Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
SBS 21, 26, 31
SMRT 853, 961, 985
SMRT 853, 961, 985
Nearest MRT Station:
Boon Keng, Bendemeer & Kallang MRT
Extra Space Jurong Pte Ltd
2 Jurong East St 21
#02-71, IMM Building
Singapore 609601
Email: imm@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
SBS 52
TTS 333
TTS 333
Nearest MRT Station:
Jurong East MRT
Extra Space Eunos Link Pte Ltd
7 Kaki Bukit Road 2
Singapore 417840
Email: eunoslink@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
SBS 25, 45, 51, 55, 87, 93, 94
SMRT 854
SMRT 854
Nearest MRT Station:
Eunos MRT
Extra Space Marymount Pte Ltd
9 Sin Ming Industrial Est, Sector B
Singapore 575654
Email: marymount@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
SBS 54, 74
SMRT 852, 851
SMRT 852, 851
Nearest MRT Station:
Marymount & Bishan MRT
Extra Space Kallang Way Pte Ltd
12 Kallang Sector
Singapore 349281
Corporate Hotline:
6771 3100
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
SBS 23, 125
SMRT 966
SMRT 966
Nearest MRT Station:
Boon Keng MRT and Geylang Bahru MRT
Extra Space West Coast Pte Ltd
2 Toh Tuck Link, #01-03
Singapore 596225
Email: westcoast@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
SMRT 106 (from Clementi MRT)
TTS 41, 183 (from Jurong East MRT)
TTS 41, 183 (from Jurong East MRT)
Nearest MRT Station:
Clementi MRT and Jurong East MRT
Extra Space Woodlands Pte Ltd
11 Woodlands Close, #03-47 Singapore 737853
Email: woodlands@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
SMRT 587, 962
Nearest MRT Station:
Admiralty & Woodlands MRT
Extra Space AMK Pte Ltd
14 Ang Mo Kio Industrial Park 2
Singapore 569503
Email: amk@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
SBS 268, 25, 55, 73, 74, 76, 132, 165
Nearest MRT Station:
Ang Mo Kio MRT
Extra Space Toa Payoh Pte Ltd
11 Lor 3 Toa Payoh, Jackson Square Block D
Singapore 319579
Email: toapayoh@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
28, 56, 73, 88, 105, 153, 155, 157, 159, 163, 235, NR1
Nearest MRT Station:
Toa Payoh and Braddell MRT
Extra Space Hillview Pte Ltd
63 Hillview Ave #04-17
Singapore 669569
Email: hillview@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
176, 177, 653, 963, 970
Nearest MRT Station:
Hillview MRT
14 Little Road Singapore 536987
Email: taiseng@extraspaceasia.com
Corporate Hotline:
6771 3100
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Nearest MRT Station:
Tai Seng MRT
Extra Space Commonwealth Pte Ltd
115A Commonwealth Drive, Singapore
Corporate Hotline:
6771 3307
Corporate Email:
Office Operating Hours:
Mon – Fri: 9am - 6pm
Sat: 9am - 1pm
Closed on Sundays and Public Holidays.
Storage Access:
24 hours x 7 days
Bus service:
32, 61, 100, 105, 111, 122, 145, 147, 195, 195A, 196, 198, 970
Nearest MRT Station:
Commonwealth MRT
Google Rating
4.8
Based on 235 reviews
Extra Space
4.8
Brian Neo
06:21 30 Oct 24
Customer Service officer Wei Xiang is very helpful and efficient. He not only knows his stuff and is very able to make everything clear and understand for me. Definitely a very good customer service experience from him!
Mich Elle
04:29 12 Oct 24
Patient customer service by the team!Thank you Sebastian for the introduction to the different units earlier.Thank you weixiang (store manager) for the constant support on quotation for few months on follow up before I finally finalised the unit! We managed to secure 2 units respectively.
Kiran Sahab
07:17 11 Oct 24
I was attended by Nuradriana. She pays attention to my acquiring. It was a pleasant and smooth transaction. Highly recommended. Thank you, Anna.
Cindy Low
06:40 02 Sep 24
My first experience with wine storage at Extra Space was excellent. Despite being busy with our move, their proactive follow-up helped me decide to store my wines here. Anna was particularly attentive and patient, explaining the details and showing us around. I highly recommend this place for wine storage.
Pamela Lee
15:22 10 May 24
We have been renting a unit at Extra Space Boon Keng for more than a decade. We like that the facility is relatively secure, well-maintained and accessible 24/7. Any questions or issues we may have are promptly and expertly handled by Anna. She really goes the extra mile to offer solutions to meet our needs. We truly appreciate her warm, pleasant and friendly demeanor each time we visit the office.
Chin Chai Michael TAN
07:15 19 Apr 24
The location is central and accessible. The storage facility is well-organized and nice with adequate security.Appreciate friendly staff ie Glenda for going through with us in relate to our moving and storing inquiries.
Hung Wong
03:22 05 Feb 24
Great experience taking up storage with YES. Both Anna and Glenda was professional and firendly. Taking up storage was a breeze!
Jing Xi (iamawesomemaxxd)
04:46 23 Jan 24
very easy to book, i could settle it within the day itself with very fast response from the team! i dropped by the location itself and anna was very friendly and helpful and showed me a few lockers available for my needs ◡̈
Isaac Loh
04:39 23 Jan 24
Glenda was very helpful and friendly. Super star rating for the excellent customer service! Was very clueless at first but Glenda managed to answer all our queries in no time. Thank you!
Leslie Goh
05:45 22 Jan 24
Very friendly n efficient staff (Ms Glenda Seow). Will definitely recommend to others for their good services 👍
Cindy Han
10:45 22 Dec 23
Very happy with the customer service here especially under Nuradriana Sanosi’s assistance. Shared with me the Yes! App that can earn points along with my monthly payment. She is very patient with me as I was calculating on my budget and with my requests to look around the different space, she also willingly showed me around and even give her honest opinions and advice for the warehouse space. I appreciate she also gave me the affordable deals that I’m looking into as I’m changing from one location warehouse to this warehouse location even though it’s more pricey here due to the location. Excellent service and help rendered! Thank you Nuradriana!
kenny wong
07:24 20 Dec 23
Anna is very patient. She will walk you through all the process and explain clearly. Good job. Highly recommended !!!
Jun Jie
10:02 05 Dec 23
Glenda was very helpful in providing all the necessary info and patient in explaining the details I needed to know. Thanks for accommodating to my request to view the unit earlier at such a sudden notice!
Lester Poon Yu Da
09:55 20 Nov 23
Anna has been very patient and understanding in explaining and show asking the different storage sizes and plans. Very professional.
Jonas Lau
09:47 20 Nov 23
Walked in today to Boon Keng’s branch and was met by a very friendly staff named Hafizah. She patiently answered all my queries and brought me around to view a few storage options. Very satisfied with the infrastructure and the price point.
Nash Hadid
03:34 11 Nov 23
Was attended by Anna from the Boon Keng outlet. Super friendly and patient and took the time to show me all the storage units. Highly recommend!
Sertac Yeltekin
02:26 13 Sep 23
Very professional service. The process is smooth and the pricing is competitive. Janelle is excellent in explaining the service
Cara Leow
05:24 05 Sep 23
I was attended by ms Janelle Guo who is friendly and professional. Showed me different types of unit to suit my needs. The storage space is clean and neat with aircon, I will recommend.
Lee Simon
08:44 24 Aug 23
Attended by Wei Xiang at the Boon Keng building. Professional and know his products very well. Recommended to come look for him should you need any storage assistance
ong hsin yi
06:10 22 Jun 23
This place is so accessible and the units are all clean and well managed. Everything from the space to the administration to the service was seamless and well-organised. Special mention of Ms Nuradriana Sanosi’s (Anna) excellent service. We had such a pleasant experience.
Stephanie Fei fei
07:33 20 Jun 23
After arriving Singapore our hotel was small and decided to keep some extra clothing. And gladly we found the address trough web and we was very happy to be assisting by Anna she was very helpful she should us the stronger and give us very good advice that’s was very helpful and her smile was like makes you feel home. The place is very very clean and it’s has cooling systems all the warehousesAs a new visitor in Singapore I will 100% advice the place it’s great service 🤗
Sze Han Ong
03:05 10 Jun 23
Great service from Janelle all the way through, extremely attentive and knowledgeable. Premises are huge and very well maintained. Rates are competitive too.
Kevin Dragon
08:52 01 Jun 23
Janelle was patient and most helpful with my relocation queries. I intended to give up my unit at Boon Keng opting for a smaller unit elsewhere closer to home, but she showed me a climate control unit that could suit my needs, which i eventually confirmed. This option allowed a seamless transfer of my things and less inconvenience. Thanks to her, i have decided to remain at Boon Keng's Extra Space facility.
siti cksiti
06:03 30 May 23
With Ms Jenelle Guo everything went smooth , her service was super excellent. Friendly and kind . Clear explanation.. Great person ❤️❤️
Mars
05:47 08 May 23
We had a really good experience in extra space, thanks so much for Janelle and Anna help, Nice and patient! Much appreciated ! Highly recommend!
Manfred Lim
06:37 21 Apr 23
The staff here are always polite and eager to help - from early enquiries all the way to getting the service set up for my needs. The facilities are clean and well kept, and easy to access and utilize. I went with them after recommendations from friends and family, and here I am doing the same to whoever’s reading. Give them a shot!
Tlm
01:41 21 Apr 23
Janelle Guo provided servicewhich is absolutely on point, guiding me through the rental procedures, showing me the available lockers and rooms and providing consultation which is most valuable to a first time user.
Lynne Yap
07:45 18 Apr 23
It was a very efficient experience in looking for storage space at Extra Space Boon Keng. From the enquiry to all the queries being addressed. The WhatsApp business account was great and Janelle was most helpful and responsive. Thank you!
Abigail Tan
08:05 30 Dec 22
it was our first time getting a storage space. i contacted a few websites but found ExtraSpace to be the most user friendly of all. i got quotes instantly so it was very easy to have a rough idea of the cost.the service staff Agnes followed up with a phone call the next day and then i found the whole service experience so smooth.Mann also helped us as we saw & confirmed the unit before signing. overall had a good experience.
Hazirah Zainal
09:46 07 Oct 22
My husband and I had a pleasant and smooth experience and we were served by Ms Low Wee Teng who gave us a detailed tour and is very calm and welcoming. Thank you for the great service throughout!
Gerald Koh
09:51 31 Aug 22
Anna was extremely helpful and pro active in her service. Very satisfied customer.Thank you
Julian Ng
07:26 26 Aug 22
Cso Mike teo is very friendly and helpful. Explain very clearly on all the t&c etc. Find mike when u drop by
GK 07502
08:56 18 Aug 22
Anna and Mike were very nice and helpful in my selection of unit and render me the excellent service. Thanks very much!
Mengfatt Ho
03:47 18 Jun 22
I have been storing at this facility since 2008. The staff here are extremely helpful and kind. In particular, Mr. Chen Wei Xiang. He has been very patient with all my queries and very helpful in finding a unit for me. Overall, I have a very good experience at this facility.
Terence Goh
05:42 08 Jun 22
Fantastic customer service rendered by the staffs from Boon Keng. They are knowledgeable in their products and are able to answer to all my concern. Clean facilities and many choice sizes of storage area. Near to town city and free parking. Highly recommended
simplyFAI FAI
02:03 10 May 22
I visited Extra Space twice before committing to rent a storage, both occasions was served patiently & politely by Ms Deborah, who showed me few units, really appreciated that! Great service!😃
Aileen Lee
08:46 13 Apr 22
We have just moved in today. The mover team has been very efficient and helpful. The service team at the storage is very responsive and friendly too. The location is strategic and conveniently located near public transport and amnesties. Overall, we are happy to store with Extra Space.
Mr Cevik
08:28 31 Mar 22
Extra Space was introduced by my friends who does wine trading. Convenient to access. I needed urgent storage for my beverage and I got professional help from Agnes, she handled everything very smoothly, all i did was to sign and move, thank you for your help. Rental is as well reasonably priced. Highly recommended!
Yeok Teck Quak
06:23 21 Mar 22
They have a convenient place with ample lots for car. Like that they have different sizes to suit my needs as I balance space and cost.
Tan Yong Jie
13:51 18 Mar 22
I am writing this to compliment Agnes Cheah for such a wonderful and warm service. Agnes was very friendly and helpful towards my inquiries!Well done Agnes! Keep up the good work! :)
A. Valenie
09:55 16 Mar 22
Location: close proximity to MRT BendemeerCenter: Clean, decently maintained and airyStaff: Deborah was wonderful. She was customer friendly and proactive in finding a solution to our payment issue. Explained the fine print with patience and transparency.The staff overall are quite prompt on WA and email inquiries.Minor Con: I somehow felt that the Manager at Boon Keng needs to be more appreciative towards all customers walking in and not be selective in his approach, who to attend.
Cecil Yeo
09:58 15 Mar 22
I decided to move to another unit and the help rendered was seamless. Service was impeccable and prompt. Storage is convenient
Andrew Goh
04:49 08 Mar 22
Experienced excellent service by the counter staff especially Agnes who I came here twice and help to secure a nice wine storage room. L ok be the prompt service and follow up. Easy to store and transport !
Johnson Gan
08:17 03 Mar 22
Agnes and Debra have been very helpful and nice in assisting me in my storage space needs. The explanation provided was clear and the actual storage space is clean and tidy. Thank you.
Jasper Ng
05:03 16 Feb 22
Agnes Cheah have been a great help in assisting me with me in the move in! The units and facilities here are very clean, & they provide trolleys and pallet jacks. Loading bay ramps are in good working condition as well. Highly recommended for a central location self storage space
JM Chin
02:43 26 Jan 22
Very good experience signing up for a space. 5 star service. Facility also was impressive. Thank you to Bryan and Mike for helping us with whole process.
Pauline Pau
12:44 24 Jan 22
I am a long time customer here at extra space boon keng outlet. The staff here are very helpful , friendly, energetic, awesome. The man here are handsome and women is beautiful. Even the security is very responsible. I highly recommend this outlet.I also like to take this opportunity to thank Bryan, Andy, Dedorah, sha for their excellence services.
Nikki Kim
03:19 22 Jan 22
Look for Bryan, he’s been excellent guiding us in our search for a new unit !
Ian Hiscock
05:37 09 Dec 21
Staff are friendly, facilities are good. However, be aware that they have a 14 day notice for termination buried in their contract. I can’t think of any justification for this structure other than to catch people out and make them pay for space they don’t need.
Malcolm Koh
08:20 07 Dec 21
Great service.. proactive, kind, Sincere. Good people. I was waiting for a wine supplier friend and checking the place so walking around while waiting. There were 1 lady in the place and one came out to greet me and welcome me in to wait inside where it was cooler. Not long after, another lady returned and was happily interacting with 2 uncles / customers who were setting up their storage. Both gentlemen seemed charmed with jovial banter. They even offered to bring back food as they were going out while the docs were getting processed. I was a beneficiary of their kind gesture to wait and also just a bystander to their good service. so i wanted to recognise this type of kind hearted and good service people. Kudos. I am considering storing some wine.. and when i do, it will very likely be here.
Kris Karthi
03:37 02 Dec 21
Great service by Deborah. Very patient and thorough with her explanation. Such a pleasure to be served by her.
Ally Koong
05:10 20 Nov 21
Great service by Mann! Very friendly guy who brought us around to help us make the right storage rental choice. Thank you Mann 😁
Clement Ng
05:10 20 Nov 21
Mann Rahmat, assisted us in setting up our first storage space with them and he provided clear and detailed explanations on their products.Really appreciate the effort he put into his work.Cheers
WinterWishin
02:17 20 Nov 21
Mann is very friendly and patient throughout the process of viewing and registration, without coming pushy at all. Love the details and what-if scenarios that he added in. For example, what happens when extensions are needed. Yet to actually use the facility but feels worth it.
Rex “Timothy” Ang
04:11 10 Nov 21
This is my first time using Easy Storage to store my items during the renovation period of my house. I am very pleased with the customer service especially with Mr. Mann Rahmat, who guided me and explained the information in full details.
Ameen Noorul
02:46 23 Oct 21
Mann was very patient and helpful. He understood my needs and suggested suitable storage space. He was very clear and was able to answer my questions with ease. In addition, he was also able to provide alternatives. Glad i was served by Mann. Signed up for a storage space on the spot. Kudos Mann for your awesome work!
Stanley Chew
07:41 21 Oct 21
Here to get a wine storage. Mann Rahmat was very helpful and professional. Highly recommended.
dazzle bar
03:38 09 Oct 21
Mann has been friendly & helpful as well as with clear & easy explanation on terms & conditions in full details…
Ho Wah Lee
03:37 13 Sep 21
Was deciding to take wine storage space on recommendation of my nephew who has wine storage with Extra Space Boon Keng.Was served by Mann and Agnes and both provided excellent service which help me make my mind up fast.Mann was patient in showing me all the various lockers and cellars and both were clear and concise in going through the procedure and documentation.
Y-Hikari by Andrew Yeo
03:24 27 Aug 21
I met one of their customer executives Mann Ratmat. He is very friendly and after understanding my needs, then he will source for the best size and package. Thumb-up and great attitude
Debbie Lim
03:54 07 Aug 21
Great service and reasonably priced. Many thanks to Mann Rahmat for being super helpful, and accommodating to our requests. He is patient, answered all the queries from my dad and even hosted 2 of our visits before we settle on a storage unit.Thanks Mann for going the extra mile! ☺️
Doris Lee
07:21 06 Aug 21
Deborah Valentine is super helpful and patient! Such a fantastic experience. Everything explained clearly and done efficiently. Thank you so much!
Charles Tan
03:27 21 Mar 21
Although I have not used this type of facilities before, I heard quite a lot of good reviews from some friends of friends that staffs like Mann,Andy n Deborah who are friendly and knowledgeable . ExtraEpace is cool idea 💡 to help to unclutter your extra staffs kept @ home to give your 🏠 more spacious and neat at the same time to make your self more Freely . I also heard staffs give fast quotation and easy to understand . Air con storage units available if needed but loaned trolleys are limited and last thing to mention is buggy eStation which is too much of chores very often. Hence I have reconsider this option carefully before making it a decision.
Sachin Gairola
08:28 13 Jun 18
Good place if you are looking for a place to store your extra belong for which you don't have space at you home. Staff is helpful and friendly.
Lennie Lee
23:42 11 Jun 18
Got aircon storage space available. Parking ample up front but limited trolley for loan.
Roland Lawrence
02:58 20 Mar 18
Excellent storage company. 24/7 access to your things. Good prices. Secure access. Its a storage unit so not really much else to say.
Grenyer W
16:24 12 Jan 16
Great spaces to accommodate users of every size/budget. The Tasting Room is a real highlight for wine storage customers.Excellent customer service, helpful staff. By far the best self storage in Singapore.
Google Rating
4.9
Based on 351 reviews
Extra Space IMM
4.9
Hiao Ling Hee
02:48 07 Sep 24
The customer service staff - Dyann, she has been very helpful and friendly. She listens to my needs and shows relevant locker spaces for selection. Overall, it’s a great customer service experience for first time user. Thanks, Dyann!
Clarence Teo
07:49 06 Sep 24
Excellent service, very professional staff. Knowledgeable, experienced and efficient. The whole process was painless!Adam and Dyan took care of us and we were very pleased.
James Lee
03:38 26 Aug 24
Friendly service and relatively hassle free onboarding experience. Storage spaces is clean and conveniently accessible.
Suhailah Sahron
07:22 20 Aug 24
Ms Dyan is very friendly and very detailed in explaining different storage sizes and quotations. Very efficient, fast and smooth transaction.
no name
02:49 30 Jul 24
Just transferred my storage items from the extraspace toh guan outlet as they qere closing down. Fardilah helped me with my paperwork and facilitated the move in. Great service! Am glad to have this space at extraspace IMM!
Alvin Lin XT
03:29 20 May 24
Friendly staff, Accompanied me to the Unit itself. Was knowledgeable and able to clear any doubts I had about the storage and the processes of storage. Overall a positive experience.
Serene Lim
01:50 18 May 24
Served by Dyan and Adam. They were friendly and able to answer my question. The registration process was quick and almost seamless.
Amilah Amin
11:36 07 Apr 24
Met a friendly Ms. NurFardilah Sidik for the 1st time.She listened to my request and assited with my 2nd storage unit upgrades in level 2 @IMM eventhough it was beyond her official working time.She has provided clear & detailedexplanation on 2 available units at which i decided to take the largest unit on the spot.A valuable asset to her company.Keep up the good work, Ms NurFardilah 💝
Kien Lip Lee
04:54 27 Mar 24
Just started rental today, served by Adam Lee. Learning of the T&C and viewing of the rented unit went really smoothly. Adam is a good listener and answers very well to questions raised. I don't have any special needs of the storage, just want a freely accessible store of my home contents during renovation.
JM
03:13 26 Mar 24
Clean and comfortable space, good quality trolleys and step ladders for higher units, easy unloading options and friendly and efficient service!! What more can you ask for
Soriano Jason
02:46 16 Mar 24
Bryan was very helpful. He showed us the storage room, and had given us tips and advise. Recommendable.
Dorris Ngia
02:52 29 Feb 24
Staff Ms Fardilah friendly and welcoming. She is extremely cordial and helpful in assisting me to get the best fit!
Avery Ng
09:16 29 Nov 23
really amazing experience with their senior customer service executive! provide thorough explanation and helps to understand how to maximise the space. provide good recommendations of suitable space size. Good price for the quality of the space and location.
Jo Goh
02:38 04 Nov 23
Jessica has been a great help in assisting us to narrow down to the choice storage unit. Great personality and very patient in clarifying all our enquiries! Highly recommended.
Alicia Ang
07:20 03 Nov 23
Great service. Adam and Jessica are both really friendly and professional. They carefully explained all the terms and fee and patiently showed me the units. Highly recommended and good location for your storage
Grace Koh
05:43 30 Oct 23
Professional and friendly service by Dilah. Assisted in our requests to view multiple units and was patient in explaining the different promotions available. Made a reservation for a unit on the spot. Thank you for the attentive service, much appreciated!
Tae Wu
19:04 20 Oct 23
Though 24hr access, Last time you can access through L2 carpark. You can no longer do so after 10pm. You will have to go through cargo lift that’s pretty near to Burger King located at L1.
Ken Kee
08:48 28 Sep 23
Jessica from Extra Space is helpful, knowledgeable, and provides outstanding service. Employees like Jessica play a vital role in creating exceptional customer experiences, and it's great to know that she is exceeding expectations.
Claudia “Lyna”
03:41 30 Aug 23
This is my second visit, and I must say that I truly appreciate the people here; they are courteous and professional in their work. I definitely recommend getting this storage since I like the area, it's really convenient, and it's open 24/7! Jessica explained to me with my questions and my needs especially the budget that we’re facing, she’s able to handle this situation with ease, thank you for today and hope to see you soon!
Dea Zuppri
10:49 07 Aug 23
Mr. Sri & Ms. NurFardilah work together to get us signed up for a unit in level 2, IMM.They provided clear & detailed excellent service in all-smiles. The process took a while, they went an extra mile beyond their 6pm working time, ensured all documentations are proper.
Meng Wong
05:11 08 Jul 23
Was served by Adam and we had a very pleasant experience when touring the facility. Service was great and he was able to answer our queries promptly. Keep it up!
Jie Hui Neo
03:45 31 May 23
I rarely find myself inspired to leave a review, but the level of service and professionalism at Extra Space Asia, IMM Singapore was just too exemplary to go unnoticed.The facilities themselves are excellent - clean, secure, and well-organised. However, what truly sets this location apart from other storage providers is the incredible staff, particularly Ms Fardilah Sidik.Ms Sidik personifies all that is great about customer service. From the moment we first interacted, her warm, accommodating nature made me feel welcome and valued. Her expertise and knowledge about the storage space were apparent, and she was more than willing to share it, addressing all my queries promptly and accurately.In an age where good service can be hard to come by, Ms Sidik went above and beyond. She made the process seamless and stress-free, and I found her assistance invaluable. I truly felt she was on my side, helping me find the best possible storage solution to fit my needs.I am incredibly impressed with the service level rendered by Ms Fardilah Sidik and the Extra Space Asia team in IMM Singapore. They're more than just a storage facility; they are a team of dedicated professionals committed to excellence.If you're looking for storage solutions, I highly recommend Extra Space Asia, IMM Singapore. Be sure to ask for Ms Sidik. Her customer service is top-notch, and I guarantee she will go out of her way to make your experience as positive as mine.Thank you, Extra Space Asia and Ms Fardilah Sidik, for setting a high bar in customer service. I look forward to continued business with you.Five stars without a doubt!
Dominic Loh
04:35 25 May 23
I was rendered excellent service by Ms Nurfardilah. She patiently explain every details and have courtesy follow-ups to all our extensive clarifications.Even if we missed a point, she will diligently highlight it to us too.
Irwin Tan
08:51 19 May 23
Jessica was very helpful in the process of selecting and advising on a unit, and even took the trouble to meet me at the storage side to direct me to the office. As always, Extra Space lives up to its expectations and name. Highly recommended.
Nelly Wong
04:51 08 May 23
I recently used home storage service at IMM jurong. I was served by Ms Jessica Ang, she was professional and extremely helpful throughout the entire process. I was impressed with how patient and attentive with my specific storage needs, and she made sure that I had everything I needed before leaving. The service was efficient and well-organized, making the whole experience stress-free. I can confidently say that this storage service is the best I have ever used.
Bee Khim Teo
01:48 06 May 23
Good service, thorough and efficient, customer friendly. Jessica is helpful and competent.The storage space is clean and well kept. Pricing is reasonable.
Nurul Rafidah
03:48 29 Apr 23
Easy and fast process. Showed us the storage space to allow us to know whether we require a bigger or smaller space than the size quoted. Overall good service.
KK Work
04:45 08 Apr 23
Had a very comprehensive walkthrough by staff by the name of Sri even though he is just covering one day for imm premises.
Felicia Yong
14:28 27 Dec 22
Jessica is very patient in showing us the different storage units and is responsive. It’s easy comms with her :D
Sholihin Roslan
03:23 19 Nov 22
You will be given a tour of available storage spaces so I’d advise prospective customers to come with a sense of the volume of space that you will need. Multiple options available, a small enough space might actually be sufficient as you can stack your boxes up to a height. Thorough explanation of the clauses (what can be stored, insurance coverage, storage accessibility hours - it will be 24/7 as you will be using your own padlock and they will give you a pin for the entry point). You will be making 2 appointments - the 1st is initial exploration, if you are happy you can place a deposit to secure a more accessible space near the front, after which you will confirm again the terms in your 2nd appointment. Discount given on first month if you’re intending to store for a while (I needed for 6 months). Overall comprehensive service provided by Raul, would recommend to check out if you need short to medium term storage solutions.
Fauzie Roslan
11:01 04 Oct 22
Nurfardilah Sidik explained to me in very detail. Fantastic and helpful employee. Kudos to extra space for having a wonderful person with your company
Rebound Li
03:46 26 Sep 22
The rental process is fast and easy, thanks to Jessica .I was given clear instructions and the tour to view the storage unit is useful.Jessica also gave useful tips on how to pack the boxes. When I made enquiry for an available unit, she was quick to check and follow-up with a quotation.
Jun Wei Lim
05:06 27 Aug 22
1st time customer here : Excellent service by Adam, the questions were answered and fully explained. Facilities were clean and easily assessable too.
Inez Cahyani
03:21 27 Aug 22
Well-maintained clean facilities, great location, and friendly staff easily makes this a very well-run storage space I’d gladly recommend.Delightful and fuss-free customer journey:- Automated quotation sent to email- Proactive follow-up by staff- Pleasant viewing experience, changing the viewing timing was easy as wellShoutout to Jessica for her thoughtfulness in helping us to inform her colleague in the West Coast facility when we were heading over.
Low Yvonne
10:16 16 Aug 22
Very friendly staff (Nurfardilah and Jessica)! Thanks for showing us multiple warehouse so that we can compare and make better choices. Pricing is reasonable and sign up is hassle free. Coffee is good too! 👍🏻
Andrew
04:50 22 Jul 22
The storage lockers are a good size and reasonable price. Location at IMM is very convenient and accessible 24x7. Look for Jessica and Teng who are very professional, customer oriented and friendly.
Krishna Rao
06:50 28 Jun 22
I have made use of Extra Space's self storage unit for almost 3 years now and I must say it has been a smooth and pleasant experience. While the facility at IMM is impeccable, the staff too are responsive and efficient in their interaction. A big thanks to Jessica for the co-operation and assistance she provided when I had to recently complete packing and shipping in a very limited time frame. Will certainly come back to Extra Space should I have the need to in the future.
JONGYH
03:33 11 Jun 22
The staff wee teng was very kind and friendly in guiding me through the whole process and she was very patient in explaining all the details to me. Am very satisfied with her service.
Lim Peiling
04:50 24 May 22
I was provided with excellent customer service. All responses were prompt and professional. The lady I spoke with was very helpful in answering questions as well as helping in finding the best storage location which I requested. Store was neat and clean. IMM location was the best choice I had made.
Chris Tan
03:38 24 May 22
Process was fast and easy. Everything was explained to me in detail. Overall i was satisfied with their services Was served by Wee Teng. Thank you.
Vanessa Eugenia
13:30 20 May 22
It is my first time renting a storage area at Extra Space IMM due to my upcoming house renovation and was attended by Annie. Had a lot of items to store and wasn't sure if all can fit into one and only large space (95 sqft type) they have left. Thankfully for Annie, she gave advice to contact the mover Javier from E-Move for his expertise to check whether if it's possible. Great news from Javier that I can fit all in!Process of renting is very swift and helpful to my needs! Annie brought us to the facility to visualize the space better for the many items I have and clear direction guidance to the facility.Really appreciate the genuine service and patience by Annie, pretty informative too! Especially Javier from E-Move for being quick to my needs!
Umi Kalthum Muhammad
10:06 09 May 22
Wee Teng and Jessica always give their best to serve when I requested things urgently. Advised you for any important matters too - such as space utilisation and contract.Thank you!
Sean Liew
10:21 06 May 22
Fast, quick and easy storage. IMM sales team provides good and adequate information about storage space. Happy with the service!
Punny Jandrajupalli
08:42 28 Apr 22
I’ve spoken to Jessica Ang about the process in extra space she explained brilliantly. The whole process was very smooth. I would recommend extra space for the perfect service .
Chee Young G
02:39 16 Apr 22
The rental process is fast and easy, thanks to Chris. We were given clear instructions and the tour to view the storage unit is useful. Chris also gave useful tips on how to pack the boxes. When we made enquiry for an available unit, Jessica was quick to check and follow-up with a quotation.
CY Goh
02:34 16 Apr 22
The rental process is fast and easy, thanks to Chris. We were given clear instructions and the tour to view the storage unit is useful. Chris also gave useful tips on how to pack the boxes. When we made enquiry for an available unit, she was quick to check and follow-up with a quotation.
Jackson Teo
03:32 04 Apr 22
Was served by Chris, friendly & helpful in showing the options available to me, explaining all the queries I had, and processing the order. Great experience and highly recommended other looking for storage can look for him. :)
Fony Fony
08:49 18 Mar 22
Dropped by their IMM branch and was attended by Adam. He brought us to view the facility and explained everything clearly. Even when we needed to exchange to a bigger unit, he accommodated our request and follow up with everything. Commendable service!
Mazlan Bin mahmood
04:44 12 Mar 22
I have discussed with Bryan. His very frendly person. So I'm so happy. Thank you!
Matthew Ee
08:58 11 Mar 22
Was served by 2 guys, Bryan & Chris. Super helpful in showing the options available to me, explaining all the queries I had, and processing the order.Great service over at the IMM branch.Just a pity they didn't have more storage options because they are fully rented. I guess that serves as testament to them as a storage facility company.
Jackie Montero
03:40 05 Mar 22
Very helpful and professional, recommend anyone to come here look for extra storage to store items you need! Please look for Jessica to get the space and quotations ;)
APCOL MM
03:00 21 Feb 22
Customer service is good. Appreciate the people working here. Especially Bryan Braberry, Customer Service Executive is very cooperating like Adam Lee, who I met earlier in January 2022.They are very cooperative.Thank you for your services.
Syafiqah Jasmi
07:40 07 Feb 22
Great service by Chris Chen @ Extra Space IMM! Goes out of his way to help and assist us in securing our storage. Commendable service & thank you once again!!!
Winnie Ho
04:11 05 Feb 22
Facility is clean, neat, brightly lit and in a convenient location in IMM. The facility’s staff, Chris, attended to us and was friendly and showed us various options that we could consider. We were happy with the service and options provided, and proceeded to sign on at that session itself. Thank you!
Sascha Loves (Scha)
04:22 08 Jan 22
Had a lovely, swift and good experience touring Extra Space IMM with Evangeline. Very profound in her expertise. Opted for premium units as it gives convenience and better storage.
Justin Yu
03:15 05 Jan 22
Quick, easy and located conveniently. Staff was also very polite and helpful in fulfilling my storage space requirements.Would recommend to you their services.
Jace C
05:28 03 Jan 22
Had a great experience viewing the units with no hard selling. Adam Lee showed us the unit and explained the details clearly. I’m very pleased with his service and will highly recommend this place.
Saik Khim Lee
06:58 09 Dec 21
Neverthought that i would need a storage space outside my house until we need to renovate our home.The staffs at Extraspace are very friendly and chatty. We were served by Wee Teng (Toh Guan) and Jessica (IMM). Both explained the pros and cons of their facilities and tried to understand our need. At the end, we chose the IMM facility as it is air-conditioned.
Shalini Mariyappan
08:13 01 Dec 21
Really great customer service! Visiting the storage units and eventually choosing 1 was really seamless and fast as well. Super professional too!
Jeff Yeoh
05:45 09 Nov 21
Very quick and simple transaction. Had the pleasure of liaising with Adam Lee, and was very happy with the transparent and no frills experience. Thank you for the great service.
Nicholas Low
07:10 28 Oct 21
Quick and easy. Didn’t need a big storage so this met my space requirement at an affordable pricing. Polite staff taking time to explain with great patience. Would recommend this to anyone.
TIN CHOI BOON
04:13 12 Oct 21
Jessica Ang has provided excellent service in meeting my requirements for extra storage space. Experienced and efficient! Well Done!
Syahidah Yahya
09:55 08 Oct 21
Great service by Jessica. Patiently explained the toc and showed us various unit. She is an exemplary role model for her colleagues.
Teo Janet
13:04 07 Oct 21
The staff are professional, friendly and helpful.They have provided good service and showed me around. I am very impressed by the cleanliness of the storage room. Thumbs up👍🏻
Hanif Samad
06:48 12 Aug 21
You will be given a tour of available storage spaces so I’d advise prospective customers to come with a sense of the volume of space that you will need. Multiple options available, a small enough space might actually be sufficient as you can stack your boxes up to a height. Thorough explanation of the clauses (what can be stored, insurance coverage, storage accessibility hours - it will be 24/7 as you will be using your own padlock and they will give you a pin for the entry point). You will be making 2 appointments - the 1st is initial exploration, if you are happy you can place a deposit to secure a more accessible space near the front, after which you will confirm again the terms in your 2nd appointment. Discount given on first month if you’re intending to store for a while (I needed for 6 months). Overall comprehensive service provided by Raul, would recommend to check out if you need short to medium term storage solutions.
Jo Anna
07:09 10 Aug 21
I have done quite a fairbit of homework to find a suitable storage facility that is easily accessible and quality service. Extra Space @ IMM has excellent service and is conveniently located with easy access by car and on foot.Both Jessica & Raul have great customer service and were clear and prompt in the follow up. Always service with a smile. Extra space was recommended through word-of-mouth by my colleague, and it sure doesn't disappoint. Good location, great service!
Dr Christopher V
06:37 28 Apr 21
Great location, management, and space - above a shopping center including Giant supermarket. Check in was seamless. Coffee in the Office.Facility Manager Evangeline Teo is very knowledgeable and helpful, and runs an effective organization. Thanks also to Raul Low.
Lionel Yap
10:02 23 Dec 19
Excellent service from staff Zaine who patiently explained the facilities and policies. Place was well kept and maintained.
Noel Koh
06:53 21 Dec 19
Friendly service, professional and most helpful in addressing my storage needs. The personnel manning the service hotline were top notched! I was served by Zaine Ang at IMM who was a most lovely individual. She was patient, helpful and a delight to work with. Kudos to extra space for offering such an exemplary service that rivals even AMEX!
Tan Chengchua
03:00 13 Sep 19
I got a very good service from Miss Reen Abu.She was very helpful and able to assist on my enquiries.
Alvin Lim
00:32 03 Sep 19
Dropped by to pick up some of their storage boxes for use at home in the bomb shelter. Previously bought boxes from them before for my residential move and realised that their boxes are sturdy, even if not 3 ply.The staff there are very friendly and professional. They look smart and professional in their attire.Told them my requirements and then went off to the shops in IMM as they needed time to prepare my order.When I came back, my order was ready and all neatly bundled and tied up. Highly recommended! Look for Reen Abu..extremely efficient.
Ngahling Ng
09:54 01 Aug 19
Very friendly and excellent facility manager, Reen. Provides good and practical advice. Quotation and signing up is fast and simple.
Serene Pang
03:53 22 Jul 19
Facility Manager Kim Meng is very good, he help me from the beginning, getting the right size that I need, view the actual unit, etc. Must go to him if you need Extra Space ?
see meng
05:36 20 Jul 19
Staff friendly and willing to accommodate their time to stay beyond their work time. Thanks
Patrick Pabeda
02:27 13 Jul 19
Friendly staff. Nice and convenient place for extra storage. 24 hours access with pin code.
Google Rating
4.8
Based on 412 reviews
Extra Space Eunos Link (Self-Storage)
4.8
Natashah Nah
09:27 11 Nov 24
Ashley and Glenda were courteous in providing their service. They communicate very clearly and were helpful in their recommendations for me as a customer to make an informed choice. I appreciate the security features here in easy storage.
Vin Mok
08:19 29 Oct 24
I’ve had an excellent experience with this storage facility! The units are clean, secure, and well-maintained, which really gave me peace of mind for storing my items. What truly sets this place apart, though, is the incredible staff—they’re always friendly, helpful, and ready to assist with any questions or concerns. They go above and beyond to make the whole process easy and stress-free. I highly recommend this storage facility to anyone looking for a reliable and welcoming place to store their belongings.
Daniel Chun
06:42 26 Oct 24
Excellent service by Ashley! She is extremely patient with me despite my fault to visit very near to their closing hours. Sincere appreciation for Ashley's exceptional dedication for bringing me up for a quick look at the unit and complete the paperwork for my new storage unit. Apologies for extending your working hours and thanks for the truly remarkable customer service 👍. Good work Ashley!
Marc Lim
03:23 26 Oct 24
I have been using ExtraSpace storage for coming to 10 years now. I have 2 units, one with air-conditioned and the other not. Access is easy and secured. Only problem I had was the Aircon broke down and my leather stuff in the Aircon unit starts to mould. I did not bring this up with them as I doubt they can compensate me. If they do, I will review this again.They increases the price periodically. Now I begin to clear the non Aircon unit and stop renting. Public transport access by bus and taxi. Aside from this all is good.
Jai And Nem
05:16 24 Oct 24
Great experience signing up for extra storage space. Units were very well maintained. All details very well explained by Ashley and she kindly tool us through the various units. She made the process pleasant and easy.
YuChou Chew
08:05 21 Oct 24
Very simple and fuss free process. Glenda attending was very nice and explain everything clearly and not pushy or rush.
Eunice Goh
04:23 21 Oct 24
Super service. Professional n efficient in recommending the right space n showing unit. Clean n airy space. Doris n Ashley were very helpful.
Sindhuja Thiagarajan
03:47 14 Oct 24
Ms. Glenda was very efficient and knowledgeable and helpful in makiing us decide to take up a storage unit at Eunos. She is super fast in her work and great asset for the organisation.
Millicent Chua
06:34 26 Sep 24
Ashley is nice, patient, kind and caring. It has been wonderful being served by her. :) thanks Ashley
Ryna Remy
05:26 15 Sep 24
Requesting Store transfer from IMM to Eunos Link, viewing slot is full on Saturday at Eunos Link but manage to squeeze a slot at 10am by Ashley. And the appointment was assisted by Doris, due to some communication by the Hotline CS. Doris manage to list few of new quotation that fit my requirement and request. I Manage to secure a unit at Eunos Link immediately.Thank you so much for your help and assistance Doris & Ashley.
Munirah Tamim
03:50 07 Sep 24
Doris has been excellent in showing us around and explaining the various storage spaces available. The location is convenient and accessible. Highly recommended.
Drc Finally
08:05 28 Aug 24
Storage space is good for temporary or any small stuff need to store. staff Ashley patiently explained the storage detail…
Rasid Bakar
05:31 23 Jul 24
Had a great experience signing up for a new storage space at Extra Space Eunos. Their customer service officers June and Ashley are very helpful and professional.Extra Space offers competitive pricing too.
Lincoln Koh
04:34 11 Jul 24
Very pleasant experience in the signing up of the unit. Details were very clearly explained and my doubts were clarified. Will engage them if need more services.
Beng
16:06 29 Jun 24
Kudos to Ms. Ashley who was serving me and my wife. She brought us to check out what was available and was patient and polite throughout the session. Thanks!
Edwin Tan
14:53 29 Jun 24
Was at extra storage space in Eunos to look for a storage space for my stuffs. Thanks to Doris for her patience n professionalism in answering my enquiry n showing me some of the storage units. Got a unit from her. Thanks again.
Isaac C
12:55 29 Jun 24
Was served by Derek during my walk in visit. He was detailed in his explanation and very patience answering all my questions. Took a unit from him.Keep up the good work Derek!
Nick Zkit
04:54 29 Jun 24
Best staff goes to Ashley. She was efficient and has served me well. Thank you. Will be back definitely!
Jen Lim
15:10 25 Jun 24
Pleasure experience with Extra Space Eunos Link.Doris has been very patience and helpful 👍🏻Impressed with the experience team they have.
Chris Lee
04:04 08 Jun 24
We were attended by Doris, Derek & Ashley at Extra Space Eunos Link Pte Ltd on our sourcing & booking of a storage facilities. Their explanation is clear & easy to understand. Thank you for the smooth process in our moving transition.
dennelicious
04:58 14 May 24
Came to sign up for storage unit and was served by Ashley from the Eunos branch. She is very patient and readily answer our questions.Non air con Storage space is clean and pretty well ventilated . I find the price pretty reasonable too.
Clarence Tan
03:05 26 Apr 24
Ashley was patient to bring me to view other units prior to what I requested to make decision after viewing other units. Finally decided to take the 1 she recommended as the price not a high diff
Amanda Tan
02:56 19 Mar 24
Pleasant experience with Vincent at the Extra Space Eunos outlet. He made the process straightforward and easy. Facilities are clean and well-kept. Highly recommend. 👍🏻
Biswajit Guha
04:50 15 Mar 24
Doris was amazing in showing me the available storage space and setting up my account! Very efficient and professional! Many thanks for the easy process!
Mathias Carreon
04:16 16 Dec 23
Pleasant experience with Extra Space Eunos link in getting my storage unit. Friendly and highly professional staff (Thank you Doris!) made the process straightforward and easy. Facilities are clean and tidy, they were able to provide the space required at a reasonable price. Would highly recommend 👍
Tiara Robyn
04:46 15 Dec 23
Did a site recce at Extra Space Eunos today and experienced really great service by both Evan and Derek who were very professional. Appreciate the detailed intro and download, and definitely feel more assured about storing our items with them. Would recommend!
Lina麗娜 Wang
08:30 05 Dec 23
This storage staff member is very responsible and friendly, going the extra mile to assist you.I encountered some errors with an international shipment, causing part of the goods to be temporarily held, requiring retrieval from the shipping company. However, being overseas, I couldn't immediately return to Singapore. Given the large quantity of items, the far distance from the city center, and uncertain timing, it wasn't convenient to trouble friends either.Therefore, I contacted the person in charge, Mr. Derek, who was very enthusiastic in helping. He first secured a unit for me, then proceeded with remote video verification and signing the e-contract. On the move-in day, he assisted in supervising and directing the relocation, bought a locker for me, set up the password, and got everything done.Throughout this period, I was entirely overseas. Derek's integrity and responsibility made this whole process possible. I trust and am very grateful to him.This storage facility is located near Changi Airport in Singapore and features a specialized design for storing items like red wine, perfume, souvenirs, figurines, and more. As is well-known, rental prices in Singapore are quite high. If you have a large collection of items and don't want to clutter your home, having such a storage option is an excellent choice.
Joon Li
09:03 01 Dec 23
Friendly, patient and efficient service staff. Great service attitude. Derek worked passed his usual office working hours to show us the different units. The sign-up process with Ashley was seamless and the contract was explained clearly. Great experience with Extra Space Eunos Link.
Gaik Ni Esther Lim
06:35 20 Nov 23
I do not recommend this place. No AC and it is very hot and humid. I stored my furniture there for 1 month plus and it ended up not as pleasant experience to me. I should have be more careful when choosing the storage and considering the type of furniture I have. I should have pay higher price for other storage hubs.
Muhammad Nazri
05:15 31 Oct 23
The staff, Miss Ashley Koh is very friendly & polite when showing me around the storage site and also explaining the details of my agreement. Extremely satisfied with the service given. ^_^
Arnold Tse
04:48 31 Oct 23
Ms. Doris is a very friendly, patient, and yet professional staff who has introduced and brief all the necessary info to me. I am pleased and close the deal immediately... and will recommend to my friends as well. It leads to a total customer satisfaction. Good job! Keep it up!
Kelvin Tan You Kai
01:41 09 Sep 23
Staff were meticulous and helpful. The facility that is well maintained with the necessity system (i.e. Security and Fire Fighting). Highly recommended if you're looking for a storage space to rent.
Alwin Oh
03:22 04 Sep 23
Well served by Ashley. Excellent and professional communication skills I must say. Took me through the entire session in a very detailed and easy to understand manner. So glad I came here. Definitely recommending to any first timer like me or regulars whos looking for a quality storage space accompanied by a professional team. Thanks again Ashley !
Jasterfer Kellen
02:42 26 Aug 23
Very excellent service by Alice. Detailed explanation and information as well as a tour of the storage. Definitely recommending to anyone who wants to get a storage unit here. Decent pricing and good quality.
xoNRox
08:57 07 Aug 23
Pleasant and efficient service by Alice. Took up 2 storage units here with ease. Explanation was clear , transaction and booking was quick too. Thank u! Will recommend to anyone looking fr storage space.
Ra'd Raz
06:09 26 Jul 23
Good experience with Ashley . She explained to us the details of the renting the storage space. She is patient as she gave us some time to discuss and decide which package that suits our needs.
Tang Wee Kiat
02:15 19 Jul 23
Fast and no fuss service by Alice at Eunos Link Branch. Showed us the unit and explained all the details. Experienced and fast service. Good job
Angela Yeo
02:42 19 Jun 23
We made enquiries which were handled with efficiency. Great followup on pending matters like extra space availability. Customer Service officer, Alice Chin, attended to all our needs with great attention and clarity. Welldone. We feel at ease. Keep up with the good job Alice.
Suhyee Chow
09:36 26 May 23
Alice is super helpful and friendly, showing me around the storage place (which are very well maintained and clean). She is also very detailed in explaining the contract and make sure I understand all the clauses well. Will definitely recommend their service to friends and family members who need storage! 👍🏻👍🏻👍🏻
Ariel Tan
05:34 17 May 23
Ashley was very helpful during our walk-in enquiry. She answered all our questions professionally and cleared all our doubts. She walked us through the entire process meticulously so we are clear on everything. Very thankful to have been served by her!
Siti Maryam Abdul Rahman
04:34 12 Apr 23
Annie Lee was very helpful in showing the unit and the alternatives that we have, the transaction and process made was smooth, she always engage us in a conversation and made us feel comfortable, signed my 1st 6 months with Extra space! Thank you for being prompt and helpful Annie!
Karthik Ramanujam
03:25 08 Apr 23
wonderful service by Mr. Fadhly. He got a very impressive personality, very customer obsessed attitude. The way he explained things to me and toured the unit, I already decided to be a customer at this outlet. Definitely a highly recommended place and i am very sure this is the most affordable one too… A big thanks to Mr. Fadhly.
Azian Ziana
05:13 22 Mar 23
We had a pleasant experience and interaction with Alice Chin. She was very patient with us as we wanted to see a few unit sizes. She was also very clear and concise with her explanations and the cost breakdown, insurance, and assorted paperwork needed. The facilities are clean and suites our needs. Price is the most competitive compared to other storage facilities.
Nadzirah Rahmat
05:55 04 Jan 23
Sri, the customer service exec has been very helpful from the start till we sign the contract. He is very knowledgable and answers all to our queries. Very polite and friendly to begin with. It is such a pleasure to have him settling our needs. If there were a 10 stars options, we would definitely have given him that.
Charles Tan
04:52 23 Dec 22
Mr. Sritheren Narayanasamy of Extra Space patiently helped me find a good storage solution. Customer service excellence at its finest!👍Sri will make you feel at ease with his great personality and gentle approach that shows genuine care and concern for the customer. He will also arm you with good in-depth knowledge of the place with professional and personal advice to help you make the best storage decisions ever. I am lucky to have met Sri and am a very happy & satisfied customer with this smooth & amazing storage solution experience!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️👍👍👍👍👍👍👍👍
dina soh
02:46 29 Nov 22
My experience with extra space was wonderful. I got the documentations done in a very efficient manner. Terms n clauses explained clearly. Reasonable waiting time.Staffs especially good n concern with consumer like me who r the 1st time using storage space. The place also easily accessible.
Eric Wong
11:26 06 Nov 22
Visited on 29 Oct 2022, and was served by Doris. I moved in my stuff today and was happy with the service rendered by extra space. Especially the ease of access to my things and also the affordable pricing given for the storage. Thanks again for your help.
Eric Wong
04:17 29 Oct 22
Visited on 29 Oct 2022, and was served by Doris. I moved in my stuff today and was happy with the service rendered by extra space. Especially the ease of access to my things and also the affordable pricing given for the storage. Thanks again for your help.
Kenneth Chew
09:36 19 Oct 22
Was served by Annie and Doris, they understood my requirements clearly and proposed a solution that fit my requirements. My experience from start to end was seamless. Would always recommend others to use their services.
juxrebel
01:59 05 Oct 22
We chose Extra Space Eunos because of its proximity to our premise. We were also attracted by their promotion hence we made an appointment to head down for a site visit. We were assisted by Alice, a very patience and understanding lady. She will generate quotations for available units (at that point of viewing) and our shortlisted ones for our considerations. Did not hard sell at all.When we went back to sign the contract, she was nice enough to allow us to push back our commencement date.The storage is a good size that we need, we can even upgrade or downgrade at no penalty. Security to get to your storage unit is well designed. The common areas are well lit as well as the toilets in case we want to come in the middle of the night.
Gladys Lin
04:45 24 Sep 22
Service is excellent, Alice was very accommodating to our questions. Clean facility , friendly staff. Great prices and detailed explanations on all aspects. Highly recommend.
Desmond Zhang
03:13 02 Sep 22
Alice has been a great help at the service centre! Great service and extremely helpful in resolving issues! - Enous link extra space
Jo Lee
08:29 30 Aug 22
I am a returning customer after using their storage facility a couple of times. The level of service has always been good and Derek tan goes the extra mile to make sure everything is in good order. Thumbs up! Keep it up! Strongly recommended
Marcos Salgado
03:50 19 Aug 22
Alice Chin is very professional and helpful. She spent time answering all my questions. Great experience!
Tan Suter
03:33 16 Aug 22
Alice Chin superb service skills and nice personality did a good job from start to end....signed up for 1yr wheew
Krystyna
03:37 08 Aug 22
I had a wonderful experience with Alice Chin today. She’s highly knowledgeable, patience and gives good advice based on my needs. She’s a great asset to the company. Keep up the good work, Alice.
Shaik Dawood
09:20 05 Aug 22
Very good experience, the facilty manager Doris was very professional and helpful in guiding us to the right storage space we need… two thumbs for extra space stuff👍🏽👍🏽
Andrew Toh
10:20 20 Jul 22
Very impressed by Derek's professionalism with the whole registration process. Extremely friendly and customer oriented...thanks for helping me out today!
Norvin Phua
09:15 06 Jul 22
Was serve by 1 counter staff by the name of Irene, was very helpful and knowledgeable towards their products..5 star service.
Maisarah Abu Samah
11:54 26 Jun 22
The staff are helpful when registering for a storage room. You can look see the facilities. Also you can pay online for your storage fees
Jack Harold
08:31 22 Jun 22
Came in for the 11 sq. ft locker but was provided with an alternative to the 12.21 sq. ft. Pleasant, heartfelt & warm experience; an absolute pleasure to be served by Ms Deborah Valentine. She’s an asset to the company & I wish her the very best in her future endeavours.
Alan Nordean
09:56 17 Jun 22
Derek was welcoming & thorough in my signup wif ES.Hafizah was polite & patient in my store space survey e day before.Thank u, guys...Appreciate yr excellent svc to me.
fylim 77
04:30 20 May 22
Great service provided by Derek, fuss free process in giving notice to vacate my unit in Eunos Link. Thank you!
Mukesh Muni Mehar
09:51 12 May 22
Great customer service and very clear explanations at each step of the process of securing a storage facility. Was served by Derek who is very polished and a professional. Good experience!
ILSLF
08:56 11 May 22
Excellent customer service by Derek at Eunos Link. Very obliging & volunteered to show me different units for me to make an informed decision. Along the way, he gave me an informative & extensive tour of their operations & insight into their svcs. I couldn't decide between 2 sizes & requested a 2nd viewing, he was happy to show me the units. Consummate professional.
David Chia
07:56 10 May 22
Derek tan has been very patient and eager to listen the needs of customer. Very good customer service experience with him. Highly recommended
Michael Lou
08:29 30 Mar 22
Worked with Alice to arrange and secure a storage unit. Great experience and everything was quick and fast and was able to work with our tight move-in timeline.
nadya caspian
08:48 21 Mar 22
Had our storage orientation today by Derek .Pleasant on the eyes , quick to get details and absolute best professional service . thorough calculation and comparison of size timeliness and choices of the diff types of facilities.felt like we were doing a vip tour of the place.
Dawn Ng
02:28 17 Feb 22
Very pleasant experience. Alice has been very helpful & patience when answering our questions.
HO JIAN FENG _
06:50 16 Feb 22
Alice has excellence service, and knows her job very well. 5 star no doubt :)
Yeo Vincent
02:31 16 Feb 22
Hi Alice. Thank you very much for the good customer service for me to book a unit. Great work done!
Thaw Thaw Zin Soe
04:11 12 Feb 22
I was serve by a wonderful customer service officer Name Alice. As she patiently wait and let us view the unit. I would recommend if anyone who would want to rent a locker you can give a call and she will explain & suggest you very detail. This is my 2nd unit that I rent from them.
Susila Johnston
08:49 11 Feb 22
Fast response and efficient service! Both Sera and Hafiza managed my queries like the true professionals they are! Highly recommend!
Mustaqim Zulkifilee
02:02 11 Feb 22
Good customer service by Hafizah as she explained patiently to us and also gave us time to consider the options that was given to us. 👍🏽👍🏽
Gemofairy Eternity
07:22 30 Dec 21
Fast and smooth transaction. Details provided are clear and easy to understand. Thank you Alice!
SiewHua Lee
03:57 20 Nov 21
Superb advice & service from Kai Li & Hafizah, who are experienced and gracious. Hafizah showed me the options when I visited the facilities. Then Kai Li registered me another day & she went the extra mile in many ways, eg, making sure that the boxes I purchased were suitable and that they could fit into my car. They both made the sometimes stressful processes of securing storage & moving less intimidating. The storage facilities are pleasant & functional. Thank you!
Illustrations
04:30 05 Nov 21
I was serve by a wonderful customer service officer Name Alice. She is very patience to all customer.👍👍👍
M Hakim
08:33 11 Oct 21
I was serve by a wonderful customer service officer Name Alice. As she patiently explain and let me view the locker room until we found the perfect fit which i need. I would recommend if anyone who would want to rent a locker you can come down and see what promotions they have
Ivan Sim
05:17 07 Oct 21
Very pleasant and efficient service from Ms Alice Chin. Will recommend her to all future customer.Excellent Customer service.
Manbir Singh
08:53 27 Sep 21
Such a seamless, organized and stress free experience. Special thanks to Alice Chin for her excellent service. She makes the process and contract extremely easy to understand. I recommend this Alice and Extra Space in Eunos Link, Singapore.
Michael Wei
02:07 18 Sep 21
Very good explanation and signup experience.Alice Chin was helpful, patient and showed us the different options.
Ee Ling Lau
08:42 17 Sep 21
Extra Space 's fees is true as it is advertised. Custom Service personnel Alice is patient in showing me the available lockers and friendly. She has also explained the terms and conditions in a clear and easy to understand manner.
Enquiry Living Nuances
11:01 16 Aug 21
Like that the place is clean, and well maintained. Friendly and helpful service by Alice. Thank you for helping to find the right space.Dora
Leong Kenny
01:49 13 Jan 18
Along Eunos link opposite COMFORTDELGRO DRIVING CENTER. Nearest MRT station is DTL UBI station.
Roy Lim
09:46 06 Nov 17
Accessible & convenient. A little dark at some spots. Would be good to have trolleys available for loan for moving goods.
Google Rating
4.8
Based on 164 reviews
Extra Space
4.8
Sean Lee
03:48 02 Nov 24
I visited the place twice before signing and was assisted by Jenny and Sri. Both were very helpful and thorough in explaining the process.Storage facility is clean and well-maintained too.
Wendy
13:35 03 Oct 24
We had a great experience working with Extra Space thanks to Sri. The moving process can be stressful and Sri has helped us to find suitable storage solutions. He is very clear and professional. He is also patient and showed us a variety of units and even checked if we are moving in well. Thanks Sri!
Lavinia Lim
03:04 24 Sep 24
I was assisted by sri at the marymount branch, he is very knowledgeable and clear. Happy to have his help. Nice facility at Marymount too, very clean and neat
c chey
04:09 16 May 24
I visited Extra Space Marymount and was served by Sritheren and Jenny Ser. Both were extremely helpful and polite, friendly and knowledgeable. Jenny showed me around and explained the amenities, the type of storage and helped me with my needs. She was thorough in her explanations, explained clearly what are my options and made it very easy for me to make a decision. I took up a unit immediately! Thank you very much Jenny and Sri!
Hwee Yng Yeo
02:15 11 Mar 24
Ms Zafirah is very helpful and professional. She gave practical advice and did not oversell. Thanks so much🙏👍
germ
03:33 07 Mar 24
The customer service was great. They are helpful with clear instructions. Highly recommended
Maggie Wong
03:31 22 Jan 24
very helpful and informative in her knowledge of work and can better advise us on what to purchase
Gerie Tan
01:51 22 Jan 24
Zafirah has been fantastic in handling my request for a unit at Marymount! It’s my second unit at this property 😁. Thanks!!
J Z
10:09 12 Jan 24
Clean and bright facility. Was serviced by Sri who patiently took the time to explain how the process works and also gave me a viewing of the space to let me confirm that it fits my needs. Great experience
kelvinho91
07:33 06 Dec 23
Zafirah made it easy n quick to rent a space. Explained everything clearly. Very good!
Sunil Kumar
09:33 01 Dec 23
Zafirah Noor was very helpful. After my initial enquiry, they were very proactive in follow-up. Excellent service and customer experience.
reginadexter
02:36 20 Oct 23
Zafirah was very friendly and responsive via WhatsApp even before my sign up. Was very detailed with explanations so I didn’t have much to worry about. There are many options to choose from and she was helpful with finding me a cost effective but pocket friendlier option ☺️
Danny Wei Yang Tan
03:58 14 Oct 23
Great experience and responsive support from Zafirah and Jenny throughout my move. Would highly recommend anyone to store with them.
Pecan Cookie
01:48 04 Oct 23
Very efficient, easy to arrange for appointment, booking etc. Staff is professional, knowledgeable and friendly. Wonderfully painless process.
Basirun Mansor
05:05 28 Sep 23
Great service from Jenny. Fast, direct and efficient. Price wise reasonable. :)
winnie Lim
06:14 19 Sep 23
Hi, I would like to express my gratitude to Jenny Ser, Zarfirah Noor, and Glenda Seow. They were very helpful in showing me potential rental locations and providing me with options. Thank you, Jenny Ser, Zarfirah Noor, and Glenda Seow.
Li Er Chang
06:27 13 Sep 23
Zafirah is most friendly and helpful and perfect product knowledge. We appreciate the excellent service. Thank you!
Jill-Marie Thomas
04:13 20 Jul 23
Glenda was very helpful and patient in helping and guiding us. This made the whole experience great! Highly recommend.
Wen K
05:07 07 Jun 23
Excellent and professional service provided by Glenda at Marymount location. She shown me multiple available options and explained attentively.
Malavika Unnikrishnan
03:52 31 May 23
Very friendly staff who walk you through everything. The facility was well maintained, secured and very convenient.I was assisted by Glenda both in WhatsApp and in person.Lovely service, would recommend!
Yufeng Xie
02:20 30 May 23
Very clear and detailed information provided. Signing up was fast and easy.
N C
04:12 08 May 23
Zafirah was fast and efficient! Answered all my questions promptly and was knowledgeable.
Tan Chee Tong
02:53 17 Apr 23
Service good, fast email responses, when showing the spaces they will explain very clearly and professionally. Sign up is fast and easy too. Hassle-feee
KSM PBF
08:18 29 Mar 23
Excellent and professional service provided by Glenda at Marymount location . She was warm , Assuring and smiling 🙂. So was Zafirah, her colleague was equally efficient and supportive . Kudos . Keep it up:) Well dons .
Sudha Nair
01:07 27 Feb 23
Jenny and Zafirah were wonderful so calm and professional at a moment when I was panicking and needed help. Henry especially was so kind and helped me sort out my issues almost immediately Thank you both . Wonderful service and wonderful people
Soh May Loh
02:12 25 Feb 23
Very helpful, friendly, professional and efficient. Value add in offering alternative solution and advice
Delia Tay
01:57 19 Jan 23
What excellent customer service from Jenny and her team here at Extra Space Marymount! Everything was so smooth and Jenny ensured that they did all the paperwork before I confirmed the sign up. She was very professional and patient. Other than explaining in details and showing me the rooms available, she was able to advise me and propose a solution based on my needs as a new customer. I'm so impressed with the team here. The security officers are also warm and friendly, especially Florence. They really exemplify the gold standards of customer service! Highly recommend!
Arry Soegiarto Latief
06:59 09 Nov 22
The reason we are interested in extra space Marymount as it's closed by to our home n the customer officer giving a quick trip to visit the storage space in AC environment, she gives a very clear explanation n possible option to consider. Very nice location n clean also multiple security access to get in.
Karen Chung
08:43 25 Oct 22
Great service at Extraspace Marymount , first time renting a storage unit. All the necessary details and terms were clearly explained . Clean storage too .
Eng Guan Ong
02:09 13 Oct 22
Thank you for the Excellent service at Marymount Extra Space from the moment I made enquiry to moving in . I am a repeat customer and would be most happy to recommend all my friends to use the service .
Charles tan
08:48 01 Sep 22
Awesome customer service from Irene , explained the whole procedure clearly .
Liu Yang
03:58 16 Aug 22
First time renting a storage space and Irene was very informative and helpful with showing us the spaces and attending to our specific needs. Their app system is efficient and storage space is accessible and convenient 666
James Soh
05:19 15 Jun 22
Deborah was very helpful in meeting my demanding requirements. In the end she had to have late lunch in order to help me. Thumbs up.
Cornelius Vianney
02:57 15 Jun 22
Really helpful staff, Zafirah & Deborah. Place is clean and well lit. Thanks for your assistance.
Terence Lee
07:09 30 May 22
Facilities are clean and well-maintained and sign-up was seamless and efficient. Happy with our experience here.
Samuel Wee
06:45 25 Apr 22
Andy was extremely helpful and patient when assisting to address my needs and queries. An exemplary ambassador of Extra Space. Very happy to extend my contract with Extra Space Marymount.
Elda Loh
02:39 06 Apr 22
Marymount team - Andy!thanks for the very hospitable service and help rendered! definitely will recommend!
mohans88
02:20 02 Apr 22
Very reliable and professional staff. The airconditioned storage units are worth the price. Andy is very pleasant to deal with. I would highly recommend Extra Space for anyone looking to get storage space.
Edward Choy
04:40 29 Mar 22
MMR Team was very helpful in showing me around the premises and provided on the slot quotation
altanex
03:12 28 Mar 22
credits to MMR team, especially Andy. I've been a customer for the past year and recently expanded. very good service!
Aqua Water
04:31 12 May 21
We were well supported by Adam and Andy at Extra Space Marymount. They facilitated a tour to help us decide which unit is suitable for our needs. The set up and administrative process was also smooth and accommodating.
D Tan
05:28 06 May 21
Adam, Jaimie and Andy were very courteous and followed up on my initial inquiry. Space has free parking and is accessible 24/7. The storage area looks well-maintained and clean.
Pein NG
05:30 23 Apr 21
Adam, Andy and Jaimie have provided great service. They were very clear and polite when explaining services etc.
Christine Sin
08:45 16 Oct 19
First time user. Smooth and hassle free transaction. Friendly and helpful staff . They always have a smile for you especially Jenny and Andy. Even the security uncle does his job with a smile. The storage is kept clean throughout.
SISKA MARCELIA LIM
09:52 02 Sep 19
Andy has been very patient in explaining to me regardless any of my queries.
Sander Veraar
14:32 11 Jun 18
Flexible, friendly staff, been renting here for years. Moved between bigger and smaller units without issue.
Seow Yi Zhe
13:21 28 Jun 17
Effective space for storage albeit rather pricey. 24 hour access and a lot of safety
Google Rating
4.9
Based on 290 reviews
Extra Space Kallang Way (Self-Storage)
4.9
Hin Cheong Foong
03:02 09 Dec 24
Excellent service from Bryan and his colleague. Bryan patiently showed me the different unit sizes available and guided me every step of the way in the rental process. I made a special request for the activation of the code and Bryan went out of his way to assist.The storage facilities are well maintained. One thing to improve is to provide more trolleys. There are only 3 trolleys available. During times when moving companies move a lot of stuff for their clients into and out of the storage, they used all the 3 trolleys. Leaving no trolley for others.All in, very good experience at Extra Space Kallang !
Jane
06:34 21 Nov 24
Very pleasant experience! Jessica helped me book an aircon storage space that was just right. She was great :) Trolleys are available if you need help moving your stuff and 24/7 access makes life that much easier. So far so good
Terence Chong
07:19 25 Oct 24
Swift & smooth process to register and got the unit ready to store within an hour. Helpful & patiently sales person to explain the details to me.
lin hanqing
05:09 28 Sep 24
Great Service !!!From Brian at Kallang WayHe went beyond common serviceWaited for us and worked overtimeTo complete all documentationsAppreciate and Happy with Brian atExtra Space Self StorageKallang Way OutletThank you very much
Peng Hui Ng
04:38 21 Sep 24
Very please with the whole experience of booking a storage - Straight forward and hassle free . Especially with the assistance of Facility Manager Evangeline Teo who is helpful, patient and sensible with recommendations. I would recommend Extra Space Kallang Way !
Edmund L
09:47 14 Aug 24
Evangeline provided an excellent and professional service. She is very patient and passionate in explaining all the details and terms to me and walk me through the hassle free process! Kudos to her
Lidia Maliki
05:09 12 Jun 24
Vincent was very helpful in showing us the units before we made our decision. He was also efficient in processing our booking and payment.
Herry
07:17 06 Jun 24
Super helpful and accommodating staff, especially Evangeline and Vincent. Storage facility is clean and secure. Would recommend if you need to store any of your belongings.
Brandon Wong
09:22 03 May 24
Signed up with Extra storage today, after exploring with various self access store hub. The customer service gentlemen Vincent Voo was patient and clear in explaining the terms. Very good experience so far. Hopefully will be good happy storing with them
Alvin Lee
04:30 03 May 24
The staff here is knowledgeable and very helpful. Is really good working with them. The facility is good and quiet, so it gives us a lot of privacy.
Devanshi Gupta
07:10 28 Feb 24
Affordable self-service storage unit. Really helpful staff especially Evangeline Teo who patiently walked us through the whole process. Recommend place for good promotions and easy storage
Ian Chai
04:20 20 Feb 24
Evangeline was super helpful and very professional! Highly recommend the space for ease of use, clear terms, and clean/ventilated environment.
Koh Emily
03:59 09 Feb 24
I had the pleasure of experiencing exceptional customer service from Extra space at Kallang way. Their representative Ameline was prompt, courteous, and incredibly helpful. She went to address my concerns and ensure that I was completely satisfied with the resolution. Their professionalism and dedication to customer satisfaction. I would highly recommend Ameline to anyone in need of service.
HK Lim
15:18 18 Jan 24
From our very first contact and until my wife and I finally signed up with ExtraSpace @Kallang today, Bryan was always very warm, friendly and attentive. His patience in handling our questions really won us over.
Shoeib Reza Choudhury
04:20 04 Jan 24
Bryan and Ameline has been wonderful in helping me identify the right size for my needs and giving me a full tour. Also appreciate the nice clean facility.
Don Sha
05:35 29 Dec 23
Our last minute visit and greeted by Evangeline Teo and she was very friendly and accommodating. All our questions were well answered by her without doubt ! We signed up on the spot! Well done Evangeline!!! Thumbs up! 👍
Vincent Ng
01:29 13 Dec 23
Bryan Braberry was very patience and helpful with my enquires. Administratives work was fast and fuss free Thanxs for the services render.
Shen Baiyue
08:44 29 Nov 23
Evangeline Teo, the Facility Manager, is thorough in assisting me to rent a storage space. She patiently explained to me the various promotions and cost and showed me the different storage space sizes for me to make an informed decision. Excellent service. Thanks Evangeline!
Jianmei He
03:56 16 Sep 23
Evangeline’s professionalism and efficiency has made the process to secure a storage unit a smooth and easy one. She is knowledgeable and has been very helpful in answering my queries. In fact this is the second time Evangeline has helped me and both experiences have been great. Thank you!
Tattvavit dāsa
11:05 14 Sep 23
Very professional, went out of their way and stayed back 1 hour just to solve my issue with payment. They really go out of the way to help. They explain things clearly, make sure you understand everything. Very transparent and upfront. That helps build trust. Super highly recommend.
Haryati Hassan
02:07 05 Sep 23
Ameline was very patient and knowledgeable in answering to my queries. The space is clean, well-maintained and well-ventilated. I had no qualms to make a decision immediately. Thanks for your time Ameline.
Lydia Ho
03:41 02 Sep 23
Smooth and easy transaction. Bryan helped us with showing the storage unit, directions to the cargo lift and all clear explanations. Friendly and great customer service.
poya rasekhi
01:30 28 Aug 23
Very professional service and responsive. Units look good and new and aircon units are at a decent temperature. Bryan and Ameline are proactive to any requests made.
Jasmine Sng
01:54 03 Aug 23
I would like to thanks Ameline for her friendly and great service. I have visited Extra Space Kallang Way. They do not have the size I wanted available. Ameline was very kind to keep me notified timely the ideal size i wanted. On my 2nd visit Bryan is very warmth and friendly and help me to process my deposit. Thank you Extra space kallang way for the great service.
JT
03:46 27 Jul 23
Really good storage facility, very convenient as it’s only 1-2mins after exit from PIE Kallang Way. Customer service is top-notch, kudos to Bryan Barberry who serviced our rental engagement; patient and cheerful! There’s aircon and non-aircon options with easy access loading bays. I use their e-Move service as well, price is super reasonable, also great service, not like thise who try to get you to pay extra trips. Great one-stop shop for good price!
Therese Elizabeth Pereira
08:07 04 Jul 23
A clean and secure environment with very helpful staff. Bryan made the process all the more easier. High recommend this storage facility.
Derrick Teo
02:45 30 Jun 23
Great prompt smooth and attentive service all the way from initial reaching out to going through the options and confirming the rental. Thanks very much to Ameline and Evangeline, plus the call centre staff, for assisting.
QW C
08:46 23 Jun 23
I would like to thanks Ameline for her extreme patience and great service. I have visited Extra Space Kallang Way twice without being able to decide the size nor did I put down any deposit and only done so on the 3rd visit. Despite this, Ameline was very patience without being pushy for me to decide on the spot. On my 3rd visit Bryan is very warmth and friendly and help me to process my deposit. Thank you Extra space kallang way for the great service.
Muhammad Jumadi Jamaludin
04:59 14 Jun 23
Restoring my stuff here again due to office renovation. This time round the service has been good with clear explanation. Bryan Braberry was very good in explaining and showing me the available space they are left with. Very service oriented.
BL Bengani
04:16 08 Jun 23
Very good staff - Bryan and Ameline - were very helpful and walked us through the storage options and facilities. We decided to go with extra space thanks to them!
Jackson Tang
09:29 19 May 23
Ameline Tan has been very patient with my enquiry and assisted me to ensure a fast and smooth sign up procedure. Place is clean and tidy, will recommend!
Ting Alyssa
05:54 16 May 23
We experienced a warm reception from Ms Evangeline Teo and after her very meticulous explanation, we managed to find a unit suited to our needs. We want to thank Ms Teo for her patience.We would also like to extend our thanks to Ms Ameline Tan for her help with the paperwork. It was a smooth and easy experience and we would recommend this location to anyone who wishes to save time and money.
Amit Palekar
05:47 08 May 23
Hassle free experience. Evangeline was thorough in her explanation and the entire process was a breeze. Showed me options and facilities available. Great person to deal with.
joo hong tan
04:43 06 May 23
The facility is well maintained and has many different options for different storage needs. Evangeline was very helpful and friendly in showing me the facility. Great service!
Jennifer Teh
08:33 03 May 23
Evangeline (Storage) was clear and good in explaining the storage space to me. Javier (eMover) was helpful as he came down personal to access my items and how much storage unit I required and they do help me save my pocket money. Thank you!
Dhan Arevalo
07:29 08 Mar 23
Thank you to Bryan Braberry for being so nice and accomodating. He explained everything very well and touch base all the terms and conditions of the contract. Superb customer experience from ExtraSpace Kallang!
Mark Andrew (Scriptmonkey)
09:09 20 Jan 23
Great service from Ameline Tan. Shown the unit and completed paperwork all east. Great service so recommended.
Dolly Chung
08:43 29 Dec 22
Great service by Bryan BraBerry — super clear in explaining the terms, move in process and showing us the available units. Answered all our questions clearly and patiently. Very friendly. We signed up on the spot.
Angela Peh
06:44 21 Dec 22
Fast responsive team. Emails are responded swiftly. Thanks to Bryan for his follow up to secure a new unit within a week.
Archie Teo
09:25 06 Dec 22
Writing review now as I am waiting to collect my second unit at extra space! Very efficient staff and reasonable charges for storage. Thanks Evangeline Teo for your excellent service!
Darren Pereira
07:15 29 Nov 22
The customer service staff , Ameline was very professional. She orientated us on most of the different storage space and quite proficient when answering questions. She took the time to answer all queries as well as helping to find out rates of other units we were considering
Eiji Zhuhai
10:08 08 Sep 22
I am very happy with using Extra Space Kallang Way. All staff are kind and their response is fast. The storage area is clean, especially the recent renovated area. Evangeline helped a lot on site to choose unit and signing up contract.
Paul Lee
06:17 05 Sep 22
Evangeline and Bryan has been very helpful providing all storage information. Very professional and helpful! Highly recommended!
CW K
09:16 26 Aug 22
Very pleasant experience with Kallang Way office, especially staff Bryan. His explaination is clear and helpful. He is patient and follow up is good since my first write in via email till signing my confirmation.
Rivers T
02:30 24 Aug 22
I had signed up for 6months in July and into my second month of use. The facility is very clean, efficient and the price is good too as we had compared with many other places. Most importantly, Evangeline has been very helpful and a delight to work with. I am a very satisfied customer so far. Thank you and a deserving 5 stars from me !!Tian
Mr. Emil Ant.
04:21 18 Aug 22
Signing up to a 71ft climate climate storage space, Bryan is now signing me up. Very good service, good personality and fantastic attitude. The others are nice too, Angeline and Anjuli. Hope the fantastic service continues on, and if all goes well, may renew after the first order. Thanks guys!
Michelle Hatton
09:37 08 Aug 22
The team at Extra Space have been amazing to deal with. So efficient and always responsive to my many emails. Evangeline has been brillant and nothing was ever a problem, especially when I am not in Singapore. Thanks so much Extra Space !
Hong Hui
02:31 14 Jul 22
Experience here is good. Everything is fast and the staffs are also very responsive. Shout out to Bryan and Sebastian for the great help!
Adam Choong
09:22 07 Jul 22
Siew lee and the Kallang team assisted me in renting 2 units. they were professional and efficient. Got a free 2 months when I paid for 6 months upfront. Highly recommend.
Geeta Mundhra
09:36 27 Jun 22
Evengaline is very efficient and helpful. She explained everything around storage space very patiently. Sebastian helped us with choosing storage boxes. He is very helpful.
Chin Hui Tan
02:50 24 Jun 22
We chose to store with EXTRA SPACE for 6months period while waiting to move in to our new place.Good services ranging from instant quotation on website to the follow up call from the branch staff.Facilities are new with mobile Bluetooth access via secured app to the floor and storage unit.Clear communication and purchase of insurance is easy.A great place to store your items with peace of mind
Mun Leng
10:42 14 Jun 22
Was served by Evangeline. Very patient and took the time to recommend and show us the storage. Even stayed after working hours to attend to us. Signed on the spot! Looking forward to a pleasant experience here :)
Prashant Ramchandani
09:22 06 Jun 22
Bryan is patient, knowledgeable and helpful with the storage solutions offered. Seamless experience for me. Would highly recommend him.
Farhan Aziz
02:04 12 May 22
Evangeline was very helpful and knowledgeable in the process and explanation. Rates are fair and facilities is well managed and equipped. Moving trolleys are provided for general use which is helpful!
Molvin Yiu
04:47 07 May 22
Bryan Braberry and Evengelene are very professional crew. Has been using this storage for a couple of years now. Glad to see their recent upgrades to phone app it is. Dry convenient!
Randy Meck
03:41 07 May 22
Evangeline was very helpful. I couldn’t get the app to work on my phone and there wasn’t a lot of different size units available but it’s very clean and safe which made me feel good. Decent prices for Singapore storage.
Andy Choa
03:56 14 Apr 22
Convenient location. Clean and organised facilities. Evangeline was very helpful and efficient in helping us secure a space. Big thanks to her!
John Ku
01:22 06 Apr 22
Responsive and professional. Got the 132 sq ft unit and it was spacious and exactly what needed. Bryan was very helpful on getting me setup as was everyone else over email/phone.
Poonam Kandpal
08:27 21 Mar 22
Siu Lee guided me through the process patiently and thoroughly. 5 star service !
Vic Naidu
05:54 24 Feb 22
Staff and even the security is very polite and helpful. Very well knit team to serve clients and customers.Thanks for attending to me Siu Lee!
Shanica Lopez
09:58 22 Feb 22
Very quick, efficient n easy to communicate with. This has given me peace of mind. Thank you Dominic.😊
Kenneth Chen
15:19 21 Feb 22
Thanks to Evangeline for all the help.. from quotation (several times) to taking time to show me different units and explaining clearly the price difference. Your explanation was detail and were helpful for us to decide to go with your team.Thanks to Dominic for the assist finalising all the paper works. Not forgetting sharing with me the air-conditioned and wine chiller units. Will definitely go for it when i got good wines.
Joseph wong
07:44 21 Feb 22
Excellent communication and high quality service from Miss Chua Sia Lee. very patience and clear on explanation. Thumbs up 👍👍👍
Cool Zero
09:26 08 Feb 22
agents are very nice and accomodating…. she provide options to explore and in the end i got the best results.
CHIN ANG
02:46 14 Jan 22
A well recognized & maintained self storage facility. With a buzzing loading bay with sheltered car free parking. WiFi & purchase areas. Attentive & diligent staff. Thanks to Chris for his sincerity & being the busy bee so kindly.
Juliana Chng
02:25 14 Dec 21
We were served by Chris Chen who gave us full information and details of the facilities available. We are very satisfied by his attentive services.
D Chopra
04:10 04 Dec 21
Been a patron of ExtraSpace - Kallang for over 2 years. I moved from another long standing provider to them, and I’m so happy I did.The facilities are neat, clean and secure.The 24 hour access adds to the convenienceFinally the staff I find (at Kallang in particular) are very polite and professional.Even when I was terminating my contract to leave the country; they were very efficient and helpful. A special thanks to Ms. Siu Lee (Chua) who ensured that even my final interactions and experience was as smooth as the first one!
Yi Sin Koh
03:22 23 Nov 21
Thanks to Chris and Siu Lee for a great experience! The service was great and they ensured all my queries and concerns were addressed before committing to a unit. Facility is also clean.
Yvonne Tan
06:52 19 Nov 21
I appreciate Mr Chris for attending to my request with patience, ensuring that the T&Cs are understood and assistance with payments.The office and storage space are also well maintained and gives a welcoming feel, with the both the exterior and interior of the building being well maintained, gives me the confidence to use their services / facilities
Haja Vajid
06:58 28 Oct 21
My big thanks to Siu Lee and Chris for guiding me through this process. They were patient and helpful in answering all my queries and suggested to viewing the units before confirming.This was my first time getting an external storage place. They were helpful in assisting to follow-up on numerous queries and eventually selecting a suitable unit. The prices provided were competitive as compared to other similar locations.
Mike J
05:33 06 Oct 21
Well thought out layout, organized and efficent space for all sizes.Enjoyed the good service of Chris which made signing up a breeze.Thank you guys.
Edward Tang
05:36 05 Oct 21
Went for site visit before storing as unsure of the size that i needed, Chris was efficient and knowledgeable in providing the info i needed. Locker was reserved for me and paperwork was done efficiently by Miss Chua. Overall very good experience. definitely recommend
CHIN ANG
23:05 28 Sep 21
A recognised & maintained self storage facility. A buzzing loading bay with sheltered car parking. Wifi & purchase areas. Exceptional staff. Thanks to Chris for his sincerity & being the busy bee.
JeeTung Tan
01:10 03 Sep 21
Have been using their wine locker since 2019. Went to upgrade to a bigger wine storage locker yesterday and Chris was very attentive and helpful in my new locker and provided a great deal for annual storage rate. He also showed me the actual lockers as there were a few to choose from :)
Wen
01:35 03 Jul 21
The reception staff Chris and Siu Lee has been most helpful and patient in helping me to secure a suitable space. Chris called me to understand my needs, constantly updated me about mover contacts, Siu Lee brought me around the place, recommended me a few storage units of different sizes and worked out the charges for me. Thanks to them, my moving has been a breeze. Very Customer and service Oriented! Truly professional. Strongly recommend!PS: The place is very spacious, new and clean too.👍
Allan Lai
07:46 02 Jul 21
The place is super clean. And the facility is very well maintained. More importantly the service staff ( Sui Lee) has been very helpful and patient. She bought me up and down the warehouse units so that I can compare again and again the different storage space available base on my needs and budget. Absolute a joy to work with . Also the manager in charge is super friendly and helpful. Would definitely recommend this place for your storage needs over others.
Annoymous Annoymous
09:21 26 Jun 21
Went for site visit before storing as unsure of the size that i needed, Chris was efficient and knowledgeable in providing the info i needed. The day of moving in was smooth and stress free. Locker was reserved for me and paperwork was done efficiently. Overall very good experience. definitely recommend.
Ven Chuan Guan Shi ZhiXing
06:51 12 Nov 19
Very good service with Chris Chen! Helpful, patient and friendly. ???
JAMES NG
23:50 12 Dec 17
Older facility but well kept and maintained. Floors are all well ventilated. But rentals are on the pricy side
Google Rating
4.8
Based on 209 reviews
Extra Space
4.8
Michael Cheok
06:07 24 Nov 24
Nice warehouse and good location. Being using this warehouse services for years.
Alfred Teo
23:01 30 May 24
Pleasant experience with the storage and moving services provided by Extra Space.My gratitude goes to all the staff for the assistance accorded to me in one way or another throughout my engagement with them.
L'Artiste International
09:49 13 May 24
Very informative staff n attentive online. Onsite, Jessica was just a joy, she's very friendly n gave great suggestions for the right size storage I needed.Thank you n keep up the good work 👍👍👍
Lee Keng Hoon
03:33 19 Feb 24
Awesome super clean storage the people are friendly and it has many locations. Happy customer will use them again
Pei Ling Ho
09:01 31 Jan 24
Wee Teng, manager of the premises, was super helpful in answering questions about storage, and she was very prompt with the paperwork and checklists. By far the most professional service I’ve received among similar businesses.
Vincent Leng
07:33 29 Dec 23
Great service. Great information by Ms Shah and Ms Tang. Great follow up!
Nur Dianah
06:18 22 Nov 23
Very fuss free, absolutely NO hard selling! Teng Low was so so friendly and didnt hesitate to show us all the units. Units are clean and very neat with good ventilation. Super impressed! Easy access the units with ample parking space! 💯💯💯
Clement Chua
03:57 21 Oct 23
Sha was really good at providing clear and concise instructions for our onboarding experience at Extra Storage Space. Overall, a positive experience at this site.
Rach Tham
02:48 29 Jul 23
Love the fuss and hassle free experience. Price is most competitive. The most important factor is definitely NO HARD SELL! They don't call, text or email you persistently to press on!
Lee Alex
03:05 07 Jul 23
Sha was very professional and patient to show me around the storage space. In addition her explanation on the product is cleared. Thumb up for such a friendly customer service staff 👍🏻👍🏻👍🏻
Pamela Tan
05:33 23 Jun 23
Sha at Extra Space West Coast was so helpful and professional. She provided great advice and helped with sourcing for my moving needs.Highly recommended.
Catherine Tong
07:03 15 Jun 23
Good price, pretty convenient (carton boxes available at a price), and special shout-out to Sha who was super friendly and helpful :-)
Ng Kalvin
07:36 06 Jun 23
Met up with Andy for a storage space discussion. He is very patient and detailed in explanation. Will definitely come back to him if I need the service.
Sean Tan
06:36 19 May 23
Very good service by Andy. Went in great length in explaining the details and showing us around the facilities.
Abdurrahim Adam
03:48 11 Mar 23
Customer for over 10 years. Could not be happier with both the price point and the service. Always professional proactive and ready to discuss options or solutions. Highly recommend.
Jing Shi
03:16 25 Feb 23
Very smooth check-in. Andy was very friendly and helpful!You’ll need to bring a padlock to lock the unit and I wish sales/customer service via whatsapp informed me earlier. It’s available for purchase at the outlet if you don’t already have one.
Asri Rokim
08:13 15 Feb 23
Mr. Andy was very professional. Excellent customer service. Clearly explained everything. 5 thumbs up.
Ajara Ying
04:41 30 Jan 23
Very friendly staff especially Sha, she is very helpful and give good advices. Highly recommend!
Liet leng
06:28 05 Jan 23
Very friendly and helpful! Was served by Sha and she answered all our enquiries as this is our first time using a storage space. Thumbs up!
My Pet Store
03:25 30 Dec 22
Overall, a pleaaant experience. Andy was very professional & swift in handling our requests.Sasvini handled our initial enquiries promptly & she was accommodating with our late viewing times.
ZQ Ong
03:55 15 Dec 22
Andy, the manager has been very helpful. Very smooth and easy process. Really enjoyed the process.
JTalk 007
23:39 04 Dec 22
I’m giving Extra Space West Coast a 5⭐️as of today, 26 August 2022. The service has been immaculate up to this point, and that there were many details that are customer-centered. From the efficient sales representatives and their prompt responses, to the secured premises, the variety of storage spaces, to the availability of trolleys, and the affordable rental, they’ve got it covered. Im very satisfied with the experiences so far.I’ll be posting an updated edit when it’s time for me to move my stuff out of the rental.Update: I moved my stuff out from the facility on the 26 of Nov’22. The process was swift and easy, with top notch efficiency again from Extra Space. Andy was very helpful, and his services were professional and efficient. Although I needed an extra day at the storage, the process was hassle-free and the arrangements were done within a few minutes.Overall, I’m so glad to have stumbled upon Extra Space, and they have been extremely helpful and supportive. A big shout out to Andy, and thank you for making this part of my move easy and enjoyable.
Linda Ng
06:35 08 Nov 22
Mr Andy Wang has been most helpful. We have been with ExtraSpace for 6 years and are very happy with it’s state of the art facilities. Keep up the good work.
Addy
03:19 08 Nov 22
Appreciate the fast & efficient response. Andy Wang was friendly n helpful for all my queries. Didn’t hesitate to confirm my decision to store with them.
Ilyas Dagoat
09:51 02 Nov 22
5 years of storage with ES with niceSmelling air-conditioned storage unit and ambience with the pipe music. So coming in anytime of the night even is not so daunting. Recommended to store with ES. Andy also oversee my storage admin smoothly. Friendly worker.
C Glo
07:34 28 Oct 22
Andy was very helpful to follow up and show us the storage spaces and offer suggestions to suit our needs. The space is well maintained and easy to access. Highly recommend!
Google Gmail
08:17 25 Oct 22
Andy, very helpful and patient. Listen to my requirement and advise on what’s best. Great service.
Jack Leong
07:00 03 Oct 22
I was served by Andy and he provided me with a very warm and pleasant experience. I strongly suggest anyone to find him should u need a storage space.
Muhamad Arfiezan
04:41 03 Oct 22
Return customer very happy with the friendly service provided. Price transparent and staff Andy is very helpful and knowledgeable on our queries. Location and accessibility quite good also
Inez Cahyani
03:12 27 Aug 22
Well-maintained clean and thoughtful facilities, clear and responsive communication.Impressive auto-quote website which is complemented by friendly, proactive staff.Sasvini was very helpful and made the effort to understand my needs. Scheduling viewing appointment and acquiring the information I need was easy.The most well-run storage business I’ve seen so far, I’d definitely recommend it.
JTalk 007
13:20 26 Aug 22
I’m giving Extra Space West Coast a 5⭐️as of today, 26 August 2022. The service has been immaculate up to this point, and that there were many details that are customer-centered. From the efficient sales representatives and their prompt responses, to the secured premises, the variety of storage spaces, to the availability of trolleys, and the affordable rental, they’ve got it covered. Im very satisfied with the experiences so far.I’ll be posting an updated edit when it’s time for me to move my stuff out of the rental.
Sid
07:37 22 Aug 22
Friendly and prompt service, sees to customers needs and concerns. Highly recommend for anyone looking for additional space!
Amos Xiao
03:53 15 Aug 22
Fantastic pre and post sales service. Facility is very secured and well maintained. Location is pretty good for someone who lives around clementi/Holland/Bukit Timah area. Andy was a superb service staff. Very honest , transparent and objective . Highly recommend this place though not the cheapest. But very fairly priced
Shen Onn Chu
04:49 10 Aug 22
The team has been very helpful since the start of our sourcing till completion and termination of our storage. Storage facilities also clean and well managed.
earth ling
09:45 08 Aug 22
24 hr access is a huge plus. Good security with personal PIN access. Organised very well with the customer in mind eg providing trolleys for moving. Reasonably priced
Andrew L
08:21 03 Aug 22
Thank you Mr. Andy for the prompt response and help with our storage units- 5 star service and friendly too.
Dorothy Yap
08:13 28 Jul 22
Andy Wang is very helpful and ask me to download app which can earn rebate. Thanks to him! Cheers!
Hedy Tisna
08:19 22 Jul 22
THE PLACE IS NICE AND BRIGHT AND THE PERSON WHO HELP YOUR CUSTOMER ( ANDY)IS VERY HELP-FULL , PATIENT AND FRIENDLY.
ah boonz
08:30 21 Jul 22
Served by Andy, friendly and polite and was showed around various locker choices. Good customer service!
Colin Teo
06:40 18 Jul 22
Well maintained facility and great service from Gary, helpful and friendly. Will definitely recommend to friends looking for storage space.
Russell Ngo
04:10 30 Jun 22
Staff Andy was very helpful and made sure that all my requirements were met. Excellent service!
Michael Namba (Mike N)
09:15 10 Jun 22
Excellent service by Andy. Responds to emails quickly. Very clean units.
Peter Tung
08:15 10 Jun 22
Excellent in all aspects. Storage very well maintained. Service extra ordinary. Without any doubt, the BEST storage in SGP.
Calvin Yeo
03:32 25 Jan 22
The staffs here Wei Xiang and Annie are very friendly, helpful and considerate. Very happy to be here.
Shi-Ane Ho
03:00 13 Jan 22
Annie at West Coast branch was/is very helpful to show available units and gave practical advice on how to proceed. Appreciate it very much! Thanks again!!
Ranjinis Rajendran
06:06 23 Sep 21
Annie Lee is so exceptional and professional in her service.. Was such a pleasure dealing with her
Vance Sng
09:28 17 Sep 21
Annie and Wei Xiang of West Coast are extremely patient. Found me a convenient unit. Thanks much.
Norman Koh
09:35 16 Sep 21
Been with Extra Space West Coast for a few years now. Well maintained facility. Customer service officer Annie is always service with a smile for me. Keep up the good work!
Davis Tan
04:19 21 Aug 21
👍 Great experience with the team that manages this facility. Especially the customer service team Annie and Wei shiang are always available and ready to assist. Signing up was a bliss as well. Storage are well organized, clean, bright and well ventilated.
Gwenda Loong
01:25 18 Aug 21
Excellent service. Storage space very clean n well ventilated. Will recommend to anyone needing storage. Mine was for 5 months
Google Rating
5.0
Based on 110 reviews
Extra Space
5.0
Isaac Cheang
08:20 30 Nov 24
Units are reasonably priced. Staff was professional and clear in explaining the details of the contract. Will definitely recommend ppl to check out extra space
Fareha Yusoff
08:36 27 Nov 24
Was served by Derek. Very polite and accommodating. Showed us the available storage spaces. Storage space is clean and comfortable. Truly impressed.
Kee Chee Wee
06:47 22 Nov 24
Good service and well explanation on the rent details by Sasvini and Derek.
Gerren Stith
10:35 11 Nov 24
Derek was very professional and helpful. He took the time to listen to my wants and showed me different options. Derek made the whole process simple and painless!
Ahmad Mohtar
04:34 26 Oct 24
Shoutout to Derek from Extra Space –Handled our storage application with such grace!Quick, smooth, and right on track,Thanks, Derek, for having our back
Rosy Rin
04:19 18 Sep 24
I was served by Derek Tan fm extra space at woodland branch and glad that everything was handle smoothly by Derek . He showed me the differences sizes of storage that cn accomodate to my items and also explain in details of the terms and conditions of fufilling the rental details. Greatly appreciate of his wonderful service rendered to me...Thank you Derek...
Esmonde Wong Chong Yew
07:49 07 Mar 24
Vincent have been a very big help for us. From choosing the storage room size to should we use normal or air-conditioning room. Thank you bro!
Darren Chong
02:37 28 Nov 23
Has been using the storage for more than 7 years and it always been smooth, clean and secure. Thank you very much for the great service provided.
SC
11:16 29 Sep 23
Superb customer experience! Ryan from Woodlands branch was very efficient and friendly when he attended to my enquiries. The sign up process was easy as I provided all the information to Ryan via whatsapp and he made the arrangements beforehand. 24/7 access storage space so it is convenient and the price is reasonable. I am satisfied with the service and storage facilities, will definitely recommend it to my friends and family. Thank you very much Ryan and keep up the good work!
Nurazlin Yashim
06:11 13 Sep 23
Friendly service @Woodlands 11. Able to accomodate my preferred dates. Convenient and very clear information given. Thank you Ryan for your assistance.
doublepillarhydrant
03:46 13 Sep 23
Am very pleased with Extra Space agent, Ryan, with his customer service . He is helpful and knowledgeable. Always clearing my doubts and queries. I am a returning user and the place is clean and comfortable for rental. Taking a 6month package again🫰
dEjeCteD gaL
11:19 17 Aug 23
Great customer service. Was attended by Ryan from Woodlands branch. He is very patient in attending to our queries. Place is clean & well maintained. Took the second storage with them.
Annurhana Abdul Latif
09:15 17 Aug 23
I was urgently looking for storage options which was near me and found Extra Space during the Covid period as I needed to renovate my bedroom. Ryan was the officer who attended to me via Whatsapp. He was very friendly and answered all the questions I had efficiently. When I came in person, the discount given to Frontliners during that period was attractive. The sign up process was super efficient and easy.I liked that I have easy access to thr store. I can offload from car to store within 10 minutes as the carpark was in front of the L4 storage space, trolleys are provided for easy transport from vehicle to lot. Prices are very reasonable based on size of available lot.
Jessica atilano
08:55 17 Aug 23
I’m so very pleased with Extra Space storage that they’re make my life easier for my stuff to be. At good hands i high recommend this company and for all the staff that was so well diligent to accommodate me every time I approach them thank you Mike Ryan and all the team.keep up the good job Have a great day 🙏
The Nominal Events
08:44 17 Aug 23
This is my 2nd time with Extra Space and throughout both times, Ryan from Wld outlet has been really helpful and professional in both transitions. Rates are really affordable & location is convenient too. Would definitely return should I need temporary storage!
Roy Woodworth
06:51 11 Aug 23
The experience with this guys is absolutely flawless. Fuss Free and prompt.Like all Singaporean, I made multiple enquiries. Some of them never call back, others only decided to call back 3 hours later after I have secured the space with Extra Space.Special shout out to Ryan, the manager who assisted me and made the entire process sooooo... Easy.Also to the person manning the phone, Sebastian Koh.Both their professionalism and prompt ability to action really made my day.Talk to them: they make your troubles go away!
Pearl Wong
00:17 26 Jun 23
The personnel who managed our enquiry, Ryan, was very helpful and assisted us throughout the whole process. We were impressed by his professionalism and expertise.
Annie Lim
13:36 07 Jun 23
I made enquiries about storage place from Extra Space at Woodlands 11. And was served by Ryan Leong. He is so friendly and know his products well. We are so comfortable throughout the booking process just because of his bright smile 😃😀😄😁👏 Kudos to Ryan Leong again 👏 ✨️well done!
Khurshid Makani
06:56 18 Apr 23
My experience at Extra Space has been wonderful since I solicited their services back in 2011 to date. It started with Hillary David who has always assisted me with such warmth n professionalism combined that I must admit my trust has been won by the staff too like Ryan Leong who assisted me this time round and was very accommodating. I feel safe with Extra Space, hence I know that my things are in good hands too.I felt respected by the staff of this establishment who made me feel that no customer is small or insignificant. I feel blessed to have crossed path with the staff of ES:)!
Syahirah Ira
07:56 09 Apr 23
1st class customer service by Ms Annie Lee and Mr Ryan Leong. Very friendly, cheerful, hardworking and helpful staff, provides tour to the storage space, assisting to your required storage space needs. Very smooth and seamless administration and documentation process. The storage space is very clean and very well-maintained. Affordable price and great promo quotation given. I'm a recurring customer.Highly recommended storage space.
Alvin Tee
03:37 30 Mar 23
Ryan has been most helpful with my storage needs. He has been patience and explained the fees clearly. The storage facilities are well maintain and clean too. I have enjoyed the convenient of vehicle been able to park at the door step to retrieve my items. Highly recommended.
Abu Ubaidah
03:40 03 Mar 23
Very friendly customer service! Explained everything in detail and was a pleasant experience. Ryan and Annie were both excellent in their work!
Azahar Malik
15:14 13 Jan 23
Great customer service displayed from both Ryan and Annie. Wonderfully experience, fast response time and hassle free. They understand our needs for example the storage size that they recommended was exactly the right space which we needed. Definitely will recommend this place to friends and relatives and hope to deal with them again in future. Thanks guys!
Staff Admin Morgan Kanapathy
00:41 12 Dec 22
Mr Ryan of Woodlands facilities…is a very customer oriented person…he goes the extra mile in accommodating my requirements…also advice me on the storage requirement…no hard selling on his part…always a smile when I see him and also when we communicate via WA…very satisfied customer..I am….for those thinking of getting…a space…go ahead..no second thoughts…🙂
Diniy Marcfit
07:14 05 Dec 22
I am above satisfied with the experience with the extra space staff Ryan Leong. He have done a fantastic job helping me with want I needed help with. He is professional and I can say very hard working. Lucky to have a good staff that really works for the best for the company. He should be getting best staff award. I will definitely recommend anyone for their service. Good job!
Jocelyn TGF
02:58 10 Nov 22
The entire process is seamless and incredibly easy. I sent an enquiry on their website and received a quote almost immediately followed by a WhatsApp message from their friendly staff, Ryan. He attended to all my queries, arranged a visit and did all the paperwork efficiently. I’m very impressed and happy with choosing extra space at woodlands. Thank you Ryan for your friendly and highly efficient service!
Lamon Ck
09:08 13 Oct 22
Ryan Leong attended me. The in-process and admin registration was smooth and considerably fast on a Saturday half day to check-in my stuff. Recommeded storage space for Woodlands/Marsiling/Sembawang and even Yishun.24hr access and convenient parking for those driving.Thank you so much, Ryan 🙇🏻♂️🙇🏻♂️
Venkatesh Raj
10:14 04 Oct 22
Friendly staff, offered good discount, thanks to Ryan for the storage tour
Ayu Eva
07:54 27 Sep 22
I was attended to by Ms Annie. She is very detailed & patient. Brought us around to show the space & gave us time to decide. Price wise is within our budget. Storage area is clean & brightly lit. Thank you Annie & the team at Woodlands Extra Space.
Alicia Khoo
07:45 31 Aug 22
I will strongly recommend Extra Space if you are looking for storage. The place is clean the well maintained.It was also an awesome experience with Annie. She was very helpful and assisted us in choosing the storage that fits best to our needs.
Kamba Dhasan
16:16 16 Aug 22
Svc staff Ryan was very helpfull, friendly, patient to explain indetail all the contract details and to my queries without any hesitation or so whatever. Assisted to show the various storage space. Asset to an organisation.
dat11Gal
01:58 12 Jul 22
Was surveying which store is affordable for me and extra space met the requirements..I can't remember who assist me for the opening up of the account.. it was on a Saturday..Contacted them july 2022.. to terminate and Ray actually help me out, answer all my queries and go through with me what is needed to be done.. I feel secured when I put my belongings in as you need access code to go in to your storage..Thank you extra space.. stay safe and have a good day.. ❤️
Dzulkarnail Jalil
03:07 23 Jun 22
Quite big space to store all ure stuff in. Good customer service. Highly recommended.
Mummy Manja
08:09 17 Jun 22
1st class recommandation...through out they are great team "high five to woodlands team...and tq sooo much to mr Ryann please gv him 5 stars for his best service for sure best recommandation to extraspace to all my frens n family
Liana Doll
02:20 11 Jun 22
Friendly staff. The space/unit that I want to rent is so clean and dry. A good place to store your items in a secure and clean environment. Worry less, you can use your own padlock to secure your items. 5 stars to the lady name Jaimie Phan for her good customer service. Soft spoke and a clear explanation.
Nur Asri
09:24 31 May 22
I called Extra Space Main Hotline on 31/05/22 at about 1630hrs to request for an urgent storage space at Extra Space Woodlands. The person on duty answered the call and subsequently informed Extra Space Woodlands. Ms Jaimie Phan then called me and gave me assurance that a storage space is available even at the last minute. Ms Jaimie’s friendly as well as kept me calm throughout the process. She also explained to me the various storage space available and recommended me the best storage for my needs. There is no hard selling. I’m impressed with Ms Jaimie’s service and Extra Space should be proud to have such a customer centric employee. Thank you Ms Jaimie and Extra Space Woodlands for accommodating to my last minute storage request, as well as the wonderful service rendered! I’ll definitely recommend this storage to my friends in future. Thank you!
Iriati Bte Mohd Yusop
03:45 23 Dec 21
We would like to thanks Mike for the good customer service. He managed to accommodate our last minute urgent space rental. Even though its passed office he willingly to help us. A very friendly customer service. The price very affordable compare to other storage services. Will definitely recommend to our friends and family.
Sanchayan Sukumaran
05:36 18 Nov 21
Very friendly and prompt service given by Mike @ Woodlands 11 location. Very satisfied with storage as well as the service provided.
P Summer
06:10 16 Nov 21
• The administration team are friendly and passionate to assist client’s needs.• Easy access to facility actual storage space.• very tidy and clean, too.
Ahamli Jabbar
04:08 16 Nov 21
Been storing item for a few yrs …The staff at Woodland help me a lot on customising my storage space and they are very friendly..keep it up guys . 👍
Kai Valentino
05:22 06 Oct 21
Staff Mike was very professional, explain everything to me in details and made my first experience with storage space a bliss. Highly recommended! They said a company is all it is without its people. Keep up the good work!
Ervin K
06:53 24 Sep 21
Was served by Ryan at this Woodlands branch, excellent service with well maintained space and units. Great promotions and rates. Would highly recommend anyone who’s looking for a storage unit if it’s within your proximity!
Manu Plavara Chandy
04:31 23 Sep 21
I just booked extra space woodlands for 6 months storage.. Mike and Ryan had given me excellent customer service, affordable prices and great promo.. Mike always have smile in his face and patiently showed me different unit areas and explained my queries so that I may choose according to my needs..Highly recommended! :-)
Fera An
13:01 04 Sep 21
Excellent customer service, affordable prices and great promo! And thanks to Mike Teo and Javier Tong for their patience and assistance! Highly recommended!
Jacqueline Bay
14:38 27 Aug 21
We rented the store at Woodlands for many years. The manager- Mr Ryan provides very good service for so many years towards to us. He is the best and friendly ppl we ever met. Really Tip Top service!
Muhammad Alim
22:33 14 Nov 19
Very clean and very professional manager thanks to Mr Ronald for the help really appreciate it alot
Sp Nachiappan
06:43 19 Oct 19
Excellent service at woodlands Extra Space, especially i like to thank Mr Ronald & Mr Ryan.For the immediate response, suggestions & outserving the customer.Its was a nice experience for me.
Rachel Toh
08:17 04 Sep 19
So I've been having long term storage here for some years, and it has always been excellent service from them. Thank you so much for the great experience!! They are very responsive and take care of you as a customer very well! :)
Rachel Toh
08:17 04 Sep 19
So I've been having long term storage here for some years, and it has always been excellent service from them. Thank you so much for the great experience!! They are very responsive and take care of you as a customer very well! :)
Liza Abas
09:31 24 Jul 19
Dealing with Extra Space from an inquiry to actually moving my stuff to the store were a breeze.Ryan has been very friendly, patience and helpful with my requirements. The security and 24 hours access keeps my mind at ease.Made a great choice with storing my items with Extra Space!
Liza Abas
09:31 24 Jul 19
Dealing with Extra Space from an inquiry to actually moving my stuff to the store were a breeze.Ryan has been very friendly, patience and helpful with my requirements. The security and 24 hours access keeps my mind at ease.Made a great choice with storing my items with Extra Space!
Google Rating
4.8
Based on 279 reviews
Extra Space
4.8
Yvonne Tay
08:37 03 Dec 24
Ameline Tan very helpful in explaining all the details that are required to know before renting a unit. She is also patient and friendly which make us at ease during the touring. Low Wee Teng also very friendly to explain the final T&C for the final payment. Will highly recommend her to anyone who wants to do a rental with e-storage AMK
Seow Mun
02:04 26 Oct 24
Rajiv from AMK branch is a very professional and helpful staff. He provides clear explanation and booking process to customer. In addition, he updated us on availability of our desired storage room size.
lai cher lee
02:04 26 Oct 24
Mr Rajiv is very helpful in explaining all the details that are required to know before renting a unit. He is also patient and friendly which make us at ease during the touring. Will highly recommend him to anyone who wants to do a rental with e-storage.
edmond ng
03:54 16 Oct 24
Great experience. Mr Rajiv assisted and answered to all our enquiries clearly. Even made the effort to take measuring tape for us while viewing one of the storage units. Thumbs up!
Terence Lim
02:26 03 Sep 24
The customer service for Extra Space at AMK is excellent. Thanks to Facility Manager Wee Teng.
Andrew Tan
13:15 21 Aug 24
I first posted on Tuesday 20th August 2024 and gave a ONE star review due to a misadventure that ended sour. The following day, a chagce of fortune was granted and the table turned in favour to both parties. Therefore, I must give Extra Space Ang Mo Kio a FIVE star review immediately.Tue 20th August 2024:BEWARE OF SCAM!Read the contract agreement very carefully and ask lots of questions before you make any payment.In the contract agreement, there is no mentioned of amendments, reschedule or cancellation.Therfore, once signed and payment is made, there is no way you get back your money except your deposit.So, do your homework and do not be a victim of such scrupulous scheme.As for me, I am forced to bring our dispute to CASE. I am not hopeful my appeal to Extra Space Ang Mo Kio is successful after writing and speaking face-to-face with them.What an event!Updated on Wed 21st August 2024:The management from Extra Space Ang Mo Kio called this afternoon and announced that they have conceded to my request to the reschedule of our contract agreement.The facility manager called and mentioned that the management has agreed to our appeal and allow us to change the move in date.I am so elated and feel a sense of relief 😮💨.Thank you Extra Space Ang Mo Kio for being accommodating and helping your customer to resolve a dispute that does not need to be there in the first place.Now that everything is well and put right, I must do the right thing:1) revert my review rating to 5 stars.2) retrack my dispute submission to CASE and inform them we have resolved the issue amicably between both parties. No action need to be taken3) I have written to Extra Space Ang Mo Kio to thank the facility manager Wee Teng for her her intervention in this dispute and reverting their decision and allowing a reschedule date to take effect immediately.Sigh. What great relief!
xiaocai7
06:12 19 Jul 24
I need a temporary storage and look at few brands. Extra Space staff has always been professional and courteous to us been very patient to explain. We finally decided to settle at the Ang Mo Kio location due to the great service Wee Teng and Ameline has rendered to me.Strongly encourage to use Extra Space and will recommend my friends and relative.
Tan William
06:02 28 Jun 24
Detailed and swift action taken for all the needs you required. Service is superb!Thanks Ameline
Daryl Chew
06:44 07 Jun 24
Pleasant experience with Extra Space. Staff was professional in managing requests and follow ups were prompt.
Wee Sng Lee
01:56 09 Apr 24
Great service and explanation by Ameline and Domninic. They are very patient and took the extra miles to view the space that we need. 2 thumbs up!!!
Mei Lai Liong
09:44 04 Mar 24
Sha is very prompt and responsive to queries. Good customer service. The extended wing is new and clean. Easy transaction. Price is good with promotion. Would recommend!
Aloha Uy
06:44 02 Mar 24
I will be having my renovation and I was looking for a storage facility that can accommodate my needs. I did my research and found very good reviews about Extra Space. I tried getting quotation online from Extra Space website and the process was easy. Immediately after that, I received WhatsApp message asking about my requirements. I scheduled a visit onsite and was amazed how I have different options to choose from. The storage facility seems to be safe with secured door access and 24x7 CCTV. The storage space is clean and well maintained. I did not have to think twice, I signed up to avail their storage service.
Audrey Chan
06:39 11 Jan 24
Kaili (AMK outlet) was very helpful and patient to answer all my questions and had showed me the various storage rooms before I make my decision. Very professional and good services! Thank you very much.
holly tan
01:34 16 Dec 23
Thanks to Kaili for helping me find the AMK branch as I had a tough time locating the center. The storage units are bright and clean with wide corridors. Signup day with Kaili was done quickly and efficiently with all questions answered.I like that queries posted in the Extra Space what’s app biz account are answered within the hour.Thanks to Ameline for being there on my first day of storage as I was a little nervous.If anyone ever ask me, I will recommend AMK branch.
WendyL -
11:49 29 Nov 23
I needed storage space in the afternoon and so glad I found Extra! I called the customer service in the morning and Sebastian gave me helpful info. I went to Amk branch and liaised with Ameline who was patient, helpful and brought me to see the different sizes of the stores. I was able to move my stuff into the store the same afternoon! Thank you Ameline and Kaili! You provided assurance and good advice to see if the size fits before upsizing. I got the perfect size for all my stuff! I am impressed with the facilities too as the storage units are new and clean!
H H
06:00 19 Nov 23
Clean place esp for the aircon storage area as it’s newly renovated / built.A lot of different sizes available unlike some other competitors.Price is good with promo. Compare with other places first!Convenient place and staff is helpful. Unfortunately staff not knowledgeable - unable to provide me with proper advice for how big a space I need.I ended up going with a bigger space in case my things can’t fit. In the end, there’s quite a lot of space left so I could have saved some money if the staff was able to give better advice. :(Need your own padlock
Khoon Yang Lim
01:45 11 Nov 23
Service and reply were prompt. Follow ups were accommodating and does not feel naggy or pressuring. Ameline was helpful and patient with our queries. Definitely would recommend others to consider if they need storage space.
Peppy Song
09:01 03 Nov 23
Extraspace has a very competitive offer for long term rental of self storage. Place is clean and easy to reach. Met Ameline friendly staff and explained all clearly.
Linda Chan
14:05 22 Oct 23
Very good service. Proactively followed up on my queries. Went on a tour of facility to check out suitability for my purpose. Clean with security. Thumbs up
Kyle
09:39 13 Oct 23
Was served by the facility manager Kaili upon arrival at the storage warehouse. Very professional in the work they do. Goes through every inquiries swiftly and provide options for our storage needs.Recommended.
Alvaro Tan
10:54 03 Oct 23
Was greeted by Fadhly a very nice gentleman. He stayed back for a good hour trying to help us with the locker rental even though he has already ended his shift. Very friendly and we eventually got a locker. Was very happy with the service with him especially going up and beyond his way to provide us the storage room. Will recommend to anyone looking for storage to find Mr Fadhly.
connie tan888
05:54 15 Sep 23
In general all the staff are very helpful. Dominic is awesome , i did not secure the place via him but he was amazingly helpful.
Gary Gnana Gnana
05:23 29 Aug 23
All the staffs are excellent,friendly,courteous n helpful. All the good words found in the dictionary describe your staffs.God bless all of u n your family.
Armstrong132
04:37 12 Aug 23
Low Wee Teng assisted me in getting my storage space. Very experienced and accommodating in answering all my questions! Highly recommended to get your storage space needs here with her!
Bella Lisetta
09:55 08 Aug 23
The space we purchased is tailored to our needs. The space is neat and well maintained. Staff has professional approach which is appreciated.
Jeremy Goh
08:34 26 Jul 23
Staffs are very helpful. Made a wrong booking on the locker. They made a revised quotation and all is being done on the day itself. 👍👍
Diana Ho
03:41 24 Jul 23
Signing up is a breeze. Facilities are bright, spacious, clean and secure. highly recommended to anyone who needs temporary storage needs.
Huibin Javin Lim
04:31 14 Jul 23
Staffs here are very friendly and went through the whole process with me even I haven’t confirm with them. She walk me through level 2 and 3 to show me the space and explained to me.On day of confirmation, the admin stuff is also very professional.Highly recommend.
Haziq Rahim
09:54 13 Jul 23
Teng was very helpful and accommodating with the viewing. She answered all my queries with professionalism. Great customer service! The administrative was smooth and rented the locker within 20mins.
Tang Patrick
07:39 16 Jun 23
The people there are really friendly and helpful and will answer all your queries professionally.
Lai Wan Tan
05:16 23 May 23
Staff, Dominic is very professional, patient and knowledgeable. Explained options very clearly and advise pros and cons of each option to assist in decision making. Will definitely use again if the need arises.
Kel O
11:20 10 Mar 23
Had a really great and hassle-free experience with Sebastian at Extra space amk. As we urgently required a storage here, Sebastian patiently explored all possible options with us and helped us seek the right storage option for us. He is very knowledgeable and is very responsive in all his communications with us. We will definitely engage Sebastian and the team here in amk again should we require storage, highly recommend!
Kailing Ong
10:58 28 Feb 23
Extra Space AMK has a team of friendly and helpful staff, Dominic, Sebastian and Kaili. Dominic showed me thru the building when I was looking for a suitable place to relocate. They have various kind of spaces from small to big, from Non-aircon to Aircon.There's also exclusive working space, Executive. There's also premium space with dehumidifier. There's more on the list. I'm amazed at the different spaces available. And thank you, Dominic, for showing me around the building so patiently.
Shachah Singapore
05:26 27 Feb 23
Very good service, highly recommend. Dominic Marcus explained everything clearly, n was very polite, professional and friendly. Very satisfied with the service he provided.
Vionn Tan
08:36 15 Dec 22
We need a storage place urgently and i called customer service hotline and everything was swiftly arranged for viewing before we arrived at Extra Space AMK (we were 10mins away from the location).Dominic is professional and understands our requirement. He is able to answer all our queries and showed us the different types of storage space and went through all the details with us. Everything was explained and handle well by Dominic.The storage place at every level are well maintained and clean which we like a lot.We are glad that we decided to store our products at Extra Space AMK.
MétisQuadSeminas
07:55 12 Dec 22
Excellent service from Sebastian. Patiently check and showed me the available storage that I need. Place was also neat and clean. Explained the details clearly and gave his recommendations on my timeline. Appreciate his time and effort. Thx again.
Meow Hwang Ng
03:52 05 Dec 22
This is our 3rd time using extra space.Kaili is patient and friendly in answering our many enquires and recommendations.Reasonable price and space I would say.
Leo Boon
04:25 26 Nov 22
Excellent and friendly service throughout the years that I have used the storage facility at Ang Mo Kio branch. The staff listened carefully to my needs and assisted me in renting the lockers that best meet my needs. Today, Sebastian Koh helped me rent another locker at Ang Mo Kio and everything went on smoothly. 5 starts to Sebastian for excellent and friendly service. 5 stars to Extra Space for its excellent facilities, cleanliness and accessibility.
Rey22 Yan21
06:55 21 Nov 22
Very fast and prompt, manage to assist on my last minute request. Pleasant delting with the team.
Janis Bang
06:47 14 Nov 22
Excellent service rendered by Dominic at the AMK branch. He gave a good and clear orientation of the space and guided me on all the necessary steps. Keep up the great work!
raadiuz likeFTW
03:43 12 Nov 22
Miss Kaili was very kind and patient to guide us through the process, will come back again
Jeff Li
09:50 02 Nov 22
The team was friendly and the service was good. Thank you for the service rendered. Will recommend friends and family to use Extra Space.
Joe Sim
01:53 11 Oct 22
Sebastian Koh is professional and clear about what a client's want. He can match and provide suitable space for you. He is a very detailed person and very structure in his paper works and procedures. I will recommend him to my friends who need extra space.
Shankari Danakodi
01:44 01 Oct 22
Really disappointing . Caused a lot of distress and inconvenience. The storage space was padlock due to late payment. However, when the payment was made and screenshot was sent to the collecting office bob, he acknowledged. On 30th Sep , 10.47pm , when I hired a transport to bring my things over for storage, I was shocked to see the storage space padlocked . Wondering what could have happened when payment was made with No outstanding amt. caused me so much of stress and inconvenience as it was late night and I have no other options to store my things. After all , the whole reason why it’s a storage space with 24/7 access. This caused because of the inefficiency of extra space and the staff bob. Really disappointing.
Shawn Goh
09:31 07 Jul 22
Kaili was extremely helpful and went out of her way in helping me get a new storage unit even before I could come to do the paperwork. In the end, my movers only managed to get there after office hours and I only could do the paperwork the next day. Thank God Kaili saved the day for me. Otherwise I wouldn’t have a place for my items.
Tan Brian
23:49 08 Jun 22
From 19 may I discontinued the rent, but till now my deposit never return, very poor management.
Adrian Tan
01:48 14 May 22
Was served by Sasvini at AMK outlet. She was friendly, patient and helpful in assisting us to find a suitable unit space.
6 fingers
07:32 12 May 22
Friendly and helpful staff(Sasvini Paragas), all our queries has been answered. Highly recommend👍
Ang Nicholas
08:03 04 Apr 22
Excellent service from the customer service. Great storage and most imptly storage is clean and well maintain. Highly recommended
Ron Tan
09:14 28 Mar 22
I was served by both Jenny and Anjuli during visit to Extra Space Ang Mo Kio and was very impressed by Ms Anjuli's professionalism shown especially the knowledge and service rendered.Executive Storage,It's perfect for my company's setup as I only require a short term co-working space environment as the new office is under renovation.Hassle Free Parking and 24Hours Easy Access to facility.Even coffee and beverages were provided!Kudos to Extra Space Asia,Am glad that we've chosen you as our co-working space solution provider.Will definitely return to ES should the need arises again.
Claudia -
03:58 05 Feb 22
I was served by Jenny at the AMK Branch and had an incredibly amazing experience! she went through the whole process of how self-storage worked as it was my first time and she was very thorough with her details. extremely friendly and helpful! Amazing service :-)))
Tang Family
09:00 18 Jan 22
Great service provided by Choon Siong who attended to us at site. Took time to show us the various storage size available based on our needs. Provided us pointers and suggestions in how to maximise the storage.We would also like to thank Ms Fairuz who took the call yesterday and provided us the estimate costing for the rental.Fantastic service!!! Keep it up!!
gnana gary
08:33 05 Jan 22
Anjuli service was excellent with courteous,helpful , friendly ,professional,efficient n knowledgeable character..All the vwry good words in the english dictionary can be added to my comments. Keep it p n well done. Have a great 2022 with your family n friends. God bless all of u n your family. 3 Cheers to all of u. Hip Hip Hip Hooray.
Ivan Williams
16:03 30 Dec 21
I just signed up at the amk branch and I'm blown away by the staff there! Especially to Anjuli. Very patient with all my questions on in taking over and handing over etc. Thanks for letting me have a worry free mind during the festive season!Edit: the other guy was also very helpful but I forgot his name. I think he is a new guy
Ivan Williams
10:54 30 Dec 21
I just signed up at the amk branch and I'm blown away by the staff there! Especially to Anjuli. Very patient with all my questions on in taking over and handing over etc. Thanks for letting me have a worry free mind during the festive season!
-シンロン
03:07 26 Nov 21
Friendly customer service! Even though an appointment is needed, which I was not aware, the staff still allow me to walk in and get an appointment straight away~ Will recommend!
Elise Tan
03:46 16 Nov 21
The staffs are friendly and prompt.. everything goes smoothly.. will recommend to my friends!
Gavin Barclay
05:05 12 Nov 21
Great storage facility, clean and easy to access. Super friendly service and they made it quite easy when moving in and out of my air conditioned unit. I’d definitely use the facility again.
Renee Lee
06:56 03 Sep 21
Staff were very friendly and knowledgable in sharing the information regarding the storage. He had brought us to view the various storage sizes to recommend a suitable one for our needs. Highly recommended !!!!
Nicole Foo
06:09 25 Aug 21
Staff were very friendly and knowledgable in sharing the information regarding the storage. She had brought us to view the various storage sizes to recommend a suitable one for our needs instead of pushing larger spaces to us. highly recommended for all your storage needs! will definitely be a returning customer should the need arises!
FAMOUS FATHER
03:12 06 Aug 21
Extra Space Ang Mo Kio Team was very attentive and on point into assisting us. We are very pleased with the service given. From the recieving area to the back end. Specially Anjuli and Javier. It was nice to see and to have people with a great attitude towards guests in this line of industry. Keep them!
Sultan Iskander Shah
03:25 02 Aug 21
Kudos AMK team. Especially to Jenny and CS for their professional consultantation to sign up process. Everything was done smoothly and promptly. And the space given us ginormous! Also this is the cheapest company for personal locker space. Thanks guys
Shirlyn Wong
02:56 20 Sep 19
Javier Tong and Rebecca (who used to be at AMK branch) are friendly, polite and knowledgeable. The location of the extra storage is excellent as it is very convenient for me to drop by any time to access my items; 24/7. The storage area is clean too.
Ray Chia
01:17 19 Sep 19
Had a great experience here getting one of the smaller space for my stock. Easy access and flexibility definitely helps in the fast turnover nature of our product. Javier helps a great deal in facilitating the transfer from another location too!
Roy Rajkumar
13:15 18 Sep 19
My wife was assisted by the staff Ms Anjuli who was able to answer her queries and was always suggesting different ideas to assist in our planning. Facility is clean and well ventilated. Thumbs up for the great service ??
Thomas Tan
12:42 17 Sep 19
Seamless process to get my things stored. First time and it was effortless. The facility exceeded my expectations. Great set of crew works there
Boon Kwang Sim
09:56 17 Sep 19
Great info sharing by Javier, taking the effort to understand my needs. Will definitely consider Extra Space Ang Mo Kio, should I require rental of storage space for my belongings
Alan Yong
02:17 13 Feb 19
I have a large storage space and have been a customer of ExtraSpace since 2012. Having moved to and from Singapore in the past years, I use ExtraSpace to store spillover personal effects for the family. The facility in AMK is geared towards personal storage and less for commercial use. Unlike Ubi, it does not have truck lifts and a proper loading bay. However, if you transport small household items, you can reverse park your car into the cargo lift and unload from there directly to trolleys. It’s usually busy at night around midnight for individuals. The back area is used by a commercial entity as their warehouse. Large trucks roll in during the day. The facility is clean, security is very good, staff is extremely friendly and prices are reasonable, compared to other personal storage. I would recommend it for personal storage or small businesses.
Google Rating
4.8
Based on 170 reviews
Extra Space
4.8
Alvin Wong
01:23 07 Sep 24
Zafirah was very efficient and helpful! Looking forward to storage experience with Extra Space
Hey Is
01:19 28 Aug 24
My compliments pours out to Ms. Zafirah at Extra Space Toa Payoh Branch. I found her very approachable and responsive. She is totally committed to her job which leads to excellent customer service. She deserve a recognition for her efforts.Thank you Ms. Zafirah and thank you Extra Space. My needs were taken care of, it has been a pleasant experience.
Kirin Ettwin
04:36 27 Mar 24
Received good customer service from Vincent @ Extra Space Toa Payoh.. he is knowledgeable in his work & gave us the right space that we need. He explained to us in detail on the terms & conditions, & did not do any hard selling. Appreciate his patience & service rendered, and we do recommend this storage space here!
STML STML
07:36 22 Mar 24
Clear & complete explanation by Sri. Bright & comfortable area for booking storage. Storage area well lit & ventilated.
happy sue
08:39 18 Nov 23
Thank you Jason Tay for your speedy updates of the availability. I am very satisfied with the the data he furnished. I signed up for a space seeing the effort you have put in even though I not need yet. Thumb up!
abdul malek ahmad
01:33 18 Nov 23
Needed storage space urgently. Completed the online quotation and Jaydon responded almost immediately. Went to the ExtraSpace Toa Payoh. Jaydon personally showed the suggested unit and prepared all the necessary documents. Jaydon is very professional and friendly. Ready to move my stuff within half an hour. Highly recommend his services if you require 'extra' storage space :-)
Justin Kang
04:16 15 Nov 23
Really appreciated the excellent customer service and the value for money on the pricing. We managed to rent a large space for a good price which meant that we had ease of mind despite our renovation overrunning by a month. The monthly rental top ups were easy to pay via the Extra Space app as well which also provided some vouchers to help save a little bit more off the cost. Thank you to the amazing team at Extra Space Toa Payoh!
Rongcan YANG
03:49 10 Nov 23
Very friendly and helpful staff! They are always responsive to my queries. The space is clean and tidy too. Even the units without aircon are good cause there are fans. Price is reasonable
M S
13:46 08 Nov 23
Excellent storage facility and excellent customer service. We are served by Jason in Toa Payoh branch. Two thumbs up !
Jovine Tan
03:10 14 Oct 23
Very good experience with Extra Space TPY. Hafizah is very good and clear in explaining the stuffs that I needed to know prior to renting the space.
pingsped y
04:23 11 Oct 23
Patient & friendly. Quite pro-active in offering storage solutions. I took like a few mth to choose a locker due to size & availability. I finally got a locker today 😁
Makey Cheung
13:04 03 Oct 23
Sales team is client focused, able to make adjustment and try their best efforts in meeting clients’ request. Efficient and all went well.
Jerry Tan
13:31 18 Aug 23
Shelter parking lot in front of the lift lobby. Hence no worry if it’s raining. Passage way is not narrow so manoeuvring of bigger trolley is not an issue. Approachable & polite staff.
Tessa S
05:01 16 Aug 23
Had my enquiries replied very quickly and promptly! Thank you to the hotline staff & Ms Hafizah for being really patient in answering my questions and for showing me the different units and quotations.
Chelsea Yong
06:03 28 Jul 23
Had a pleasant experience. Apologies for coming 10 to 15 minutes late for my appointment, but the staff were being so helpful and friendly. They patiently showed me around the different rooms and helped assist me with several transactions. Would recommend my friends to come here :)
Nur Fatihah
02:38 18 Jul 23
Came here a few days back, would love to say the service was excellent and i really love the staff there. All were super friendly and helpful. Thank you for being patient with me and my questions :)
ferens t
02:46 16 Jun 23
The storage was nice. I was served by Jason, I am happy with his service. He is patient, effective and friendly. Great job!
hsiang L
14:59 22 May 23
last week i went to this branch around 6.50 am,and found that the gate was closed,have to wait till 7.00 am,i though inconvenient. today i went again, this time i went to their office,and asked the staff there why the gate not opened 24 hours.a chinese male staff very professional,he told me jackson square will close the side gate,but the main entrance not closed,can go anytime.besides,i asked him about the lights problem,cuz i found the lights not automatically turn on.he did check for me,and told me i took the wrong way to my unit,he showed me the right way to my unit,so that i can pass by the light sensor.i think the staff provide very brilliant service,he is a treasure of the company,though i dont know his name,but i think he will continue to provide excellent service to the clients.
DerrickGrace Phua
08:52 20 May 23
Very excellent service and special thanks to Jason, who took the time to show and explain your services.
Louise Oh
05:13 18 May 23
I was served by Jason, TPY Branch and I am super happy with his service. He is patient, effective and friendly. Good Job!
LEE JINTAO _
10:15 01 Mar 23
Really love the service there, and am extremely grateful for jaydon for being super patient in answering all my queries! 10/10 would recommend extra space to anyone!
quito787
10:34 03 Feb 23
Just signed up for storage space. Hafizah was a tremendous help in identifying a suitable unit for us. She was also very friendly, courteous, and accommodating. She definitely made all the difference in our great experience with Extra Space.
Brenda Tok
03:00 28 Jan 23
The support I received was thorough and timely, and my enquiries were addressed with a single interaction. Thank you so much Jaydon, who is incredibly professional and takes pride in his work while remaining very personable :) Fantastic experience, highly recommended!
Leonard Ignatius Lee
07:10 28 Dec 22
My experience there has been really pleasant and the services there was probably one of the friendliest one so far. I would like to thank Jaydon in helping with my enquires and other misc stuff that I needed to settle on the spot. I really it appreciate so much :)
Douglas Law
03:17 13 Dec 22
Great staff and good service! Very patient and understanding to my request. Definitely a pleasant experience at TPY branch
MAKE每刻工作室
01:46 02 Nov 22
Very well helped and supported, by Jason and Hafizah from Toa Payoh outlet. A very smooth comfortable first time experience. Big shout out to the team at TP..."THANK YOU!"
Roz Mounter
07:12 26 Oct 22
Jaydon explained everything clearly with no pressure or pushy sales pitch. He made the process of signing up for the locker quick and easy while also being really friendly. Thank you!
WL Chow
05:49 28 Sep 22
Happy with the team's responsiveness - from the day I walked in for enquiry until the day my deposit was refunded, via Whatsapp and calls, they have really good service culture and mindset. Thank you and appreciate all your help.
Ratna Mishra
02:44 19 Sep 22
Team Toa Payoh was awesome and responsive, I got my quotes within 12 hours and everything was settled the same day! Jason was super efficient and my entire registration only took 20 mins because everything was pre prepped! Amazing!
Nurul Lidya Zolkepli
01:50 10 Sep 22
Jaydon from the TPY branch was very helpful in showing us the various options that were available in terms of store size and also the duration of rental. We definitely had a pleasant experience. Thank you!
serviet sky
02:56 05 Sep 22
Safe, secured, cleanAdmin super easy to deal with through WhatsApp, stored during 1 year and never had any issue to report
Allah Servant
09:03 02 Sep 22
Mr Jaydon was very helpful and friendly. He displayed professionalism and efficiency during our business dealing.
Jesse's Desk
02:25 02 Aug 22
The customer service provided by Jason was professional and excellent. I had in mind the type of storage needed for my items. However, after a quick assessment by Jason, he was able to advise me on the space that I actually needed. There was no hard-sell by Jason. He simply took the time to show me the different storage options available for my requirements. I had a good experience signing up for my first storage service with Jason!
Karene Wong
01:21 23 Jul 22
Very good experience.Both Jaydon and Irene are very polite and patient in answering our questions, showing us the unit. When we are facing some problems, Jaydon is very helpful and willing to make special arrangements.The facility environment is very clean too.Strongly recommended.
Jason Poon
02:56 15 Jul 22
Had a good experience with Irene and Jason. They were able to respond to my queries adequately and efficiently. Two thumbs up...
D.
08:17 13 Jul 22
The team, consisting of Jaydon, Jason and Irene, provided excellent and timely updates when I wanted to make some changes to my storage. They explained things in a clear manner, and also when I was once stuck without access to my unit outside office hours, they were able to let me in within mins remotely. Nothing quite like a team that works so well. Well done, and highly recommended. 😊🤙🏻
Marsha Rayner
08:39 15 Jun 22
have a pretty good experience with extra space,Very convenient and the staff was excellently helpful, highly recommend extra space if you need extra space😁👍
Agnes Neo
04:28 11 Jun 22
Great service from Jason!It was my first time engaging service with extra space and Jason was very patient with us in addressing all our queries and concerns.Storage unit is well maintained and clean.Above all, Jason went an extra step in assisting us when we purchased the boxes which are too huge for our car 👍🏼
Alfred Koh
10:39 02 Jun 22
Great customer service by Irene and Jason! Was given a tour of the unit before signing the contract and they were comphrensive in explaining the contract details. The unit is spacious and clean too.
Kiranjit Kaur
07:57 02 Jun 22
Jason was helpful and professional in assisting us with our queries. It was a good experience setting up the storage rental.
Clarinda Khoo
02:47 13 May 22
Detailed and patient explanation from Jason. Facility is clean and tidy. Decided to book a unit there.
M Chua
09:12 10 May 22
very professional, helpful. It's my first time, they were very patient with my queries and helpful.
fylim 77
08:29 04 May 22
Excellent and professional service by Doris Lim at Extra Space Toa Payoh. She explained everything in detail. Very happy with her service, highly recommended.
Stanley Chan
08:36 27 Apr 22
Mr Jayden Chia assisted me for my first space rental. The facility at Toa Payoh is convenient and accessible. All facilities are spanking new and very well appointed. Service was proficient and impeccable. The entire process from quotation to locking up the doors was a breeze. Great job! Try the innovative e-valet service as well.
Sze Ngee Puah
03:52 09 Apr 22
Jaydon was very patient and helpful in the show round and explaining the details.
Matthew Ngen
04:24 04 Apr 22
1st time visiting and met with Jaydon. He was very friendly, professional and kind.Extra space is also a good place to rent for your storage needs if required.
ALLISON TEO
07:06 09 Jan 22
Excellent and superb service provided by Derek Tan. I had a lot of questions to ask and never once did he sound irritated or impatient answering all my questions. The only pity is he will be moving to another branch in a weeks’ time…
Tzu Yin Ho
05:44 14 Dec 21
Very good service from Derek Tan. Courteous, patient and considerate of the customers needs.
Eric Tay
02:24 19 Nov 21
Doris, Jaydon And Derek from Toa Payoh Team has helped us very well during our tenancy at Extra Space Toa Payoh. They are one of the most helpful and experienced customer service i have met till date. And our business were able to grow smoothly thankful to their understanding. I would highly reccomend all budding business owners and and storers to use Extra Space Toa Payoh🤙🏻👍🏻
Jenna Chan
09:40 18 Nov 21
Has a pleasant experience ExtraStorage. Derek is very patience to attend to all my queries relentlessly. He is able to provide me professional solutions to my issues. Jayden is always ready to extend his help. Thankful to the great guidance from Doris & team. Keep up with the good job! 👍Well done! 😊
Lynn W
05:09 10 Nov 21
I was served by TPY Extra Storage, Derek Tan and Doris Lim. I found both of them very professional in my dealings with them. Very happy with their service. I would not hesitate to recommend my friends to Extra Storage in future.
Victor Heng
02:15 20 Aug 21
Excellent service, friendly staff and very affordable. Highly recommended!
bellamy SL
04:27 10 Jul 21
Andy, Jaimie and Adam had been really helpful from phone consultation to the physical introduction of the space and the final sign-up. Every step is well-guided. So even this is the first time I am trying a storage service, the entire process is just fast and smooth. Great helps!
Henry Hariyono
04:13 28 May 21
Responsive service. Enquiries are professionally handled. Information is clear and direct. Good follow up too.
Martin Koh
09:52 21 Apr 21
extra Space @ Toa Payoh - very good and hassle free experience with them. Price wise at a very reasonable range for an air conditioned unit. Unit and surrounding was very new, very clean and that’s very important to me. It have been a good 4 months renting from them. Staff were very friendly ! I will definitely be back with them should I need their storage service in future.
kathy ho
07:54 23 Jan 20
Chris n Siu Lee are a good team serving customers by going the extra mile .. explaining the contract details well n escorting us around happily.. Give them both a ?Like n Kudos ?
vae Rh
07:52 23 Jan 20
Approachable and provides clarity in explaining although prices could be a little more reasonable price
Google Rating
4.9
Based on 204 reviews
Extra Space Hillview (Self-Storage)
4.9
Dave Han
04:15 23 Oct 24
Experience was great at Hillview outlet. Customer service officer James was friendly and courtesy to show the units around with detailed explanation. Provide good storing advice to aid the customer too 👍
Teng m
07:45 22 Oct 24
I would like to thank James for his kind assistance when our unit experienced a minor water situation on 12 Oct.He responded swiftly to my call and had the cleaner over to clean up the storage unit.James also provided us with sufficient packing materials to allow us to do a repack on the spot. He also arranged for us to store our items in a different unit immediately.All done and arranged for within minutes - excellent service and service recovery, kept my items in dry and safe.Storage units are wide, spacious and airy, very well-ventilated. Prompt replies for my queries during office hours.Would highly recommend to store with you all at Hillview, thank you so much!
Thang Phua
05:02 19 Oct 24
The facility manager will explain to you in details and show you several storage options. Execution process is quick and with good follow up.Value for money storage solution
Forest Lin
07:30 18 Oct 24
James was patient, friendly and professional. I get the information and service I need easily.He speaks clearly with good command of English.
Seow Family
04:47 05 Oct 24
Access via PIN code or mobile app.James was friendly, helpful and knowledgeable. Introduced the promotional prices and walked me to different units of various sizes to help me decide. Very positive experience.
Ayuni Rahmat
02:15 11 Sep 24
Been searching high and low for a nice and accessible storage space and so glad we settled with Extra Space Hillview. James attended to us and he was very helpful and heard our needs. He walked us through a few options and provided advice on the best space that fit our needs. We signed up for a 4 months plan on the spot with additional insurance as well. Thank you, James for your excellent service.
Jia Xin Donovan Ho
03:18 31 Aug 24
We scheduled an appointment with Sebastian to view the different storage units available. He helped us pick the right size unit and was very knowledgeable to address our questions. We settles the paperwork in a breeze. They are very responsive via WhatsApp. All good.
Ah Siew Ang
13:55 28 Aug 24
Moving is always stressful but getting a good storage space at ExtraSpace Hillview through Sebastian and James is such a breeze. Both are very customer friendly n helpful. Explanation of the contract is very clear and honest. On the day of move, entrance was alrdy opened, James was there to see whether we need help n Sebastian was also on stand by to see whether we need any bigger space if the one we booked doesn’t fit.Thumbs Up to both Sebastian and James.
Angeline Teo
03:43 04 Jul 24
Staff James is very friendly, helpful and informative. Storage promo packages is a plus. Storage room is at close proximity to loading bay for easy access.
Sanjvma
23:26 20 May 24
I dealt with Sebastian. He helped me pick the right size unit and was always there to address any questions. Very responsive via WhatsApp. On the day of moving items was there to assist with keeping doors open, providing a ladder, trolleys. Very smooth service highly recommended as they provide support needed during one of the most stressful times of moving.
Sapheur Shado
14:38 12 May 24
Nice, clean facility. Top notch customer service from James. He was very helpful and processed everything efficiently. Pricing was very transparent and straightforward. Would recommend to anyone looking for a storage facility.
Wei Ye Tan
15:15 06 May 24
Made a last minute same day appointment to view a space at Extra Space Hillview. Was attended to by James, and he was very helpful and heard our needs, and showed us a few options and provided advice on the best space that fit our needs. We signed up for a 6 month plan on the spot. Kudos to James for the excellent service!
Peter Tay
08:17 30 Apr 24
I chose Extra Space Hillview because it is near where I live. But after meeting Sebastian, I would have used Extra Space Hillview even if I'm living in Changi.
Abdul Aziz Mohamed Faizal
15:37 28 Apr 24
I was looking around for a company which specialises in self storing facilities and my search stopped when I came across Extra Space. In particular when I interacted with James from the Hillview Branch. He truly embraces the culture of ensuring a great customer experience which is a key value in the organization. He is nothing short of professional and truly went above and beyond. Not only did I receive timely updates, but he also was very polite and professional throughout our exchanges. He is someone who takes initiative and at time would go the extra mile to ensure a great experience for the customer. With team players such as James Lian being part of the organization, this would be one of the main reasons on why I would see myself happy to recommend Extra Space to my peers when they are looking for storage facilities.
Roy Liang
07:54 18 Apr 24
Great experience and walk through of the various units available. We were served by James from extra space Hillview, he was very patient, friendly and listened to our needs, highly recommended for your storage needs!
Jordon Lee
05:05 09 Mar 24
Was at Hillview location securing storage space. Sebastian was the personal serving us and found that his service is very friendly and very detailed in his explanation. We end up confirming with him due to his excellent service! Do look out for Sebastian if you need his service at Hillview location!
Nicole Peak Yuen Lee
08:21 29 Feb 24
Staff is friendly and storage was easy to manage. Highly recommended.
Shaojun Hong
12:14 28 Feb 24
We extended our contract with Extra Space Hillview. Sebastian is the sales person handling our account and he has been extremely helpful since the start. He is fast to respond to emails and messages, and also in facilitating our move. He went above and beyond. Excellent service!
Sri Ganesh V
03:30 15 Jan 24
Sritheren was very helpful and patience in explaining to me the facility and subscriptions. He is also friendly and easy to communicate . Definitely would recommend him and extra space to anyone needing a space .
Bj Mesenas
05:01 30 Dec 23
Sritheren was very professional in explaining the details and it was a smooth process in signing our new unit. He answers our questions with great care and attention. Good time!
Joan Lee
08:32 28 Dec 23
We were attended by Sri who has been very professional, helpful and ensure that our storage needs are met. We ultimately chose to rent a space at Hillview due to the overall cost and the professionalism and prompt response that Sri rendered. Due to last minute needs, I reached out to Sri to get an additional unit 5 minutes before COB. He went over and beyond to help me secure an additional unit even though it's past his working hours (really appreciate it).
Patricia Chou
09:29 26 Dec 23
We decided to sign up a storage space based not only on cost but also the quality of service provided by your company. We sincerely appreciate your efficient, gracious customer service, the level of detail you and your staffs have demonstrated. We look forward to a long term storage solution with Extra Space Self Storage Hillview.
