh
04:49 08 Mar 22
Experienced excellent service by the counter staff especially Agnes who I came here twice and help to secure a nice wine storage room. L ok be the prompt service and follow up. Easy to store and transport !
Johnson Gan
Johnson Gan
08:17 03 Mar 22
Agnes and Debra have been very helpful and nice in assisting me in my storage space needs. The explanation provided was clear and the actual storage space is clean and tidy. Thank you.
Jasper Ng
Jasper Ng
05:03 16 Feb 22
Agnes Cheah have been a great help in assisting me with me in the move in! The units and facilities here are very clean, & they provide trolleys and pallet jacks. Loading bay ramps are in good working condition as well. Highly recommended for a central location self storage space
JM Chin
JM Chin
02:43 26 Jan 22
Very good experience signing up for a space. 5 star service. Facility also was impressive. Thank you to Bryan and Mike for helping us with whole process.
Pauline Pau
Pauline Pau
12:44 24 Jan 22
I am a long time customer here at extra space boon keng outlet. The staff here are very helpful , friendly, energetic, awesome. The man here are handsome and women is beautiful. Even the security is very responsible. I highly recommend this outlet.I also like to take this opportunity to thank Bryan, Andy, Dedorah, sha for their excellence services.
Nikki Kim
Nikki Kim
03:19 22 Jan 22
Look for Bryan, he’s been excellent guiding us in our search for a new unit !
Ian Hiscock
Ian Hiscock
05:37 09 Dec 21
Staff are friendly, facilities are good. However, be aware that they have a 14 day notice for termination buried in their contract. I can’t think of any justification for this structure other than to catch people out and make them pay for space they don’t need.
Malcolm Koh
Malcolm Koh
08:20 07 Dec 21
Great service.. proactive, kind, Sincere. Good people. I was waiting for a wine supplier friend and checking the place so walking around while waiting. There were 1 lady in the place and one came out to greet me and welcome me in to wait inside where it was cooler. Not long after, another lady returned and was happily interacting with 2 uncles / customers who were setting up their storage. Both gentlemen seemed charmed with jovial banter. They even offered to bring back food as they were going out while the docs were getting processed. I was a beneficiary of their kind gesture to wait and also just a bystander to their good service. so i wanted to recognise this type of kind hearted and good service people. Kudos. I am considering storing some wine.. and when i do, it will very likely be here.
Kris Karthi
Kris Karthi
03:37 02 Dec 21
Great service by Deborah. Very patient and thorough with her explanation. Such a pleasure to be served by her.
Ally Koong
Ally Koong
05:10 20 Nov 21
Great service by Mann! Very friendly guy who brought us around to help us make the right storage rental choice. Thank you Mann 😁
Clement Ng
Clement Ng
05:10 20 Nov 21
Mann Rahmat, assisted us in setting up our first storage space with them and he provided clear and detailed explanations on their products.Really appreciate the effort he put into his work.Cheers
WinterWishin
WinterWishin
02:17 20 Nov 21
Mann is very friendly and patient throughout the process of viewing and registration, without coming pushy at all. Love the details and what-if scenarios that he added in. For example, what happens when extensions are needed. Yet to actually use the facility but feels worth it.
Rex “Timothy” Ang
Rex “Timothy” Ang
04:11 10 Nov 21
This is my first time using Easy Storage to store my items during the renovation period of my house. I am very pleased with the customer service especially with Mr. Mann Rahmat, who guided me and explained the information in full details.
Ameen Noorul
Ameen Noorul
02:46 23 Oct 21
Mann was very patient and helpful. He understood my needs and suggested suitable storage space. He was very clear and was able to answer my questions with ease. In addition, he was also able to provide alternatives. Glad i was served by Mann. Signed up for a storage space on the spot. Kudos Mann for your awesome work!
Stanley Chew
Stanley Chew
07:41 21 Oct 21
Here to get a wine storage. Mann Rahmat was very helpful and professional. Highly recommended.
dazzle bar
dazzle bar
03:38 09 Oct 21
Mann has been friendly & helpful as well as with clear & easy explanation on terms & conditions in full details…
Ho Wah Lee
Ho Wah Lee
03:37 13 Sep 21
Was deciding to take wine storage space on recommendation of my nephew who has wine storage with Extra Space Boon Keng.Was served by Mann and Agnes and both provided excellent service which help me make my mind up fast.Mann was patient in showing me all the various lockers and cellars and both were clear and concise in going through the procedure and documentation.
Y-Hikari by Andrew Yeo
Y-Hikari by Andrew Yeo
03:24 27 Aug 21
I met one of their customer executives Mann Ratmat. He is very friendly and after understanding my needs, then he will source for the best size and package. Thumb-up and great attitude
Debbie Lim
Debbie Lim
03:54 07 Aug 21
Great service and reasonably priced. Many thanks to Mann Rahmat for being super helpful, and accommodating to our requests. He is patient, answered all the queries from my dad and even hosted 2 of our visits before we settle on a storage unit.Thanks Mann for going the extra mile! ☺️
Doris Lee
Doris Lee
07:21 06 Aug 21
Deborah Valentine is super helpful and patient! Such a fantastic experience. Everything explained clearly and done efficiently. Thank you so much!
Charles Tan
Charles Tan
03:27 21 Mar 21
Although I have not used this type of facilities before, I heard quite a lot of good reviews from some friends of friends that staffs like Mann,Andy n Deborah who are friendly and knowledgeable . ExtraEpace is cool idea 💡 to help to unclutter your extra staffs kept @ home to give your 🏠 more spacious and neat at the same time to make your self more Freely . I also heard staffs give fast quotation and easy to understand . Air con storage units available if needed but loaned trolleys are limited and last thing to mention is buggy eStation which is too much of chores very often. Hence I have reconsider this option carefully before making it a decision.
Alexander Joseph
Alexander Joseph
04:05 09 Oct 19
24/7 Access and ample parking space
Sachin Gairola
Sachin Gairola
08:28 13 Jun 18
Good place if you are looking for a place to store your extra belong for which you don't have space at you home. Staff is helpful and friendly.
Lennie Lee
Lennie Lee
23:42 11 Jun 18
Got aircon storage space available. Parking ample up front but limited trolley for loan.
Roland Lawrence
Roland Lawrence
02:58 20 Mar 18
Excellent storage company. 24/7 access to your things. Good prices. Secure access. Its a storage unit so not really much else to say.
Kelvin Kwek
Kelvin Kwek
07:04 06 Dec 17
Great place to store your stuff. Friendly staff with 24 hours access.
Grenyer W
Grenyer W
16:24 12 Jan 16
Great spaces to accommodate users of every size/budget. The Tasting Room is a real highlight for wine storage customers.Excellent customer service, helpful staff. By far the best self storage in Singapore.
See all reviewsWrite a review
powered by Google
js_loader
Google Rating
4.9
Based on 100 reviews
Extra Space IMM (Self-Storage)
Extra Space IMM (Self-Storage)
4.9
Claudia “Lyna”
Claudia “Lyna”
03:41 30 Aug 23
This is my second visit, and I must say that I truly appreciate the people here; they are courteous and professional in their work. I definitely recommend getting this storage since I like the area, it's really convenient, and it's open 24/7! Jessica explained to me with my questions and my needs especially the budget that we’re facing, she’s able to handle this situation with ease, thank you for today and hope to see you soon!
Dea Zuppri
Dea Zuppri
10:49 07 Aug 23
Mr. Sri & Ms. NurFardilah work together to get us signed up for a unit in level 2, IMM.They provided clear & detailed excellent service in all-smiles. The process took a while, they went an extra mile beyond their 6pm working time, ensured all documentations are proper.
Meng Wong
Meng Wong
05:11 08 Jul 23
Was served by Adam and we had a very pleasant experience when touring the facility. Service was great and he was able to answer our queries promptly. Keep it up!
Jie Hui Neo
Jie Hui Neo
03:45 31 May 23
I rarely find myself inspired to leave a review, but the level of service and professionalism at Extra Space Asia, IMM Singapore was just too exemplary to go unnoticed.The facilities themselves are excellent - clean, secure, and well-organised. However, what truly sets this location apart from other storage providers is the incredible staff, particularly Ms Fardilah Sidik.Ms Sidik personifies all that is great about customer service. From the moment we first interacted, her warm, accommodating nature made me feel welcome and valued. Her expertise and knowledge about the storage space were apparent, and she was more than willing to share it, addressing all my queries promptly and accurately.In an age where good service can be hard to come by, Ms Sidik went above and beyond. She made the process seamless and stress-free, and I found her assistance invaluable. I truly felt she was on my side, helping me find the best possible storage solution to fit my needs.I am incredibly impressed with the service level rendered by Ms Fardilah Sidik and the Extra Space Asia team in IMM Singapore. They're more than just a storage facility; they are a team of dedicated professionals committed to excellence.If you're looking for storage solutions, I highly recommend Extra Space Asia, IMM Singapore. Be sure to ask for Ms Sidik. Her customer service is top-notch, and I guarantee she will go out of her way to make your experience as positive as mine.Thank you, Extra Space Asia and Ms Fardilah Sidik, for setting a high bar in customer service. I look forward to continued business with you.Five stars without a doubt!
Dominic Loh
Dominic Loh
04:35 25 May 23
I was rendered excellent service by Ms Nurfardilah. She patiently explain every details and have courtesy follow-ups to all our extensive clarifications.Even if we missed a point, she will diligently highlight it to us too.
Irwin Tan
Irwin Tan
08:51 19 May 23
Jessica was very helpful in the process of selecting and advising on a unit, and even took the trouble to meet me at the storage side to direct me to the office. As always, Extra Space lives up to its expectations and name. Highly recommended.
Nelly Wong
Nelly Wong
04:51 08 May 23
I recently used home storage service at IMM jurong. I was served by Ms Jessica Ang, she was professional and extremely helpful throughout the entire process. I was impressed with how patient and attentive with my specific storage needs, and she made sure that I had everything I needed before leaving. The service was efficient and well-organized, making the whole experience stress-free. I can confidently say that this storage service is the best I have ever used.
Bee Khim Teo
Bee Khim Teo
01:48 06 May 23
Good service, thorough and efficient, customer friendly. Jessica is helpful and competent.The storage space is clean and well kept. Pricing is reasonable.
Nurul Rafidah
Nurul Rafidah
03:48 29 Apr 23
Easy and fast process. Showed us the storage space to allow us to know whether we require a bigger or smaller space than the size quoted. Overall good service.
KK Work
KK Work
04:45 08 Apr 23
Had a very comprehensive walkthrough by staff by the name of Sri even though he is just covering one day for imm premises.
Felicia Yong
Felicia Yong
14:28 27 Dec 22
Jessica is very patient in showing us the different storage units and is responsive. It’s easy comms with her :D
Sholihin Roslan
Sholihin Roslan
03:23 19 Nov 22
You will be given a tour of available storage spaces so I’d advise prospective customers to come with a sense of the volume of space that you will need. Multiple options available, a small enough space might actually be sufficient as you can stack your boxes up to a height. Thorough explanation of the clauses (what can be stored, insurance coverage, storage accessibility hours - it will be 24/7 as you will be using your own padlock and they will give you a pin for the entry point). You will be making 2 appointments - the 1st is initial exploration, if you are happy you can place a deposit to secure a more accessible space near the front, after which you will confirm again the terms in your 2nd appointment. Discount given on first month if you’re intending to store for a while (I needed for 6 months). Overall comprehensive service provided by Raul, would recommend to check out if you need short to medium term storage solutions.
Fauzie Roslan
Fauzie Roslan
11:01 04 Oct 22
Nurfardilah Sidik explained to me in very detail. Fantastic and helpful employee. Kudos to extra space for having a wonderful person with your company
Rebound Li
Rebound Li
03:46 26 Sep 22
The rental process is fast and easy, thanks to Jessica .I was given clear instructions and the tour to view the storage unit is useful.Jessica also gave useful tips on how to pack the boxes. When I made enquiry for an available unit, she was quick to check and follow-up with a quotation.
Jun Wei Lim
Jun Wei Lim
05:06 27 Aug 22
1st time customer here : Excellent service by Adam, the questions were answered and fully explained. Facilities were clean and easily assessable too.
Inez Cahyani
Inez Cahyani
03:21 27 Aug 22
Well-maintained clean facilities, great location, and friendly staff easily makes this a very well-run storage space I’d gladly recommend.Delightful and fuss-free customer journey:- Automated quotation sent to email- Proactive follow-up by staff- Pleasant viewing experience, changing the viewing timing was easy as wellShoutout to Jessica for her thoughtfulness in helping us to inform her colleague in the West Coast facility when we were heading over.
Low Yvonne
Low Yvonne
10:16 16 Aug 22
Very friendly staff (Nurfardilah and Jessica)! Thanks for showing us multiple warehouse so that we can compare and make better choices. Pricing is reasonable and sign up is hassle free. Coffee is good too! 👍🏻
Daniel Goh
Daniel Goh
02:23 03 Aug 22
Jessica's services have been very good. My wife and I are very impressed.
Andrew
Andrew
04:50 22 Jul 22
The storage lockers are a good size and reasonable price. Location at IMM is very convenient and accessible 24x7. Look for Jessica and Teng who are very professional, customer oriented and friendly.
Krishna Rao
Krishna Rao
06:50 28 Jun 22
I have made use of Extra Space's self storage unit for almost 3 years now and I must say it has been a smooth and pleasant experience. While the facility at IMM is impeccable, the staff too are responsive and efficient in their interaction. A big thanks to Jessica for the co-operation and assistance she provided when I had to recently complete packing and shipping in a very limited time frame. Will certainly come back to Extra Space should I have the need to in the future.
JONGYH
JONGYH
03:33 11 Jun 22
The staff wee teng was very kind and friendly in guiding me through the whole process and she was very patient in explaining all the details to me. Am very satisfied with her service.
Lim Peiling
Lim Peiling
04:50 24 May 22
I was provided with excellent customer service. All responses were prompt and professional. The lady I spoke with was very helpful in answering questions as well as helping in finding the best storage location which I requested. Store was neat and clean. IMM location was the best choice I had made.
Chris Tan
Chris Tan
03:38 24 May 22
Process was fast and easy. Everything was explained to me in detail. Overall i was satisfied with their services Was served by Wee Teng. Thank you.
Vanessa Eugenia
Vanessa Eugenia
13:30 20 May 22
It is my first time renting a storage area at Extra Space IMM due to my upcoming house renovation and was attended by Annie. Had a lot of items to store and wasn't sure if all can fit into one and only large space (95 sqft type) they have left. Thankfully for Annie, she gave advice to contact the mover Javier from E-Move for his expertise to check whether if it's possible. Great news from Javier that I can fit all in!Process of renting is very swift and helpful to my needs! Annie brought us to the facility to visualize the space better for the many items I have and clear direction guidance to the facility.Really appreciate the genuine service and patience by Annie, pretty informative too! Especially Javier from E-Move for being quick to my needs!
Umi Kalthum Muhammad
Umi Kalthum Muhammad
10:06 09 May 22
Wee Teng and Jessica always give their best to serve when I requested things urgently. Advised you for any important matters too - such as space utilisation and contract.Thank you!
Sean Liew
Sean Liew
10:21 06 May 22
Fast, quick and easy storage. IMM sales team provides good and adequate information about storage space. Happy with the service!
Punny Jandrajupalli
Punny Jandrajupalli
08:42 28 Apr 22
I’ve spoken to Jessica Ang about the process in extra space she explained brilliantly. The whole process was very smooth. I would recommend extra space for the perfect service .
Chee Young G
Chee Young G
02:39 16 Apr 22
The rental process is fast and easy, thanks to Chris. We were given clear instructions and the tour to view the storage unit is useful. Chris also gave useful tips on how to pack the boxes. When we made enquiry for an available unit, Jessica was quick to check and follow-up with a quotation.
CY Goh
CY Goh
02:34 16 Apr 22
The rental process is fast and easy, thanks to Chris. We were given clear instructions and the tour to view the storage unit is useful. Chris also gave useful tips on how to pack the boxes. When we made enquiry for an available unit, she was quick to check and follow-up with a quotation.
Jackson Teo
Jackson Teo
03:32 04 Apr 22
Was served by Chris, friendly & helpful in showing the options available to me, explaining all the queries I had, and processing the order. Great experience and highly recommended other looking for storage can look for him. :)
Fony Fony
Fony Fony
08:49 18 Mar 22
Dropped by their IMM branch and was attended by Adam. He brought us to view the facility and explained everything clearly. Even when we needed to exchange to a bigger unit, he accommodated our request and follow up with everything. Commendable service!
Mazlan Bin mahmood
Mazlan Bin mahmood
04:44 12 Mar 22
I have discussed with Bryan. His very frendly person. So I'm so happy. Thank you!
Matthew Ee
Matthew Ee
08:58 11 Mar 22
Was served by 2 guys, Bryan & Chris. Super helpful in showing the options available to me, explaining all the queries I had, and processing the order.Great service over at the IMM branch.Just a pity they didn't have more storage options because they are fully rented. I guess that serves as testament to them as a storage facility company.
Jackie Montero
Jackie Montero
03:40 05 Mar 22
Very helpful and professional, recommend anyone to come here look for extra storage to store items you need! Please look for Jessica to get the space and quotations ;)
APCOL MM
APCOL MM
03:00 21 Feb 22
Customer service is good. Appreciate the people working here. Especially Bryan Braberry, Customer Service Executive is very cooperating like Adam Lee, who I met earlier in January 2022.They are very cooperative.Thank you for your services.
Syafiqah Jasmi
Syafiqah Jasmi
07:40 07 Feb 22
Great service by Chris Chen @ Extra Space IMM! Goes out of his way to help and assist us in securing our storage. Commendable service & thank you once again!!!
Winnie Ho
Winnie Ho
04:11 05 Feb 22
Facility is clean, neat, brightly lit and in a convenient location in IMM. The facility’s staff, Chris, attended to us and was friendly and showed us various options that we could consider. We were happy with the service and options provided, and proceeded to sign on at that session itself. Thank you!
Sascha Loves (Scha)
Sascha Loves (Scha)
04:22 08 Jan 22
Had a lovely, swift and good experience touring Extra Space IMM with Evangeline. Very profound in her expertise. Opted for premium units as it gives convenience and better storage.
Justin Yu
Justin Yu
03:15 05 Jan 22
Quick, easy and located conveniently. Staff was also very polite and helpful in fulfilling my storage space requirements.Would recommend to you their services.
Jace C
Jace C
05:28 03 Jan 22
Had a great experience viewing the units with no hard selling. Adam Lee showed us the unit and explained the details clearly. I’m very pleased with his service and will highly recommend this place.
Saik Khim Lee
Saik Khim Lee
06:58 09 Dec 21
Neverthought that i would need a storage space outside my house until we need to renovate our home.The staffs at Extraspace are very friendly and chatty. We were served by Wee Teng (Toh Guan) and Jessica (IMM). Both explained the pros and cons of their facilities and tried to understand our need. At the end, we chose the IMM facility as it is air-conditioned.
Shalini Mariyappan
Shalini Mariyappan
08:13 01 Dec 21
Really great customer service! Visiting the storage units and eventually choosing 1 was really seamless and fast as well. Super professional too!
Jeff Yeoh
Jeff Yeoh
05:45 09 Nov 21
Very quick and simple transaction. Had the pleasure of liaising with Adam Lee, and was very happy with the transparent and no frills experience. Thank you for the great service.
Nicholas Low
Nicholas Low
07:10 28 Oct 21
Quick and easy. Didn’t need a big storage so this met my space requirement at an affordable pricing. Polite staff taking time to explain with great patience. Would recommend this to anyone.
TIN CHOI BOON
TIN CHOI BOON
04:13 12 Oct 21
Jessica Ang has provided excellent service in meeting my requirements for extra storage space. Experienced and efficient! Well Done!
Syahidah Yahya
Syahidah Yahya
09:55 08 Oct 21
Great service by Jessica. Patiently explained the toc and showed us various unit. She is an exemplary role model for her colleagues.
Teo Janet
Teo Janet
13:04 07 Oct 21
The staff are professional, friendly and helpful.They have provided good service and showed me around. I am very impressed by the cleanliness of the storage room. Thumbs up👍🏻
Hanif Samad
Hanif Samad
06:48 12 Aug 21
You will be given a tour of available storage spaces so I’d advise prospective customers to come with a sense of the volume of space that you will need. Multiple options available, a small enough space might actually be sufficient as you can stack your boxes up to a height. Thorough explanation of the clauses (what can be stored, insurance coverage, storage accessibility hours - it will be 24/7 as you will be using your own padlock and they will give you a pin for the entry point). You will be making 2 appointments - the 1st is initial exploration, if you are happy you can place a deposit to secure a more accessible space near the front, after which you will confirm again the terms in your 2nd appointment. Discount given on first month if you’re intending to store for a while (I needed for 6 months). Overall comprehensive service provided by Raul, would recommend to check out if you need short to medium term storage solutions.
Jo Anna
Jo Anna
07:09 10 Aug 21
I have done quite a fairbit of homework to find a suitable storage facility that is easily accessible and quality service. Extra Space @ IMM has excellent service and is conveniently located with easy access by car and on foot.Both Jessica & Raul have great customer service and were clear and prompt in the follow up. Always service with a smile. Extra space was recommended through word-of-mouth by my colleague, and it sure doesn't disappoint. Good location, great service!
Dr Christopher V
Dr Christopher V
06:37 28 Apr 21
Great location, management, and space - above a shopping center including Giant supermarket. Check in was seamless. Coffee in the Office.Facility Manager Evangeline Teo is very knowledgeable and helpful, and runs an effective organization. Thanks also to Raul Low.
Lionel Yap
Lionel Yap
10:02 23 Dec 19
Excellent service from staff Zaine who patiently explained the facilities and policies. Place was well kept and maintained.
Noel Koh
Noel Koh
06:53 21 Dec 19
Friendly service, professional and most helpful in addressing my storage needs. The personnel manning the service hotline were top notched! I was served by Zaine Ang at IMM who was a most lovely individual. She was patient, helpful and a delight to work with. Kudos to extra space for offering such an exemplary service that rivals even AMEX!
Tan Chengchua
Tan Chengchua
03:00 13 Sep 19
I got a very good service from Miss Reen Abu.She was very helpful and able to assist on my enquiries.
Alvin Lim
Alvin Lim
00:32 03 Sep 19
Dropped by to pick up some of their storage boxes for use at home in the bomb shelter. Previously bought boxes from them before for my residential move and realised that their boxes are sturdy, even if not 3 ply.The staff there are very friendly and professional. They look smart and professional in their attire.Told them my requirements and then went off to the shops in IMM as they needed time to prepare my order.When I came back, my order was ready and all neatly bundled and tied up. Highly recommended! Look for Reen Abu..extremely efficient.
Ngahling Ng
Ngahling Ng
09:54 01 Aug 19
Very friendly and excellent facility manager, Reen. Provides good and practical advice. Quotation and signing up is fast and simple.
Joseph Lee
Joseph Lee
04:35 22 Jul 19
Kim Meng’s services top notch!
Serene Pang
Serene Pang
03:53 22 Jul 19
Facility Manager Kim Meng is very good, he help me from the beginning, getting the right size that I need, view the actual unit, etc. Must go to him if you need Extra Space ?
see meng
see meng
05:36 20 Jul 19
Staff friendly and willing to accommodate their time to stay beyond their work time. Thanks
Solomon Teo
Solomon Teo
02:11 20 Jul 19
Staff Kim Meng was very enthusiastic about showing the units. Great job
Patrick Pabeda
Patrick Pabeda
02:27 13 Jul 19
Friendly staff. Nice and convenient place for extra storage. 24 hours access with pin code.
See all reviewsWrite a review
powered by Google
js_loader
Google Rating
4.8
Based on 256 reviews
Extra Space Eunos Link (Self-Storage)
Extra Space Eunos Link (Self-Storage)
4.8
Kelvin Tan You Kai
Kelvin Tan You Kai
01:41 09 Sep 23
Staff were meticulous and helpful. The facility that is well maintained with the necessity system (i.e. Security and Fire Fighting). Highly recommended if you're looking for a storage space to rent.
Alwin Oh
Alwin Oh
03:22 04 Sep 23
Well served by Ashley. Excellent and professional communication skills I must say. Took me through the entire session in a very detailed and easy to understand manner. So glad I came here. Definitely recommending to any first timer like me or regulars whos looking for a quality storage space accompanied by a professional team. Thanks again Ashley !
Jasterfer Kellen
Jasterfer Kellen
02:42 26 Aug 23
Very excellent service by Alice. Detailed explanation and information as well as a tour of the storage. Definitely recommending to anyone who wants to get a storage unit here. Decent pricing and good quality.
xoNRox
xoNRox
08:57 07 Aug 23
Pleasant and efficient service by Alice. Took up 2 storage units here with ease. Explanation was clear , transaction and booking was quick too. Thank u! Will recommend to anyone looking fr storage space.
Ra'd Raz
Ra'd Raz
06:09 26 Jul 23
Good experience with Ashley . She explained to us the details of the renting the storage space. She is patient as she gave us some time to discuss and decide which package that suits our needs.
Tang Wee Kiat
Tang Wee Kiat
02:15 19 Jul 23
Fast and no fuss service by Alice at Eunos Link Branch. Showed us the unit and explained all the details. Experienced and fast service. Good job
Angela Yeo
Angela Yeo
02:42 19 Jun 23
We made enquiries which were handled with efficiency. Great followup on pending matters like extra space availability. Customer Service officer, Alice Chin, attended to all our needs with great attention and clarity. Welldone. We feel at ease. Keep up with the good job Alice.
Suhyee Chow
Suhyee Chow
09:36 26 May 23
Alice is super helpful and friendly, showing me around the storage place (which are very well maintained and clean). She is also very detailed in explaining the contract and make sure I understand all the clauses well. Will definitely recommend their service to friends and family members who need storage! 👍🏻👍🏻👍🏻
Ariel Tan
Ariel Tan
05:34 17 May 23
Ashley was very helpful during our walk-in enquiry. She answered all our questions professionally and cleared all our doubts. She walked us through the entire process meticulously so we are clear on everything. Very thankful to have been served by her!
Siti Maryam Abdul Rahman
Siti Maryam Abdul Rahman
04:34 12 Apr 23
Annie Lee was very helpful in showing the unit and the alternatives that we have, the transaction and process made was smooth, she always engage us in a conversation and made us feel comfortable, signed my 1st 6 months with Extra space! Thank you for being prompt and helpful Annie!
Karthik Ramanujam
Karthik Ramanujam
03:25 08 Apr 23
wonderful service by Mr. Fadhly. He got a very impressive personality, very customer obsessed attitude. The way he explained things to me and toured the unit, I already decided to be a customer at this outlet. Definitely a highly recommended place and i am very sure this is the most affordable one too… A big thanks to Mr. Fadhly.
Azian Ziana
Azian Ziana
05:13 22 Mar 23
We had a pleasant experience and interaction with Alice Chin. She was very patient with us as we wanted to see a few unit sizes. She was also very clear and concise with her explanations and the cost breakdown, insurance, and assorted paperwork needed. The facilities are clean and suites our needs. Price is the most competitive compared to other storage facilities.
Nadzirah Rahmat
Nadzirah Rahmat
05:55 04 Jan 23
Sri, the customer service exec has been very helpful from the start till we sign the contract. He is very knowledgable and answers all to our queries. Very polite and friendly to begin with. It is such a pleasure to have him settling our needs. If there were a 10 stars options, we would definitely have given him that.
Charles Tan
Charles Tan
04:52 23 Dec 22
Mr. Sritheren Narayanasamy of Extra Space patiently helped me find a good storage solution. Customer service excellence at its finest!👍Sri will make you feel at ease with his great personality and gentle approach that shows genuine care and concern for the customer. He will also arm you with good in-depth knowledge of the place with professional and personal advice to help you make the best storage decisions ever. I am lucky to have met Sri and am a very happy & satisfied customer with this smooth & amazing storage solution experience!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️👍👍👍👍👍👍👍👍
dina soh
dina soh
02:46 29 Nov 22
My experience with extra space was wonderful. I got the documentations done in a very efficient manner. Terms n clauses explained clearly. Reasonable waiting time.Staffs especially good n concern with consumer like me who r the 1st time using storage space. The place also easily accessible.
Eric Wong
Eric Wong
11:26 06 Nov 22
Visited on 29 Oct 2022, and was served by Doris. I moved in my stuff today and was happy with the service rendered by extra space. Especially the ease of access to my things and also the affordable pricing given for the storage. Thanks again for your help.
Eric Wong
Eric Wong
04:17 29 Oct 22
Visited on 29 Oct 2022, and was served by Doris. I moved in my stuff today and was happy with the service rendered by extra space. Especially the ease of access to my things and also the affordable pricing given for the storage. Thanks again for your help.
Kenneth Chew
Kenneth Chew
09:36 19 Oct 22
Was served by Annie and Doris, they understood my requirements clearly and proposed a solution that fit my requirements. My experience from start to end was seamless. Would always recommend others to use their services.
juxrebel
juxrebel
01:59 05 Oct 22
We chose Extra Space Eunos because of its proximity to our premise. We were also attracted by their promotion hence we made an appointment to head down for a site visit. We were assisted by Alice, a very patience and understanding lady. She will generate quotations for available units (at that point of viewing) and our shortlisted ones for our considerations. Did not hard sell at all.When we went back to sign the contract, she was nice enough to allow us to push back our commencement date.The storage is a good size that we need, we can even upgrade or downgrade at no penalty. Security to get to your storage unit is well designed. The common areas are well lit as well as the toilets in case we want to come in the middle of the night.
Gladys Lin
Gladys Lin
04:45 24 Sep 22
Service is excellent, Alice was very accommodating to our questions. Clean facility , friendly staff. Great prices and detailed explanations on all aspects. Highly recommend.
Desmond Zhang
Desmond Zhang
03:13 02 Sep 22
Alice has been a great help at the service centre! Great service and extremely helpful in resolving issues! - Enous link extra space
Jo Lee
Jo Lee
08:29 30 Aug 22
I am a returning customer after using their storage facility a couple of times. The level of service has always been good and Derek tan goes the extra mile to make sure everything is in good order. Thumbs up! Keep it up! Strongly recommended
Marcos Salgado
Marcos Salgado
03:50 19 Aug 22
Alice Chin is very professional and helpful. She spent time answering all my questions. Great experience!
Tan Suter
Tan Suter
03:33 16 Aug 22
Alice Chin superb service skills and nice personality did a good job from start to end....signed up for 1yr wheew
Krystyna
Krystyna
03:37 08 Aug 22
I had a wonderful experience with Alice Chin today. She’s highly knowledgeable, patience and gives good advice based on my needs. She’s a great asset to the company. Keep up the good work, Alice.
Shaik Dawood
Shaik Dawood
09:20 05 Aug 22
Very good experience, the facilty manager Doris was very professional and helpful in guiding us to the right storage space we need… two thumbs for extra space stuff👍🏽👍🏽
Andrew Toh
Andrew Toh
10:20 20 Jul 22
Very impressed by Derek's professionalism with the whole registration process. Extremely friendly and customer oriented...thanks for helping me out today!
Norvin Phua
Norvin Phua
09:15 06 Jul 22
Was serve by 1 counter staff by the name of Irene, was very helpful and knowledgeable towards their products..5 star service.
Maisarah Abu Samah
Maisarah Abu Samah
11:54 26 Jun 22
The staff are helpful when registering for a storage room. You can look see the facilities. Also you can pay online for your storage fees
Jack Harold
Jack Harold
08:31 22 Jun 22
Came in for the 11 sq. ft locker but was provided with an alternative to the 12.21 sq. ft. Pleasant, heartfelt & warm experience; an absolute pleasure to be served by Ms Deborah Valentine. She’s an asset to the company & I wish her the very best in her future endeavours.
Alan Nordean
Alan Nordean
09:56 17 Jun 22
Derek was welcoming & thorough in my signup wif ES.Hafizah was polite & patient in my store space survey e day before.Thank u, guys...Appreciate yr excellent svc to me.
fylim 77
fylim 77
04:30 20 May 22
Great service provided by Derek, fuss free process in giving notice to vacate my unit in Eunos Link. Thank you!
Mukesh Muni Mehar
Mukesh Muni Mehar
09:51 12 May 22
Great customer service and very clear explanations at each step of the process of securing a storage facility. Was served by Derek who is very polished and a professional. Good experience!
ILSLF
ILSLF
08:56 11 May 22
Excellent customer service by Derek at Eunos Link. Very obliging & volunteered to show me different units for me to make an informed decision. Along the way, he gave me an informative & extensive tour of their operations & insight into their svcs. I couldn't decide between 2 sizes & requested a 2nd viewing, he was happy to show me the units. Consummate professional.
David Chia
David Chia
07:56 10 May 22
Derek tan has been very patient and eager to listen the needs of customer. Very good customer service experience with him. Highly recommended
Michael Lou
Michael Lou
08:29 30 Mar 22
Worked with Alice to arrange and secure a storage unit. Great experience and everything was quick and fast and was able to work with our tight move-in timeline.
nadya caspian
nadya caspian
08:48 21 Mar 22
Had our storage orientation today by Derek .Pleasant on the eyes , quick to get details and absolute best professional service . thorough calculation and comparison of size timeliness and choices of the diff types of facilities.felt like we were doing a vip tour of the place.
Dawn Ng
Dawn Ng
02:28 17 Feb 22
Very pleasant experience. Alice has been very helpful & patience when answering our questions.
HO JIAN FENG _
HO JIAN FENG _
06:50 16 Feb 22
Alice has excellence service, and knows her job very well. 5 star no doubt :)
Yeo Vincent
Yeo Vincent
02:31 16 Feb 22
Hi Alice. Thank you very much for the good customer service for me to book a unit. Great work done!
Thaw Thaw Zin Soe
Thaw Thaw Zin Soe
04:11 12 Feb 22
I was serve by a wonderful customer service officer Name Alice. As she patiently wait and let us view the unit. I would recommend if anyone who would want to rent a locker you can give a call and she will explain & suggest you very detail. This is my 2nd unit that I rent from them.
Susila Johnston
Susila Johnston
08:49 11 Feb 22
Fast response and efficient service! Both Sera and Hafiza managed my queries like the true professionals they are! Highly recommend!
Mustaqim Zulkifilee
Mustaqim Zulkifilee
02:02 11 Feb 22
Good customer service by Hafizah as she explained patiently to us and also gave us time to consider the options that was given to us. 👍🏽👍🏽
Gemofairy Eternity
Gemofairy Eternity
07:22 30 Dec 21
Fast and smooth transaction. Details provided are clear and easy to understand. Thank you Alice!
SiewHua Lee
SiewHua Lee
03:57 20 Nov 21
Superb advice & service from Kai Li & Hafizah, who are experienced and gracious. Hafizah showed me the options when I visited the facilities. Then Kai Li registered me another day & she went the extra mile in many ways, eg, making sure that the boxes I purchased were suitable and that they could fit into my car. They both made the sometimes stressful processes of securing storage & moving less intimidating. The storage facilities are pleasant & functional. Thank you!
Illustrations
Illustrations
04:30 05 Nov 21
I was serve by a wonderful customer service officer Name Alice. She is very patience to all customer.👍👍👍
M Hakim
M Hakim
08:33 11 Oct 21
I was serve by a wonderful customer service officer Name Alice. As she patiently explain and let me view the locker room until we found the perfect fit which i need. I would recommend if anyone who would want to rent a locker you can come down and see what promotions they have
Ivan Sim
Ivan Sim
05:17 07 Oct 21
Very pleasant and efficient service from Ms Alice Chin. Will recommend her to all future customer.Excellent Customer service.
Manbir Singh
Manbir Singh
08:53 27 Sep 21
Such a seamless, organized and stress free experience. Special thanks to Alice Chin for her excellent service. She makes the process and contract extremely easy to understand. I recommend this Alice and Extra Space in Eunos Link, Singapore.
Michael Wei
Michael Wei
02:07 18 Sep 21
Very good explanation and signup experience.Alice Chin was helpful, patient and showed us the different options.
Ee Ling Lau
Ee Ling Lau
08:42 17 Sep 21
Extra Space 's fees is true as it is advertised. Custom Service personnel Alice is patient in showing me the available lockers and friendly. She has also explained the terms and conditions in a clear and easy to understand manner.
Enquiry Living Nuances
Enquiry Living Nuances
11:01 16 Aug 21
Like that the place is clean, and well maintained. Friendly and helpful service by Alice. Thank you for helping to find the right space.Dora
Anuarsharif anuar
Anuarsharif anuar
03:40 02 Mar 21
Thank you hafizah from extraspace eunos link for great service
smartalec82
smartalec82
15:27 24 Apr 19
Affordable self storage facility with 24hr access
Mann Castello
Mann Castello
05:30 13 Dec 18
Good to storage your valuable goods or anything
Marc
Marc
09:56 01 Dec 18
Good price and very convenient. I usually take the bus one direction.
Leong Kenny
Leong Kenny
01:49 13 Jan 18
Along Eunos link opposite COMFORTDELGRO DRIVING CENTER. Nearest MRT station is DTL UBI station.
Roy Lim
Roy Lim
09:46 06 Nov 17
Accessible & convenient. A little dark at some spots. Would be good to have trolleys available for loan for moving goods.
See all reviewsWrite a review
powered by Google
js_loader
Google Rating
4.8
Based on 131 reviews
Extra Space Marymount (Self-Storage)
Extra Space Marymount (Self-Storage)
4.8
winnie Lim
winnie Lim
06:14 19 Sep 23
Hi, I would like to express my gratitude to Jenny Ser, Zarfirah Noor, and Glenda Seow. They were very helpful in showing me potential rental locations and providing me with options. Thank you, Jenny Ser, Zarfirah Noor, and Glenda Seow.
Li Er Chang
Li Er Chang
06:27 13 Sep 23
Zafirah is most friendly and helpful and perfect product knowledge. We appreciate the excellent service. Thank you!
Sophie Tan
Sophie Tan
09:49 29 Aug 23
It’s really easy to work with extra space to secure a warehouse solution
Jill-Marie Thomas
Jill-Marie Thomas
04:13 20 Jul 23
Glenda was very helpful and patient in helping and guiding us. This made the whole experience great! Highly recommend.
Wen K
Wen K
05:07 07 Jun 23
Excellent and professional service provided by Glenda at Marymount location. She shown me multiple available options and explained attentively.
Malavika Unnikrishnan
Malavika Unnikrishnan
03:52 31 May 23
Very friendly staff who walk you through everything. The facility was well maintained, secured and very convenient.I was assisted by Glenda both in WhatsApp and in person.Lovely service, would recommend!
Yufeng Xie
Yufeng Xie
02:20 30 May 23
Very clear and detailed information provided. Signing up was fast and easy.
N C
N C
04:12 08 May 23
Zafirah was fast and efficient! Answered all my questions promptly and was knowledgeable.
Tan Chee Tong
Tan Chee Tong
02:53 17 Apr 23
Service good, fast email responses, when showing the spaces they will explain very clearly and professionally. Sign up is fast and easy too. Hassle-feee
KSM PBF
KSM PBF
08:18 29 Mar 23
Excellent and professional service provided by Glenda at Marymount location . She was warm , Assuring and smiling 🙂. So was Zafirah, her colleague was equally efficient and supportive . Kudos . Keep it up:) Well dons .
Sudha Nair
Sudha Nair
01:07 27 Feb 23
Jenny and Zafirah were wonderful so calm and professional at a moment when I was panicking and needed help. Henry especially was so kind and helped me sort out my issues almost immediately Thank you both . Wonderful service and wonderful people
Soh May Loh
Soh May Loh
02:12 25 Feb 23
Very helpful, friendly, professional and efficient. Value add in offering alternative solution and advice
Delia Tay
Delia Tay
01:57 19 Jan 23
What excellent customer service from Jenny and her team here at Extra Space Marymount! Everything was so smooth and Jenny ensured that they did all the paperwork before I confirmed the sign up. She was very professional and patient. Other than explaining in details and showing me the rooms available, she was able to advise me and propose a solution based on my needs as a new customer. I'm so impressed with the team here. The security officers are also warm and friendly, especially Florence. They really exemplify the gold standards of customer service! Highly recommend!
Benjamin Roberts
Benjamin Roberts
03:05 03 Dec 22
Great customer service experience. Smooth and quick transaction.
Elvin Liow
Elvin Liow
02:42 29 Nov 22
Very helpful staff. Quick and efficient. Thanks alot!
Arry Soegiarto Latief
Arry Soegiarto Latief
06:59 09 Nov 22
The reason we are interested in extra space Marymount as it's closed by to our home n the customer officer giving a quick trip to visit the storage space in AC environment, she gives a very clear explanation n possible option to consider. Very nice location n clean also multiple security access to get in.
Karen Chung
Karen Chung
08:43 25 Oct 22
Great service at Extraspace Marymount , first time renting a storage unit. All the necessary details and terms were clearly explained . Clean storage too .
Eng Guan Ong
Eng Guan Ong
02:09 13 Oct 22
Thank you for the Excellent service at Marymount Extra Space from the moment I made enquiry to moving in . I am a repeat customer and would be most happy to recommend all my friends to use the service .
Shaun Tan
Shaun Tan
06:13 06 Sep 22
Irene has been very helpful in addressing the needs of my company!
Cheryl Aw
Cheryl Aw
04:06 03 Sep 22
Good customer service! Good work Marymount team
Charles tan
Charles tan
08:48 01 Sep 22
Awesome customer service from Irene , explained the whole procedure clearly .
Liu Yang
Liu Yang
03:58 16 Aug 22
First time renting a storage space and Irene was very informative and helpful with showing us the spaces and attending to our specific needs. Their app system is efficient and storage space is accessible and convenient 666
YK Lim
YK Lim
03:20 06 Aug 22
Was served by Irene today. She was really helpful and informative. Thanks!
Jason png
Jason png
08:07 29 Jul 22
Friendly and efficient staff. The facility is clean and bright.
James Soh
James Soh
05:19 15 Jun 22
Deborah was very helpful in meeting my demanding requirements. In the end she had to have late lunch in order to help me. Thumbs up.
Cornelius Vianney
Cornelius Vianney
02:57 15 Jun 22
Really helpful staff, Zafirah & Deborah. Place is clean and well lit. Thanks for your assistance.
Terence Lee
Terence Lee
07:09 30 May 22
Facilities are clean and well-maintained and sign-up was seamless and efficient. Happy with our experience here.
Samuel Wee
Samuel Wee
06:45 25 Apr 22
Andy was extremely helpful and patient when assisting to address my needs and queries. An exemplary ambassador of Extra Space. Very happy to extend my contract with Extra Space Marymount.
yu jie
yu jie
05:44 19 Apr 22
mmr team service very nice !
Elda Loh
Elda Loh
02:39 06 Apr 22
Marymount team - Andy!thanks for the very hospitable service and help rendered! definitely will recommend!
mohans88
mohans88
02:20 02 Apr 22
Very reliable and professional staff. The airconditioned storage units are worth the price. Andy is very pleasant to deal with. I would highly recommend Extra Space for anyone looking to get storage space.
Jason Chan
Jason Chan
05:09 31 Mar 22
MMr teamGood service and helpful
Edward Choy
Edward Choy
04:40 29 Mar 22
MMR Team was very helpful in showing me around the premises and provided on the slot quotation
y cc
y cc
01:56 29 Mar 22
MMR team good support!
altanex
altanex
03:12 28 Mar 22
credits to MMR team, especially Andy. I've been a customer for the past year and recently expanded. very good service!
Xuezhu Wang
Xuezhu Wang
02:26 28 Mar 22
Excellent service and beautiful storage room
Bang Zhen Ngo
Bang Zhen Ngo
05:08 29 Nov 21
Excellent service from Jaime and Andy. Swift and very clear. Tip top.
Melanie Tan
Melanie Tan
06:11 19 Jul 21
Good experienceThank you extraspaceMMR TEAM
John Yue
John Yue
06:20 31 May 21
Great service n very patient.Thanks Adam Lee,Jamie Phan n Andy Wang.
Aqua Water
Aqua Water
04:31 12 May 21
We were well supported by Adam and Andy at Extra Space Marymount. They facilitated a tour to help us decide which unit is suitable for our needs. The set up and administrative process was also smooth and accommodating.
D Tan
D Tan
05:28 06 May 21
Adam, Jaimie and Andy were very courteous and followed up on my initial inquiry. Space has free parking and is accessible 24/7. The storage area looks well-maintained and clean.
Pein NG
Pein NG
05:30 23 Apr 21
Adam, Andy and Jaimie have provided great service. They were very clear and polite when explaining services etc.
Christine Sin
Christine Sin
08:45 16 Oct 19
First time user. Smooth and hassle free transaction. Friendly and helpful staff . They always have a smile for you especially Jenny and Andy. Even the security uncle does his job with a smile. The storage is kept clean throughout.
SISKA MARCELIA LIM
SISKA MARCELIA LIM
09:52 02 Sep 19
Andy has been very patient in explaining to me regardless any of my queries.
Thomas Lim
Thomas Lim
09:04 29 Aug 19
Mike Service Excellent!
Sander Veraar
Sander Veraar
14:32 11 Jun 18
Flexible, friendly staff, been renting here for years. Moved between bigger and smaller units without issue.
Julian Chang
Julian Chang
03:32 20 Aug 17
Very nice staff that will help you along the way
Seow Yi Zhe
Seow Yi Zhe
13:21 28 Jun 17
Effective space for storage albeit rather pricey. 24 hour access and a lot of safety
sharon yeoh
sharon yeoh
19:52 21 Jun 17
Convenient, good support, spacious storage
Niaaz Wahab
Niaaz Wahab
04:14 11 Mar 16
Good secure and affordable storage, also has great service!
See all reviewsWrite a review
powered by Google
js_loader
Google Rating
4.9
Based on 235 reviews
Extra Space Kallang Way (Self-Storage)
Extra Space Kallang Way (Self-Storage)
4.9
Jianmei He
Jianmei He
03:56 16 Sep 23
Evangeline’s professionalism and efficiency has made the process to secure a storage unit a smooth and easy one. She is knowledgeable and has been very helpful in answering my queries. In fact this is the second time Evangeline has helped me and both experiences have been great. Thank you!
Tattvavit dāsa
Tattvavit dāsa
11:05 14 Sep 23
Very professional, went out of their way and stayed back 1 hour just to solve my issue with payment. They really go out of the way to help. They explain things clearly, make sure you understand everything. Very transparent and upfront. That helps build trust. Super highly recommend.
Haryati Hassan
Haryati Hassan
02:07 05 Sep 23
Ameline was very patient and knowledgeable in answering to my queries. The space is clean, well-maintained and well-ventilated. I had no qualms to make a decision immediately. Thanks for your time Ameline.
Lydia Ho
Lydia Ho
03:41 02 Sep 23
Smooth and easy transaction. Bryan helped us with showing the storage unit, directions to the cargo lift and all clear explanations. Friendly and great customer service.
poya rasekhi
poya rasekhi
01:30 28 Aug 23
Very professional service and responsive. Units look good and new and aircon units are at a decent temperature. Bryan and Ameline are proactive to any requests made.
Jasmine Sng
Jasmine Sng
01:54 03 Aug 23
I would like to thanks Ameline for her friendly and great service. I have visited Extra Space Kallang Way. They do not have the size I wanted available. Ameline was very kind to keep me notified timely the ideal size i wanted. On my 2nd visit Bryan is very warmth and friendly and help me to process my deposit. Thank you Extra space kallang way for the great service.
JT
JT
03:46 27 Jul 23
Really good storage facility, very convenient as it’s only 1-2mins after exit from PIE Kallang Way. Customer service is top-notch, kudos to Bryan Barberry who serviced our rental engagement; patient and cheerful! There’s aircon and non-aircon options with easy access loading bays. I use their e-Move service as well, price is super reasonable, also great service, not like thise who try to get you to pay extra trips. Great one-stop shop for good price!
Therese Elizabeth Pereira
Therese Elizabeth Pereira
08:07 04 Jul 23
A clean and secure environment with very helpful staff. Bryan made the process all the more easier. High recommend this storage facility.
Derrick Teo
Derrick Teo
02:45 30 Jun 23
Great prompt smooth and attentive service all the way from initial reaching out to going through the options and confirming the rental. Thanks very much to Ameline and Evangeline, plus the call centre staff, for assisting.
QW C
QW C
08:46 23 Jun 23
I would like to thanks Ameline for her extreme patience and great service. I have visited Extra Space Kallang Way twice without being able to decide the size nor did I put down any deposit and only done so on the 3rd visit. Despite this, Ameline was very patience without being pushy for me to decide on the spot. On my 3rd visit Bryan is very warmth and friendly and help me to process my deposit. Thank you Extra space kallang way for the great service.
Muhammad Jumadi Jamaludin
Muhammad Jumadi Jamaludin
04:59 14 Jun 23
Restoring my stuff here again due to office renovation. This time round the service has been good with clear explanation. Bryan Braberry was very good in explaining and showing me the available space they are left with. Very service oriented.
BL Bengani
BL Bengani
04:16 08 Jun 23
Very good staff - Bryan and Ameline - were very helpful and walked us through the storage options and facilities. We decided to go with extra space thanks to them!
Jackson Tang
Jackson Tang
09:29 19 May 23
Ameline Tan has been very patient with my enquiry and assisted me to ensure a fast and smooth sign up procedure. Place is clean and tidy, will recommend!
Ting Alyssa
Ting Alyssa
05:54 16 May 23
We experienced a warm reception from Ms Evangeline Teo and after her very meticulous explanation, we managed to find a unit suited to our needs. We want to thank Ms Teo for her patience.We would also like to extend our thanks to Ms Ameline Tan for her help with the paperwork. It was a smooth and easy experience and we would recommend this location to anyone who wishes to save time and money.
Amit Palekar
Amit Palekar
05:47 08 May 23
Hassle free experience. Evangeline was thorough in her explanation and the entire process was a breeze. Showed me options and facilities available. Great person to deal with.
joo hong tan
joo hong tan
04:43 06 May 23
The facility is well maintained and has many different options for different storage needs. Evangeline was very helpful and friendly in showing me the facility. Great service!
Jennifer Teh
Jennifer Teh
08:33 03 May 23
Evangeline (Storage) was clear and good in explaining the storage space to me. Javier (eMover) was helpful as he came down personal to access my items and how much storage unit I required and they do help me save my pocket money. Thank you!
Dhan Arevalo
Dhan Arevalo
07:29 08 Mar 23
Thank you to Bryan Braberry for being so nice and accomodating. He explained everything very well and touch base all the terms and conditions of the contract. Superb customer experience from ExtraSpace Kallang!
Mark Andrew (Scriptmonkey)
Mark Andrew (Scriptmonkey)
09:09 20 Jan 23
Great service from Ameline Tan. Shown the unit and completed paperwork all east. Great service so recommended.
Dolly Chung
Dolly Chung
08:43 29 Dec 22
Great service by Bryan BraBerry — super clear in explaining the terms, move in process and showing us the available units. Answered all our questions clearly and patiently. Very friendly. We signed up on the spot.
Angela Peh
Angela Peh
06:44 21 Dec 22
Fast responsive team. Emails are responded swiftly. Thanks to Bryan for his follow up to secure a new unit within a week.
Archie Teo
Archie Teo
09:25 06 Dec 22
Writing review now as I am waiting to collect my second unit at extra space! Very efficient staff and reasonable charges for storage. Thanks Evangeline Teo for your excellent service!
Darren Pereira
Darren Pereira
07:15 29 Nov 22
The customer service staff , Ameline was very professional. She orientated us on most of the different storage space and quite proficient when answering questions. She took the time to answer all queries as well as helping to find out rates of other units we were considering
Eiji Zhuhai
Eiji Zhuhai
10:08 08 Sep 22
I am very happy with using Extra Space Kallang Way. All staff are kind and their response is fast. The storage area is clean, especially the recent renovated area. Evangeline helped a lot on site to choose unit and signing up contract.
Paul Lee
Paul Lee
06:17 05 Sep 22
Evangeline and Bryan has been very helpful providing all storage information. Very professional and helpful! Highly recommended!
CW K
CW K
09:16 26 Aug 22
Very pleasant experience with Kallang Way office, especially staff Bryan. His explaination is clear and helpful. He is patient and follow up is good since my first write in via email till signing my confirmation.
Rivers T
Rivers T
02:30 24 Aug 22
I had signed up for 6months in July and into my second month of use. The facility is very clean, efficient and the price is good too as we had compared with many other places. Most importantly, Evangeline has been very helpful and a delight to work with. I am a very satisfied customer so far. Thank you and a deserving 5 stars from me !!Tian
Mr. Emil Ant.
Mr. Emil Ant.
04:21 18 Aug 22
Signing up to a 71ft climate climate storage space, Bryan is now signing me up. Very good service, good personality and fantastic attitude. The others are nice too, Angeline and Anjuli. Hope the fantastic service continues on, and if all goes well, may renew after the first order. Thanks guys!
Michelle Hatton
Michelle Hatton
09:37 08 Aug 22
The team at Extra Space have been amazing to deal with. So efficient and always responsive to my many emails. Evangeline has been brillant and nothing was ever a problem, especially when I am not in Singapore. Thanks so much Extra Space !
Hong Hui
Hong Hui
02:31 14 Jul 22
Experience here is good. Everything is fast and the staffs are also very responsive. Shout out to Bryan and Sebastian for the great help!
Adam Choong
Adam Choong
09:22 07 Jul 22
Siew lee and the Kallang team assisted me in renting 2 units. they were professional and efficient. Got a free 2 months when I paid for 6 months upfront. Highly recommend.
Geeta Mundhra
Geeta Mundhra
09:36 27 Jun 22
Evengaline is very efficient and helpful. She explained everything around storage space very patiently. Sebastian helped us with choosing storage boxes. He is very helpful.
Chin Hui Tan
Chin Hui Tan
02:50 24 Jun 22
We chose to store with EXTRA SPACE for 6months period while waiting to move in to our new place.Good services ranging from instant quotation on website to the follow up call from the branch staff.Facilities are new with mobile Bluetooth access via secured app to the floor and storage unit.Clear communication and purchase of insurance is easy.A great place to store your items with peace of mind
Mun Leng
Mun Leng
10:42 14 Jun 22
Was served by Evangeline. Very patient and took the time to recommend and show us the storage. Even stayed after working hours to attend to us. Signed on the spot! Looking forward to a pleasant experience here :)
Prashant Ramchandani
Prashant Ramchandani
09:22 06 Jun 22
Bryan is patient, knowledgeable and helpful with the storage solutions offered. Seamless experience for me. Would highly recommend him.
Farhan Aziz
Farhan Aziz
02:04 12 May 22
Evangeline was very helpful and knowledgeable in the process and explanation. Rates are fair and facilities is well managed and equipped. Moving trolleys are provided for general use which is helpful!
Molvin Yiu
Molvin Yiu
04:47 07 May 22
Bryan Braberry and Evengelene are very professional crew. Has been using this storage for a couple of years now. Glad to see their recent upgrades to phone app it is. Dry convenient!
Randy Meck
Randy Meck
03:41 07 May 22
Evangeline was very helpful. I couldn’t get the app to work on my phone and there wasn’t a lot of different size units available but it’s very clean and safe which made me feel good. Decent prices for Singapore storage.
Andy Choa
Andy Choa
03:56 14 Apr 22
Convenient location. Clean and organised facilities. Evangeline was very helpful and efficient in helping us secure a space. Big thanks to her!
John Ku
John Ku
01:22 06 Apr 22
Responsive and professional. Got the 132 sq ft unit and it was spacious and exactly what needed. Bryan was very helpful on getting me setup as was everyone else over email/phone.
Poonam Kandpal
Poonam Kandpal
08:27 21 Mar 22
Siu Lee guided me through the process patiently and thoroughly. 5 star service !
Vic Naidu
Vic Naidu
05:54 24 Feb 22
Staff and even the security is very polite and helpful. Very well knit team to serve clients and customers.Thanks for attending to me Siu Lee!
Shanica Lopez
Shanica Lopez
09:58 22 Feb 22
Very quick, efficient n easy to communicate with. This has given me peace of mind. Thank you Dominic.😊
Kenneth Chen
Kenneth Chen
15:19 21 Feb 22
Thanks to Evangeline for all the help.. from quotation (several times) to taking time to show me different units and explaining clearly the price difference. Your explanation was detail and were helpful for us to decide to go with your team.Thanks to Dominic for the assist finalising all the paper works. Not forgetting sharing with me the air-conditioned and wine chiller units. Will definitely go for it when i got good wines.
Joseph wong
Joseph wong
07:44 21 Feb 22
Excellent communication and high quality service from Miss Chua Sia Lee. very patience and clear on explanation. Thumbs up 👍👍👍
Nuha Iesa
Nuha Iesa
08:15 10 Feb 22
Very patient to understand my situation! Kind and nice to talk to too 😊
Cool Zero
Cool Zero
09:26 08 Feb 22
agents are very nice and accomodating…. she provide options to explore and in the end i got the best results.
CHIN ANG
CHIN ANG
02:46 14 Jan 22
A well recognized & maintained self storage facility. With a buzzing loading bay with sheltered car free parking. WiFi & purchase areas. Attentive & diligent staff. Thanks to Chris for his sincerity & being the busy bee so kindly.
Juliana Chng
Juliana Chng
02:25 14 Dec 21
We were served by Chris Chen who gave us full information and details of the facilities available. We are very satisfied by his attentive services.
D Chopra
D Chopra
04:10 04 Dec 21
Been a patron of ExtraSpace - Kallang for over 2 years. I moved from another long standing provider to them, and I’m so happy I did.The facilities are neat, clean and secure.The 24 hour access adds to the convenienceFinally the staff I find (at Kallang in particular) are very polite and professional.Even when I was terminating my contract to leave the country; they were very efficient and helpful. A special thanks to Ms. Siu Lee (Chua) who ensured that even my final interactions and experience was as smooth as the first one!
Damien Yeo
Damien Yeo
02:56 04 Dec 21
Siu Lee was very helpful and patient with my sign up. Highly recommend.
Yi Sin Koh
Yi Sin Koh
03:22 23 Nov 21
Thanks to Chris and Siu Lee for a great experience! The service was great and they ensured all my queries and concerns were addressed before committing to a unit. Facility is also clean.
Yvonne Tan
Yvonne Tan
06:52 19 Nov 21
I appreciate Mr Chris for attending to my request with patience, ensuring that the T&Cs are understood and assistance with payments.The office and storage space are also well maintained and gives a welcoming feel, with the both the exterior and interior of the building being well maintained, gives me the confidence to use their services / facilities
Haja Vajid
Haja Vajid
06:58 28 Oct 21
My big thanks to Siu Lee and Chris for guiding me through this process. They were patient and helpful in answering all my queries and suggested to viewing the units before confirming.This was my first time getting an external storage place. They were helpful in assisting to follow-up on numerous queries and eventually selecting a suitable unit. The prices provided were competitive as compared to other similar locations.
Mike J
Mike J
05:33 06 Oct 21
Well thought out layout, organized and efficent space for all sizes.Enjoyed the good service of Chris which made signing up a breeze.Thank you guys.
Edward Tang
Edward Tang
05:36 05 Oct 21
Went for site visit before storing as unsure of the size that i needed, Chris was efficient and knowledgeable in providing the info i needed. Locker was reserved for me and paperwork was done efficiently by Miss Chua. Overall very good experience. definitely recommend
CHIN ANG
CHIN ANG
23:05 28 Sep 21
A recognised & maintained self storage facility. A buzzing loading bay with sheltered car parking. Wifi & purchase areas. Exceptional staff. Thanks to Chris for his sincerity & being the busy bee.
JeeTung Tan
JeeTung Tan
01:10 03 Sep 21
Have been using their wine locker since 2019. Went to upgrade to a bigger wine storage locker yesterday and Chris was very attentive and helpful in my new locker and provided a great deal for annual storage rate. He also showed me the actual lockers as there were a few to choose from :)
Wen
Wen
01:35 03 Jul 21
The reception staff Chris and Siu Lee has been most helpful and patient in helping me to secure a suitable space. Chris called me to understand my needs, constantly updated me about mover contacts, Siu Lee brought me around the place, recommended me a few storage units of different sizes and worked out the charges for me. Thanks to them, my moving has been a breeze. Very Customer and service Oriented! Truly professional. Strongly recommend!PS: The place is very spacious, new and clean too.👍
Allan Lai
Allan Lai
07:46 02 Jul 21
The place is super clean. And the facility is very well maintained. More importantly the service staff ( Sui Lee) has been very helpful and patient. She bought me up and down the warehouse units so that I can compare again and again the different storage space available base on my needs and budget. Absolute a joy to work with . Also the manager in charge is super friendly and helpful. Would definitely recommend this place for your storage needs over others.
Annoymous Annoymous
Annoymous Annoymous
09:21 26 Jun 21
Went for site visit before storing as unsure of the size that i needed, Chris was efficient and knowledgeable in providing the info i needed. The day of moving in was smooth and stress free. Locker was reserved for me and paperwork was done efficiently. Overall very good experience. definitely recommend.
Ven Chuan Guan Shi ZhiXing
Ven Chuan Guan Shi ZhiXing
06:51 12 Nov 19
Very good service with Chris Chen! Helpful, patient and friendly. ???
Merican Melic
Merican Melic
04:33 27 Aug 19
Usual factory set up. Cheap poster / picture framing
brian atlee
brian atlee
01:36 22 Jul 19
Muhd Fatehah
Muhd Fatehah
07:48 18 Jul 19
Su.Shi G
Su.Shi G
00:37 12 Jun 19
Convenient storage especially for wine.
Su.Shi G
Su.Shi G
00:37 12 Jun 19
Convenient storage especially for wine.
JAMES NG
JAMES NG
23:50 12 Dec 17
Older facility but well kept and maintained. Floors are all well ventilated. But rentals are on the pricy side
James Y
James Y
14:51 19 Sep 17
alarms go off randomly...
See all reviewsWrite a review
powered by Google
js_loader
Google Rating
4.9
Based on 239 reviews
Extra Space Toh Guan (Self-Storage)
Extra Space Toh Guan (Self-Storage)
4.9
Ruo Ting Ho
Ruo Ting Ho
08:41 17 Aug 23
Needed an interim space in between house moving and Reen is super helpful throughout the entire process. Very responsive and detailed in helping us out with our requirement. Thanks much! 🙏🏻
Summer Tee
Summer Tee
03:26 16 Aug 23
Have been with Extraspace Toh Guan for more than a year with great experience especially liaising with Reen. She has been very helpful and patient to help us to relocate to a bigger space and ensure it is within our needs and budget. We would like to thank her for this pleasant experience and will definitely recommend my friends to her/Extraspace if someone needs storage space. Once again, thank you so much Reen for your help so far.
ERIC NG
ERIC NG
08:32 30 Jul 23
Been with this outlet for a few years, very happy to say that it has been a very pleasant experience. Recently upgraded to a bigger unit. Miss Reen was extremely helpful and patient, always a pleasure and a credit to her office. Please keep up the fantastic work attitude and keep smiling! Thank you very much! 🙏🏻
Ann Chen
Ann Chen
04:59 29 Jul 23
Both Annie and Reen are very professional and patient with the clients. They took the time and effort to go thru the clauses and make sure clients understand before signing the documents. Kudos to the 2 ladies. Thank you for your service.
N Rash
N Rash
05:04 19 Jul 23
Annie is very accomodative and helpful. She is patient with my queries and with explaining the whole process of renting a space here. Thank you for your help Annie!
elaine hii
elaine hii
10:04 10 Jul 23
Friendly and patience staff with detail explanation and reasonable price compared to others, recommended!
Muhamad
Muhamad
09:23 06 Jun 23
Pleasant experience. Reen Abu was very professional and helpfull with assisting my wife and I throughout the whole process. Glad I came here Extra Space Toh Guan. Would definitely recommend to friends and colleagues.
jia en chia
jia en chia
09:24 09 May 23
The staff here was really slay 😎✌️ Reen is professional and honest, suggesting the best space for me to store my items. Many storage choices for all your needs too!
Mimi Papa (Sue)
Mimi Papa (Sue)
01:14 06 May 23
I was served by Reen who has been extremely helpful. She was able to address all my questions and providing recommendation that served my needs. She followed up promptly. I signed up with extra space at toh guan because of the professionalism shown by Reen. This is also coupled with the ease of access and the 24 hours access to the storage facility.
Liet leng
Liet leng
05:16 03 Mar 23
Thank you so much to Lynn at Extra Spacs Toh Guan. She is very helpful and friendly. Our storage was smooth. Thank u Lynn for your assistance!
kksajini apok
kksajini apok
06:15 23 Feb 23
Lynn at Extra Spacs Toh Guan was very patient and helpful. She was courteous and friendly too. Thank u Lynn for your assistance!
Ian Ang
Ian Ang
05:45 12 Jan 23
I like the location of ExtraSpace next to a bus stop as we don’t drive.Reen Abu Facility Manager was very professional from my initial viewing and timely on her follow up closer to my move in date.
Sarah C
Sarah C
06:32 01 Jan 23
I have good experience storing my items at extra space Toh Guan. The facility manager Reen has provided good service. Items are well taken care of in storage and the process of onboarding my items and exiting has been seamless. Thank you Reen! Highly recommend the storage at Toh Guan.
Janice Pok
Janice Pok
04:14 19 Nov 22
Gary listens patiently and gives relevant recommendations to my needs. He is a humble person. He doesn’t put on airs. Will recommend him to my family and friends for his excellent service and advice.
Charlene Chan
Charlene Chan
06:57 31 Oct 22
Gary from Toh Guan outlet has been extremely helpful on getting my ideal unit. The space is very airy and bright compare to other older self storage space. Very happy on getting good service and deal with Extra Space
Jocelyn Cai
Jocelyn Cai
07:52 18 Oct 22
Gary was really quick to respond to my inquiry, which really helped in making my moving really efficient! Reen was really approachable and quick to assist me when I came for viewing. thanks for making my experience a smooth sailing one (:
Jonathan Tan
Jonathan Tan
02:54 15 Oct 22
Had the pleasure to rent a storage space through Reen who was very friendly and gave useful advice when I was not sure which locker size I required for my items. Would definitely recommend the Extra Space Toh Guan branch!
Gillain Liew
Gillain Liew
04:27 07 Oct 22
Reen is very helpful and enthusiastic in helping me with facilitating the storage issues. She is the best consultant and customer service personnel I have ever encountered. I really love working and liaising with her on my storage affairs!
Dominic Teo
Dominic Teo
02:55 06 Sep 22
Very convenient location opp. IMM, easy access and free parking. Great rates for storage and the service rendered by Reen was 10/10. Very responsive and offers great advice. Highly recommended.
Michelle Tan
Michelle Tan
05:12 03 Sep 22
Gary and Reen were so knowledgeable and efficient and helped me find the ideal unit for my needs. They were prepared to go the extra mile and even waited beyond their working hours as I was running late. I did check out other storage units but definitely Extra Space is the best and most professional of all storage companies!
HL W
HL W
09:51 24 Aug 22
Just signed up. Friendly and helpful service staff. Recommended a more appropriate storage size for my needs, which was smaller than I had first enquired.
Anne Ho
Anne Ho
09:22 10 Aug 22
The service of Reen at ExtraSpace is excellent as she’s patient and detailed that also makes the service process very smooth. Highly recommended!
Sandra Goh
Sandra Goh
03:44 23 Jul 22
Everything is done in an efficient manner. Customer service is excellent with prompt replies on emails. Will highly recommend Extra Space. Thank you Annie for assisting.
Jodie Au
Jodie Au
16:30 19 Jul 22
Great customer service from Annie! She assisted us today and was super friendly. She also answered all of our queries clearly which helped us a lot :)
Lee Eddy
Lee Eddy
05:38 27 Jun 22
Ms. REEN, super efficient and professional. I had a last minute requirement and Ms. REEN seamlessly arranged and taken care of my storage needs in a flash!!! Highly recommend Extra Space Toh Guan.
Clarence Tan
Clarence Tan
04:17 23 May 22
Reen and Annie were very friendly and guided me through the process. Thumbs up.. Will recommend to my family and friends.
Rahza Rahza
Rahza Rahza
03:45 09 May 22
Good experience guaranteed. Manager is accommodative and deal is smooth. Recommended
NUR HAZIQAH
NUR HAZIQAH
09:45 06 May 22
We was assisted by FM Reen Abu at Toh guan site for our space rental. She has been so helpful in helping us finding the right space within our budget range and also advice us accordingly knowing we are first timer. Wouldnt have made it without her help. Her customer service & knowledge is superb. Thanks reen for delivering the best & your help is much appreciated. We would need more employee like her! Keep up ur good work babe !
Ryo Tanada
Ryo Tanada
10:10 28 Apr 22
I immediately got greeted by a friendly and helpful staff. The process is done with transparency and straightforwardness. I even get to see the space myself. I was also directed to where I can load in case of heavy items. All in all, great service. Will consider going here again.
Siti Ayu M K A
Siti Ayu M K A
06:11 28 Apr 22
Lovely Annie attended to us today!Convenient space just opposite IMM.Very clean and spacious place.
microBricks
microBricks
08:33 22 Apr 22
Nice enivronment and people. Special thanks to Reen for her patience to explain and show me around. She is very helpful and detailed. I have confident moving in and enstrust my items are all in safe hands.
Sooben Tee
Sooben Tee
10:15 19 Apr 22
The service from Extra space is really really good. Prompt response and friendly staff. 👍🏻. Furthermore, they have mover service which makes my ‘work’ easier. All services in one ! Thanks Reen and Javier for the explanation and good service rendered. 😀
Sally Goh
Sally Goh
06:02 19 Apr 22
Reen and Teng are great! Friendly, responsive and very professional! Very great experience!
Nur Atiqah
Nur Atiqah
02:01 23 Mar 22
Convenient location.And staff Reen was very friendly & explained thoroughly about the space & the different pricing. Will definitely recommend others if they need storage space 👍🙂
Muhammad Shahrin
Muhammad Shahrin
02:00 23 Mar 22
Outstanding service! Reen from Extra Space was really professional and assisted us to a convenient space that really suited our storage needs. I would definitely recommend this space to my family and friends!
Jacklyn Yeo
Jacklyn Yeo
04:39 22 Mar 22
We are very glad to have met with Reen Abu who went the extra miles to assist us especially when we went there last minute.The service provided by Reen is fabulous. We went to her office during lunchtime but Reen continued to assist us.Thanks so much Reen.. keep up the good work…
gina chiam
gina chiam
07:01 15 Mar 22
Extra space is very flexible in their package and great duel on signing months. Wee Teng is very friendly and helpful. Will definitely recommend extra space.
Liew Hui lin
Liew Hui lin
03:13 22 Feb 22
Very helpful and friendly staff. Facility is well ventilated and maintained. Great experience! Thanks Reen and Wee Teng!
Irzan Khan
Irzan Khan
08:19 18 Feb 22
Friendly personnel by name of Reen. I signed up immediately after being extensively briefed on choices I have. Great work.
Muhammad Nizam Kamarudin
Muhammad Nizam Kamarudin
10:11 11 Feb 22
Good location! (link bridge to IMM) Easy access for customers to retrieve their items & also for movers to shift customers' items to the storage room! The staff (Reen Abu) is also very patient when explaining the process! Good storage rates too!
Simon Goh
Simon Goh
08:28 09 Feb 22
Check with a few different storage solutions, Extra Space Toh Guan has the best outstanding service by Wee Teng and Reen! Will definitely recommend to my friends!Instructions and explanation very clear. Thumbs up!
Charles Xavier
Charles Xavier
02:45 05 Feb 22
Prompt and friendly service delivered by Reen. Hassle free process and clean space provided. Clear explanations provided in response to queries.
Angela Leow
Angela Leow
05:58 18 Jan 22
Rin provides exceptionally friendly and superb service. Her explanation is clear and she is patient when responding to any of my queries. Two thumbs up . I signed up immediately.
LessTrodden Path
LessTrodden Path
10:18 04 Jan 22
The service is very welcoming, both Reen and Wee Teng were very professional and demonstrated that àààthey know their job and do it with gladness. Great feel for customers!The facility is really good. I like the face that this building is in a hot n dry location. The helicopter fans are a fantastic plus!
AMOS ANANDA
AMOS ANANDA
05:53 30 Dec 21
Reen provided great service and dedication to assist me at extraspace. Thank you!
Soon Soon
Soon Soon
07:30 09 Dec 21
Staff esp Wee Theng is very helpful, patient and professional. Clean environment. Overall a very pleasant experience.
Jaedrien Ng
Jaedrien Ng
03:38 27 Nov 21
Great service received from Reen.Reen was friendly and patient. She answered all my questions professionally and provided us with advice on the size required. Clean space. setup done within 30 mins. :)
Sam rosli
Sam rosli
09:35 08 Nov 21
Quick service. Multiple options. Clean space. Feel safe. 24/7 access..Would be great if moving service also provided. Though noted of other options suggested for moving.
Nur Ashikin
Nur Ashikin
02:55 08 Nov 21
Great service by Wee Teng. Came over on Saturday to view units and was happy with her service. Confirmed a unit with her today! Highly recommend.
Andrew Loh
Andrew Loh
01:41 01 Nov 21
Miss Low is very helpful and answered all questions cheerfully and with professionalism. We feel very comfortable whenever we need to make any changes cos of her excellent attitudes. Moreover, the mover, Javier is also very helpful and give us good advice on the size to take so much do that we are assured that we do not worry about it. Thank you.
Leung Sin Hang
Leung Sin Hang
05:47 28 Oct 21
We are repeat, happy customers with Extra Space. I really enjoy the level of customer service we have with them and Reen Abu is always so patient to our questions. She also explains everything very clearly and does her best to provide the best, personable service to us. Thank you!
anthony koh
anthony koh
05:14 26 Oct 21
Great service by staff esp Reen. She helps me get the best size units and arrange for 2nd unit. Great personal service.
tony tan
tony tan
03:01 30 Sep 21
Fast, easy and convenient storage. Reen is very efficient and thorough. Will deal with again anytime!
Keonn Tan
Keonn Tan
01:37 29 Sep 21
Teng spoke and serviced in a professional way to us during elaborating and introducing the type of storage. She is deserved the compliment for her good service. We are pleased to collaborate with Extra Space again.
Morgan Moorthy
Morgan Moorthy
08:16 28 Sep 21
Just started with this extra space storage Wait and see how I feel...now too early to said it...but overall everything sure find that's I feel now hmmm including miss ping who well customer service.... person. Great 👍👍
zhang mingyi
zhang mingyi
09:26 28 Jun 21
Zaine the customer service executive has been super helpful to give us all the info we need for renting a storage space here. Brought us to multiple storage units to find one that meet our needs the most.Very patient and detailed throughout the whole process and gave many useful insights.
Haikal Afiq
Haikal Afiq
06:17 30 Apr 21
A very good service experience indeed. Requested for a quotation online and was replied immediately through the automated platform within an hour. They also called the next day to suggest a walk-in tour and with good explanation of the different sizes and prices. All was settled within 3 days.Overall, a very satisfying experience and the location is also quite convenient. Will recommend people looking for self-storage to patron here.
Umamaheshwar Reddy
Umamaheshwar Reddy
05:03 26 Oct 19
Mr. Bryan is very helpful in giving all options and right solution suitable for requirements my storage items. Good choices on space storages are available, i recommend.
mamilla sarika
mamilla sarika
04:56 26 Oct 19
Mr Bryan was very friendly.He has answered all our queries with patience. The space is very clean.
Sinnaisamy Tamilvanan
Sinnaisamy Tamilvanan
09:28 23 Oct 19
Very helpful staff. Went extra mile to help us. Convenient location. Open 24hrs.
Koh Tiang Peng .
Koh Tiang Peng .
05:13 11 Sep 19
Superb service, very prompt and friendly, thank you very much!